Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer & Accessories store
- Computer repair service
- Stationery Shop
- Printer store
- Toner cartridge supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fast response to request.
5 June 2024
Reply from Cartridge World Cyprus
Dear Petros,
Many thanks for your kind review.
Great to hear you were happy with the provided service!
Kind regards,
Martina Nikolic
Marketing Assistant
quick service!
28 May 2024
Reply from Cartridge World Cyprus
Dear Karin,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant
Uncredibly fast delivery!
21 May 2024
Reply from Cartridge World Cyprus
Dear Andrei,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the speed of delivery!
Kind regards,
Martina Nikolic
Marketing Assistant
Communication and flexibility on…
Communication and flexibility on delivery was brilliant considering I am in the UK and the order was for a Cypriot site with a third party person over there receiving the delivery. Excellent service each time - will be continuing to use.
20 May 2024
Reply from Cartridge World Cyprus
Dear Linzi,
Thank you so much for your kind words! We're happy to hear that our communication and delivery flexibility met your expectations. We strive to provide excellent service to all our customers, no matter where they are. We look forward to continuing to serve you in the future!
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Anton,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Karen,
It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our Cartridge world team!
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Firuz,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant
Great service and value for money
15 May 2024
Reply from Cartridge World Cyprus
Dear George,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Anna,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the customer service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant
Quick and reliable
13 May 2024
Reply from Cartridge World Cyprus
Dear Tomasz,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant
Fast and quick service
16 May 2024
Reply from Cartridge World Cyprus
Dear AS,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service.
Kind regards,
Martina Nikolic
Marketing Assistant
nice communication
Even though i made a mistake it was fixed immediately. Great customer service.
8 May 2024
Reply from Cartridge World Cyprus
Dear Frosso,
Thank you for your kind review.
Delighted you were pleased with the customer experience provided by our team!
Kind regards,
Martina Nikolic
Marketing Assistant
First mission accomplished
There was a double charge for the same products, but the problem was easily solved with the customer care service
7 May 2024
Reply from Cartridge World Cyprus
Dear Fabio,
We are glad to hear that you are satisfied with our customer care service. Hope to see you shopping with us again.
Kind regards,
Martina Nikolic
Marketing Assistant
Very quick delivery and very pleasant…
Very quick delivery and very pleasant delivery man. On the whole very pleased.
9 May 2024
Reply from Cartridge World Cyprus
Dear Linda,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant
Ordered on line
Ordered on line, got confirmation from the shop and item was available in the stated time.
4 May 2024
Reply from Cartridge World Cyprus
Dear Paul,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Fotis,
Many thanks for your kind review.
Great to hear you were happy with the service!
Kind regards
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Igor,
We sincerely apologize for the inconvenience you experienced with the delivery of your order. After confirming the delivery date with you on the 19th, we understood your availability between 11:00-15:00 on the 24th. However, we regret any miscommunication regarding the exact timing of the ACS delivery.
We understand that waiting for a delivery can be frustrating, especially when you have specific plans. Please be aware that our courier, ACS, operates on a flexible schedule and doesn't adhere to specific delivery times, as we mentioned during our conversation.
Please rest assured that our store manager will be in touch with you shortly to understand further your dissatisfaction. We value your business and are committed to resolving this matter promptly.
Please rest assured that we are actively liaising with ACS to improve our service.
If there's anything further we can assist you with, please don't hesitate to reach out.
Best regards,
John Antoniou
Operations Director
Schedule says shop opens at 9
Schedule says shop opens at 9, but at 9.20 it was still closed( and there wasn't a clear way to contact a man who works in the shop to ask for the arrival time.
Edit - promised to add phone number on the door) added a star
22 April 2024
Reply from Cartridge World Cyprus
Dear Dan,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to our delayed opening time.
We understand the frustration of arriving at a closed shop, and we want to assure you that we take punctuality very seriously. Unfortunately, on the day of your visit, our team member encountered unexpected car troubles, which resulted in the delay in opening the shop. We are actively working to prevent such occurrences in the future and ensure smoother operations.
Regarding your mention of contacting us, we do provide a phone number on the front door for customers to reach us at any time, as well as on our front sign.
Your opinion is highly valued, and we truly appreciate your understanding. Should you require further assistance or have any additional feedback, please don't hesitate to reach out. We value the input of all our customers and strive to meet your needs.
Thank you for bringing this matter to our attention.
Best regards,
John Antoniou
Operations Director
Reply from Cartridge World Cyprus
Dear MC,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Martina Nikolic
Marketing Assistant
Reply from Cartridge World Cyprus
Dear Maryia,
Thank you for the positive review. Great to hear you were happy with your shopping experience with us.
Kind regards
Martina Nikolic
Marketing Assistant
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