CWD Pond Reviews 219

Very good service

fast delivery

The best thing I did was getting CWD involved looking at there website & also speaking to them in-person. Having CWD recommended to me by someone who has had work done by them in the past.
I would also recommend CWD.

Excellent service and easy to use website

Great service. A great product at a very competitive price.

Very efficient and informative service. All delivered in good time. Would use again

Carls company is amazing. Quick delivery and the products are faultless and prices are spot on keep it going mate.

The guys at CWD couldn’t be more helpful through out the whole process, from initially discussing options and solutions through to order and updates on delivery etc.
Also help and advice during the construction was invaluable!

Good service with the supply of pond liner, it arrived delivered to the door within a few days. Just need some stone to cover the edges now.

Great prices, excellent communication and fast delivery

The glass was 3 panes thick and annoyingly not flush. But no blame can be placed on CWD for that. Being a perfectionist the only reason this wasn’t a 5-star review is that the sealant could have been done neater and more evenly. When looking from certain angles theres gaps or no sealant and in some spots too much. It’s a very minor issue though as the window is fully sealed. Carl and the 2 lads that came to do the install were pleasant and polite, and even with the small issue I would still fully recommend paying for CWD to supply and fit your pond window.

Spoke to them for advice before my purchase and were very helpful. Told me the amount I needed for my job which was spot on. Very pleased with the product and it worked well.

Always a good service with plenty of help when asked for

Competitive prices and made to requirements. Well packaged.

Really good service fast delivery very pleased 😀

Very good service on time and did what they said will be shopping here again

Came across these guys whilst searching for a closer supplier of pressure pipe for our relocation of a new larger pump room. First thoughts after speaking to Joanne, they seemed very friendly and accommodating, to the point where I needed it quickly as we had the concrete pour in 3 days and i was invited to collect from her home. I went to pick up the pick the £600 order up. The following day I had an issue with checking and testing the fittings dry, We were given a total mix and match of all kinds of manufacturers that would just not go together, Whilst there were fittings that were a good fit, the majority were nowhere near. I received metric to imperial couplers instead of straight couplers, the 4" bends were white instead of grey, they were way too loose fitting and not correct at all. Additional items that arrived by courier were also incorrect. I called Joanne, told her the issue and she said there was more boxes of fittings and she would have to check and try to match them up for the pipe they supplied me. Joanne agreed 48 hours after that we could return any of the items that were an issue. I sent an email with exactly what the issues were. Due to the uncertainty of their box of unknown fittings I decided to visit my original suppler in Cannock to get exactly what fittings were needed and to replace the ones that would not fit. I will say that each and every fitting that I collected from CD Aquatics in Great Wyrley matched and fitted like a glove. 3 weeks passed as I was busy with the build and other things, I contacted them again by email, it was ignored. I called them and they refused to do anything at all. I hate leaving negative reviews for anyone however I'm stuck with a total mix and match of rubbish fittings at over £150 that they agreed to have back, however not I'm told is outside of their returns policy even though I contacted them and she agreed to have them back. I would urge anyone who is buying from these to check every fitting as they seem to sell and old rubbish in whatever colour they can get their hands on.