CYB Environmental - Japanese Knotweed removal Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Environmental consultant
  2. Gardener
  3. Grounds Maintenance Service
  4. Land Surveyor
  5. Surveyor
  6. Waste-Management Service

Written by the company

CYB Environmental specialise in the managment of invasive species and specifically in the managment of Japanese Knotweed. We are able to provide formal reports and management plans to satisfy lenders in the event of a property sale, including providing insurance backed guarantee's.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Exceptional Service

A massive thank you to the team for their excellent service provided to treat a Japanese Knot Weed issue. Provided an exceptional service to deal with the issue. A plan was provided and explained when and what would be happening. Highly recommended!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Prossional,knowledgable and effective!

In 2018 we were about to purchase our current home in Bath and our surveyor identified the presence of Japanese Knotweed in our neighbours "wild" garden and one small plant growing in our hedge line

The plants were well away from out property and didn't seem to bother other Mortgage company unduly but nevertheless I wanted it dealt with before exchange of contracts to avoid any future issues and the vendor agreed

Working with the neighbours we looked for experts to advise us and soon engaged CYB.Chris quickly joined us on site,expained what we had ,the implications and our options as well as running through the process and costs.

We soon had a contract in place to eradicate the weed and over the next three years Chris was fantastic. He was on site regularly spraying when needed and in between treatments he also often stopped by when in the area for other clients to look for signs of new growth

We now have comprehensive certificatation from CYB that there is no longer Knotweed impacting our or our neighbours property

This documentation is acceptable to mortgage companies, banks and surveyors so going forward we are comfortable that we are in a good place thanks to the work and advice of the CYB team

I would have no hesitation to recommend CYB to anyone who thinks they may have Japanese Knotweed affecting their or their neighbours property.

And my learning .....bring in the experts early and don't let the problem fester!

15 October 2023
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Chris and the team were extremely friendly and professional, always turning up on time and happy to explain at length the details of the treatments being carried out. Very good email communication too.

1 June 2023
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Hi Ted,
Thanks for reviewing us! We pride ourselves on customer service and am delighted you are happy.
Chris.

Rated 5 out of 5 stars

successful knotweed treatment

We inherited a treatment plan when we bought our house in Bristol..with historical knotweed already dealt with by CYB Environmental.
From first contact they could not have been nicer or more patient with us being new to the issue..all was explained in understandable detail and transfer of plan to us was easy and well handled.
We had a site visit from Chris and he explained the situation and put our minds at rest in a very professional manner. We had a second site visit and eventually a handover to new owners when we sold the house..all done in a professional manner and CYB were very helpful when it came time to answer questions from the new owners.
All in all I was very happy with the service..very happy with the treatment plan and would happily contact Chris and his team should the need arise in the future..thanks again..Ian

3 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Hi Ian,
Thank you so much for taking the time to review us! Your kind words mean alot to the team. We are thrilled to know that you had a positive experience with us! We are equally as thrilled to know that we can give homeowners/purchasers/sellers peace of mind that their Japanese Knotweed can be dealt with, especially when it comes to house sales. Hopefully you do not come across any more Knotweed, but if you do, you know where we are!
Chris.

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service - always accommodating and thorough. Chris was great.

2 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Hi Adam,
Thank you for reviewing us - thrilled to hear that you are happy with the service we provided!
Chris.

Rated 5 out of 5 stars

They gave really helpful advice and…

They gave really helpful advice and were very patient. I definitely recommend.

3 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Thank you for taking the time to review us! It is very much appreciated.
Chris.

Rated 5 out of 5 stars

Very sensitive

Very sensitive, very professional and considerate. They helped me get over the shock of finding knotweed in my garden. Provided me a plan. Informed me of the process and timetable. I can only highly recommend this company. They listen and act. So pleased I found them. Knotweed gone.

2 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Hi Barbara,
Many thanks for your review and kind words! We pride ourselves on customer service so are very happy when our customers are happy!
Chris.

Rated 5 out of 5 stars

Removal of Knotweed

Chris surveyed my property and took extremely swift action to kill the knotweed in my garden which was preventing me renewing my mortgage. He provided documentation and a plan which satisfied the bank and he was proactive in revisiting to ensure progress. The property was signed off with no reoccurrence of the knotweed. Very happy with the service, follow up and job completion. Would highly recommend.

2 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Thanks for the review David and I am extremely pleased that you are happy with our services!

Rated 5 out of 5 stars

Knotweed removal

Chris came an surveyed the property and was very honest and clear with his assessment. He offered us the option of spraying or digging out the area. We decided that digging out the growth was the better long term option but it was more costly. Joe and Hamish were on site for a few days and were extremely polite, tidy and friendly. I can’t recommend them enough.

2 February 2024
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Thank you for reviewing us Armen. We are incredibly happy that you were pleased with the service that we provided and that you can now landscape your garden with no risk of spread.
Many thanks,
Chris.
Director.

Rated 5 out of 5 stars

Lovely people

Lovely people, punctual, neat, well informed, reasonable price altogether very happy with excellent service

3 June 2023
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Thanks for your kind words Cathie!

Rated 5 out of 5 stars

Professional Service - Highly Recommend

Really impressed with the professional service carried out by CYB environmental. They helped us put in a management plan to deal with our Japanese Knotweed problem in order for us to sell our property. Great communication and friendly, knowledgable staff. Highly recommend!

17 August 2023
Unprompted review
CYB Environmental - Japanese Knotweed removal logo

Reply from CYB Environmental - Japanese Knotweed removal

Hi Ollie, Thanks for leaving us a review! I'm glad we were able to help and make the selling of your property easier!

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