Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more
Company replied
Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more
Company replied
Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!
Company replied
Company details
Written by the company
Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.
Contact info
Calea Floreasca 169, Sector 1, 014459, București, Romania
- 0363401310
- comercial@cyberfolks.ro
- cyberfolks.ro
4.9
Excellent
239 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast customer support
Very fast customer support. Our website was down, they answered our question in a very short time and solved our problem, also indicating the issue for the malfunction and enabling us to fix it.
19 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you very much for your review! We’re glad to hear that our support team was able to respond quickly and get your website back up and running in such a short time. It’s especially important to us to not only fix the issue, but also to clearly explain the cause so you can better manage things going forward.
Your feedback means a lot. If you ever need further assistance, we’re always here to help!
Great customer support team
I’ve had a great experience with cyber_Folks’ customer support team. They are responsive, professional, and genuinely helpful. Every time I contacted them, my questions were answered clearly and efficiently, and issues were resolved much faster than expected. It’s reassuring to work with a company that truly values its customers and provides reliable, knowledgeable support. Highly recommended!
15 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you very much for your review and recommendation, Cătălin! We are glad to hear that your experiences with the cyber_Folks customer support team have been consistently positive and that our colleagues were able to assist you promptly and clearly. We truly appreciate your trust and look forward to supporting you whenever you need! :)
Everything went perfect
Everything went perfect. They responded and solved my problem really fast!
13 January 2026
Unprompted review
Reply from cyberfolks.ro
Happy to know you had a perfect experience, Naomi! :) Thanks for taking the time to share your feedback with us. We're here to help, whenever you need quick support!
Reply from cyberfolks.ro
Thank you so much for the positive review, Ana! We appreciate you taking the time to share the feedback with us. Whenever you need support, we're here to help! :)
fast response
13 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for your positive review, Codruț! We're happy to know you had a great and prompt experience with our team. Whenever you need support, we're here to help! :)
Reply from cyberfolks.ro
Thank you for the positive feedback, Darius! We're glad to know you had a great experience with our team and services. Whenever you need quick support, we're here to help!
proper answers
12 January 2026
Unprompted review
Reply from cyberfolks.ro
Much appreciated! Happy to know our support team and solutions met your expectations. We're always here to provide clear support, whenever you need it :)
support was helpful
9 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for your positive review, Bogdan! We're glad to know our support team could provide you with a helpful solution. Whenever you need quick support, we're here for you!
Disponibilitate + profesionalism
10 December 2025
Unprompted review
Reply from cyberfolks.ro
Mulțumim mult, Ovidiu! Apreciem feedbackul tău și ne bucurăm să știm că echipa noastră ți-a oferit suportul de care ai nevoie. Rămânem aici, oricând ai nevoie de ajutor :)
Super customer support!
24 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for taking the time to share your experience with us, Andrei! We're glad to know our team could assist you in finding the best solution. Whenever you need us, we're here to help!
Super fast and efficient support
Super fast and efficient support. Thank you!
23 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the positive review! Whenever you need quick support, we're here to help you :)
They always help fast and effective
23 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for taking the time to share your experience! We’re glad we could assist you quickly and effectively. Whenever you need prompt support, we're here to help you :)
I was served promptly and the answers…
I was served promptly and the answers were clear and to the point.
22 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for taking the time to share your experience, Mihai! We are happy to know our team could assist you promptly and clearly. Whenever you need support, we're here to help!
great support!
22 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the positive review! Whenever you need professional and prompt support, we're here to help you! :)
Reply from cyberfolks.ro
Thank you for your kind review, Bogdan! We’re glad to hear you had a positive experience with our professional support team :) whenever you need us, we're here to help you!
it was fast and efficient
19 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for the recommendation, Andreea! We're happy to know you had a very good experience and that our team managed to help you in finding a quick solution. Whenever you need us, we're here to help, 24/7!
No problems
17 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for your trust and recommendation! Whenever you need quick support, we're here to help :)
servicii de top
16 December 2025
Unprompted review
Reply from cyberfolks.ro
Ne bucurăm mult că ai avut o experiență de top cu cyber_Folks, Alexandru! Mulțumim mult pentru încredere și pentru că ne recomanzi. :)
Great knowledge in solving my issue
Great knowledge in solving my issue. Was prompt to guide me to the apropriate communication channels, and escalated my request.
16 December 2025
Unprompted review
Reply from cyberfolks.ro
Thank you for sharing your feedback with us, Andrei! We’re glad our support team could provide clear guidance and quickly escalate your request. We're always here to help, whenever you need fast support! :)
Pro team
The guys are amazing and extremely helpful! My problems were solved in minutes!!! Keep up the good work
16 December 2025
Unprompted review
Reply from cyberfolks.ro
So good to hear this, Kinga! Thank you for the kind feedback, it means a lot to us :) We’re glad our team could step in and help solve your problem right away. Don’t hesitate to reach out whenever you need help!
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