cyberfolks.ro Reviews 

239
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's quick response times and efficient problem-solving, often noting issues are resolved within minutes. People frequently highlight the staff and customer service for being professional, helpful, and kind, often going above and beyond expectations. The overall service is described as reliable, stress-free, and easy to manage, contributing to a smooth user experience. Customers consistently find the service to be trustworthy, with many appreciating the company's long-standing commitment to quality and consistency. Reviewers also highlight the technical support team's expertise and willingness to go the extra mile, ensuring problems are solved effectively.

What people talk about most

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Service

People report positive experiences with service, often highlighting the fast, professional, and reliable... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

User experience

Clients share positive opinions on user experience, with many reporting an absolutely wonderful experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web hosting company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(239)

238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very responsive

Very responsive

16 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much, Bogdan! Your trust in our team means a lot to us and we're glad to know you had a great experience and a fast resolution of your request. Don't hesitate to contact us whenever you need quick support, we're always here to help! :)

Rated 5 out of 5 stars

Helpful and professional

Prompt, helpful and professional, I really appreciate the fast interaction offered via the chatbox

15 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for the trust and kind feedback, Ștefan! We’re glad to know that you had a prompt, helpful and professional experience with our support team. Whenever you need support, we’re here to help you!

Rated 5 out of 5 stars

Super Profesioniști

15 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Mulțumim mult pentru încredere și recomandare, Denis! Ne bucurăm că ai avut o experiență super cu echipa noastră de suport. Suntem aici să te ajutăm, oricând ai nevoie de suport rapid!

Rated 5 out of 5 stars

The possibility to have support when you need to solve issue

Competent support in connecting blocked email accounts

8 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your feedback! We are glad to hear that our support team was able to assist you promptly and provide competent help in resolving the issue with blocked email accounts. Whenever you need reliable support, we're here to help you! :)

Rated 5 out of 5 stars

Very usefull support from Razvan

Very usefull support from Razvan. I ! Thanks a lot

12 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your review, Vlad! We’re happy to hear that Răzvan could assist you and provide a great support experience. We'll be sure to pass it on to him :) whenever you need us, we're here to help you!

Rated 5 out of 5 stars

everything ok

12 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Ne bucurăm că experiența ta cu echipa noastră a fost una pozitivă! Mulțumim tare mult pentru recomandare. Rămânem aici, oricând ai nevoie de ajutor!

Rated 5 out of 5 stars

Best support ever

Best support ever. All you need it will be solved in minutes!

10 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your trust and recommendation! We're happy to know you had the best experience with our support team. We're here to help, 24/7, whenever you need quick support!

Rated 5 out of 5 stars

Allways a pleasure to work with this…

Allways a pleasure to work with this support. The job is allways done fast.

10 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for the trust and for collaborating with us, Radu! We're glad to know your experience with our support team has always been great. Whenever you need quick support, we're here to help you!

Rated 5 out of 5 stars

Just solved my problem fast!

10 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your recommendation, Sebastian! We're glad to know you had a really good and fast experience with cyber_Folks. Whenever you need quick support, our team is here to help!

Rated 5 out of 5 stars

Cyberfolks Romania are amongst the most…

Cyberfolks Romania are amongst the most trustworty and helping companies in Romania, with impecable client service and an amazingly savy forward techical prowess.

I recommend them fully.

10 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your trust and for the positive review. We’re glad our reliable hosting, trusted support and technical expertise made a difference. Whenever you need support, we're here to help you!

Rated 5 out of 5 stars

They offer stellar service and a deep…

They offer stellar service and a deep understanding of their clients' needs.

9 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Really glad to know you had a stellar experience with our support team :) thanks for recommending us. Whenever you need professional support, we're here to help you find the best solutions for your needs!

Rated 5 out of 5 stars

Platforma de TOP

9 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Ne bucurăm că ați avut parte de o experiență de top cu serviciile cyber_Folks :) apreciem mult feedbackul și mulțumim mult pentru recomandare! Oricând aveți nevoie de suport, suntem aici.

Rated 5 out of 5 stars

Almost instant tech support!

Almost instant tech support!
Problem solved instantly. Nasa stuff :)

8 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks for the awesome review! We’re glad our tech support felt “NASA-level” fast :) Whenever you need quick support and problem-solving, we're here to help you!

Rated 5 out of 5 stars

Fast and helpful support chat

8 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you, Adrian, we really appreciate your feedback! We're glad to know that our team met your expectations and that we managed to provide helpful and fast support to meet your needs. Happy to assist you anytime!

Rated 5 out of 5 stars

Fast response for support tickets

Fast response for support tickets. Every time I opened a ticket, I got a clear answer quickly and the issue was solved without back-and-forth. Solid support.

5 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your trust and recommendation, Valeriu! We're glad to know that our support team has always provided fast and clear responses, and that your issues were resolved quickly! This is exactly our goal, to offer fast support ticket responses, clear communication and quick resolutions. We're always here to help you!

Rated 5 out of 5 stars

Excelent

The support you offer is consistently reliable and helpful.

5 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Daniel, thank you for the kind words! It means a lot to us to know that our support has been consistently reliable and helpful for you. We’re always here whenever you need a hand.

Rated 5 out of 5 stars

a great experience

a great experience, thank you

5 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much, Nicoleta! We’re really glad you had a great experience with us. If you ever need a hand or have questions in the future, we’re always here to help.

Rated 5 out of 5 stars

Fast response

Fast response, clear tech talk, updated tech stack.

4 December 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks for the awesome review, Mircea! We do our best to keep response times low 😄
Clear tech talk and an updated tech stack are part of our daily firmware upgrades. If you ever need more speed, clarity, or nerdy enthusiasm, just ping us — we’re always online.

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