CyberGhost VPN Reviews 

24,009
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 457 reviews, reviewers had a great experience with this company. Customers frequently praise the service for its ease of use, finding it simple to connect, set up, and operate across various devices. Many users highlight the fast and reliable connection speeds, noting little to no noticeable drop while using the VPN. The overall experience is often described as positive, with people appreciating the intuitive app interface and the consistent performance over several years. However, some people experienced issues with the application, reporting difficulties connecting, frequent freezing, or the app not working as expected on certain devices or operating systems. A few other people also felt that the subscription experience was not always straightforward, leading to decisions not to renew.

What people talk about most

User experience

Consumers find the user experience to be largely positive, describing the app as intuitive, easy to use, and... See more

Website

Customers consistently note ambiguous experiences with the website, with some reporting frequent internet... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising it as fantastic, reliable, and... See more

Application

Users describe ambiguous interactions with the app, with many experiencing significant issues such as... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some finding certain plans to be a good deal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Though I do love the easy click on/click off. I'm not amused with the auto connect as it ALWAYS connects with the closest and not my favourite one. Like why bother giving us the ability to ★ ser... See more

Rated 4 out of 5 stars

For my VPN needs 7 different devices are not enough. 10 as other providers allow, would be better! The functionality of CyberGhost VPN is great. No complaints necessary.

Company replied

Rated 4 out of 5 stars

So far so good. I was using a different VPN but saw the price of Cyberghost and switched. If later on and i don't like it i won't buy anymore because there are lot of other VPN services out there.

Company replied

Rated 4 out of 5 stars

Everything works the way it is suppose to. Except when your computer goes to sleep & you bring it back up the internet connection cuts out. If you turn off Cyber Ghost before it goes to sleep the inte... See more


Company details

  1. VPN Service
  2. Software company
  3. Software Vendor

About CyberGhost VPN

Written by the company

Founded in 2011 in Romania, we are the makers of one of the world's most reliable privacy and security solutions in the world: CyberGhost VPN. We secure and anonymize the online presence of over 30 million users across the globe.

With all our teams united by a common belief in internet anonymity, we are a significant supporter and promoter of civil rights, a free society, and an uncensored internet.

Why CyberGhost VPN

Written by the company

No Logs Policy
"Here at CyberGhost, we’ve always followed the Privacy by Design principle. We don’t collect any type of data we don’t absolutely need. It’s the most reliable approach for us to provide you with a secure infrastructure and protect your digital privacy." Timo Beyel, CTO, CyberGhost VPN
Global Servers Coverage
With a global fleet of VPN servers in 90+ countries, we give you blazing-fast speeds and unlimited bandwidth. No more buffering, throttling from your Internet Service Provider, or proxy errors with our VPN connection!
Connect to 7 devices at the same time
Just one subscription covers and protects up to 7 devices simultaneously

45-day money-back guarantee

Test our VPN apps and enjoy our extensive money-back guarantee

Test our VPN apps and enjoy our extensive money-back guarantee
If you aren’t 100% satisfied with CyberGhost VPN’s service for whatever reason, we have a money-back guarantee to safeguard your purchase. Looking to buy a monthly subscription? We’ve got you covered with a 14-day money-back guarantee. Got hold of one of our longer subscriptions? You get 45 days to put our apps to the test.

Contact info

4.0

Great

TrustScore 4 out of 5

24k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(24,009)

883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice improvement from -NORD VPN --

Nice improvement from -NORD VPN --
Thank you.
Chris A. from Wisconsin

29 January 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

We are absolutely thrilled to know that you are noticing a nice improvement since making the switch from NordVPN. Providing a superior, reliable, and high-performance experience is exactly what we strive for.

Thank you so much for taking the time to share your great feedback all the way from Wisconsin!

Warm regards,
The CyberGhost VPN Support Team

Rated 4 out of 5 stars

VPN works great but not amazing

VPN works great but not amazing, with some servers mostly American servers google says that there is an unusual traffic detected from my computer network and sometimes I have a not so great latency.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

thank you for it so mach and loving it

thank you for it so mach and loving it

6 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that you are loving the service so much. Providing a reliable and satisfying experience that our users love is exactly why we do what we do.

Thank you so much for taking the time to share your kind words and enthusiasm!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Great VPN and very affordable

Great VPN and very affordable, recommended! I like it very much.

5 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that you find our VPN great, very affordable, and that you highly recommend it. Providing top-tier security and privacy at an accessible price is exactly what we strive for.

Thank you so much for taking the time to share your fantastic feedback and recommendation!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Cyber Ghost conveys trust and security

I choosed Cyber Ghost to protect my personel environment.
Besides this Cyber Ghost is conveying trust and security during the travel through the Web.
And... that`s very important, Cyber Ghost doesn`t slow down the speed.

5 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that CyberGhost is giving you that essential sense of trust and security while navigating the web, and that it successfully protects your personal environment. Keeping your connection fast and uncompromised without slowing down your speed is exactly what we strive for.

Thank you so much for taking the time to share your fantastic and thoughtful feedback!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Work well on linux ubuntu 18.04 LTS

Work well on linux ubuntu 18.04 LTS. Need a lill' configuration on Network Manager by adding manual devices but work !

3 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that CyberGhost is working well for you on Linux Ubuntu 18.04 LTS. We really appreciate you highlighting the manual setup steps in Network Manager, as this can be incredibly helpful for other Linux users in the community looking to configure their connection.

Thank you so much for taking the time to share your technical feedback and success!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Very good speed

I changed from a very slow VPN service to CyberGhost with an expectation to improved speed and stability. And that is what I got. Perfect! 😊👍
I hope it will stay this way.

3 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that CyberGhost has delivered exactly the speed and stability improvements you were looking for after switching from your previous provider. Keeping your connection fast, secure, and reliable is exactly what we strive for.

We are fully committed to keeping it this way for you.

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Fasr vpn no buffering

1 February 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that you are enjoying a fast VPN experience with zero buffering. Providing seamless, high-speed connections for uninterrupted browsing and streaming is exactly what we strive for.

Thank you so much for taking the time to share your positive feedback!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Secure vpn

Secure vpn, easy to use and very fast. Very happy to use it.

23 January 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are thrilled to know that you are very happy using CyberGhost and that you find it secure, fast, and easy to use. Providing a seamless and high-speed privacy experience is exactly what we strive for.

Thank you so much for taking the time to share your positive feedback!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

Easy to understand and use at a good…

Easy to understand and use at a good price!

27 January 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

Thank you so much! We are thrilled to hear that you find CyberGhost VPN easy to understand, simple to use, and available at a great price. Providing a user-friendly and affordable service is exactly what we aim for!

Best regards,
CyberGhost VPN Support Team

Rated 5 out of 5 stars

Easy to use

Easy to use, reliable, well documented, nice UX, fair pricing

27 January 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are thrilled to know that you find CyberGhost easy to use, reliable, and well-documented, all with a nice UX and fair pricing. Providing a smooth user experience alongside clear guides and great value is exactly what we strive for.

Thank you so much for taking the time to share your fantastic feedback!

Warm regards,
The CyberGhost VPN Support Team

Rated 5 out of 5 stars

VPN ghost

Installation facile et rendement sans reproche

22 January 2026
Unprompted review
CyberGhost VPN logo

Reply from CyberGhost VPN

That's wonderful to hear! We are absolutely thrilled to know that you found the installation easy and that the performance has been completely flawless. Providing a hassle-free setup combined with flawless, high-speed reliability is exactly what we strive for.

Thank you so much for taking the time to share your excellent feedback!

Warm regards,
The CyberGhost VPN Support Team

Rated 1 out of 5 stars

This is by far the WORST VPN I have…

This is by far the WORST VPN I have ever used.

CyberGhost is completely unreliable and works maybe 10% of the time on a good day. It is marketed as being compatible with macOS, but after a year and a half of restarting, uninstalling, reinstalling, force quitting, reopening, and repeating this endless cycle over and over again, I genuinely wish I had canceled my subscription on day one.

Eventually, after having cyberghost for over a year and endured HOURS of troubleshooting with customer support, I was finally told this today:

“We do have an issue for Mac devices where the VPN application is not responding upon launch. Rest assured that we can still provide workarounds for it.”

So let me get this straight:

Why is this product marketed as Mac-compatible?

Why is this a known issue?

And why did it take over a year and a half of frustration for anyone to admit it?

If a VPN requires constant “workarounds” just to open, then it doesn’t work. Period.

The name CyberGhost is fitting because this software barely exists in any functional sense. Save yourself the wasted time, money, and sanity. Run for the hills. This is not the VPN for anyone, especially Mac users.

22 January 2026
Unprompted review

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