I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his collea... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Game hosting made easy with high-performance dedicated servers for all your favorite games. Play online with friends without lag or interruption. 90-day refund policy! For any queries you can contact us at https://cybrancee.com/client/contact.php or email support@cybrancee.com
Contact info
United Kingdom
- support@cybrancee.com
- cybrancee.com
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy as with support
Juan a legend when it comes to needing help with any modding shi
The cybrancee crew works fast and does great work
Lorum one of the assistance helped guide me through the Palworld settings when i was troubled about my server. it all happened really quick. saved me time researching and figuring it out on my own.
Lorem [ PH ] - Community Support Supervisor
I reached out to the discord for Cybrancee and normally I get told by many companies to either deal with mods on my own, and others like to toss their guides at me. I tend to mess with pretty advanced stuff, and
Lorem [ PH ] truly showed some skill! I learned a lot watching them through the actions tab and will definitely be sticking with this service as my go-to choice. Not only was my server fixed and ready to go for this upcoming patch, but I noticed optimizations made as well to ensure my server would run smooth. Very happy!
Always quick to solve issues the few…
Always quick to solve issues the few times we have them. Have been with this host for a while and they are A+
Customer Service is Top Notch
I don't particularly write reviews for customer services, but this company deserves one. Direct to the point, kind and responds almost instantly. Thanks to Lorem!
I have a problem with my host and the…
I have a problem with my host and the staff help me
Love this server provider!!!
Okay so i have ever gotten two server providers, one failed me after 2 months, and then this one had 6 month plan for the same price as 2 months on the other so based on price its better, also very easy to set up on the other one it was all file management on this one, its pretty simple and they have guides for someone not tech savy for me its great now last the support is legit instant with their chat box system thing i needed help with a latest update issue and they fixed it instantanous, and offered to change my game if i get bored of my current game which makes sense cause i got 6 month plan haha also very polite and quick. loved it and thank you
The service Rep
The service Rep. Lorem was amazing. They helped me update my server. Lorem was helpful and took the time to teach me step by step. Much Appreciated!
Fast and Helpful
Fast and Helpful. Within a min or two got a response from someone named Juan, and they walked me through it and solved the issue fairly quickly, and then also was nice enough to explain why the issue occured.
Always been a stable game server hoster
Always been a stable game server hoster for me.
When I ran into a problem I contacted support on the discord and my issue was resolved perfectly and fast.
Cybrancee is great
Cybrancee is great! its cheap and the server is good and fast, backup is present, easy to mod and check the errors. Customer Service is Fast in action, even if we got a problem theres some agents we can talk with about it, like Lorem which help us and suggest things about our problem, i appreciate the server and cybrancee itself.
Amazing support experience
I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his colleagues via the ticket system, as he couldn't, unfortunately, help me. He was very polite and even responded quickly despite the late hour. I have been using Cybrancee for a year now, and although there have been some issues along the way, the support team has done everything possible to resolve them.
Fast and Accurate Help!
Was helped by Juan who saw exactly what I needed to do to get my Terraria server up to the brand new version! Was a great help!
Good services
Good services, quick answers to questions when needed.
Friendly staff, Lorem was very helpful.
Very friendly support
Talked with Lorem on support chat. Fast reply and very helpful.
Best team of community helpers
Best team of community helpers now I just need some help fixing the issue on the website but after that they're the best team of people :)
Amazing Support team
I had troubles trying to run my server and had been trying to fix it myself for a whole day. It was when i wrote a ticket to the team when they responded IN 5 minutes to help me out. They had managed to get my server up and running within the next 15. The person I was talking to was also really nice. Overall, their speed and service was really great to see. Thanks Lorem <3
Great Server Hosting
The price per performance is awesome! no selling by player slots etc. you get all access to your server and Jason was great at supporting me!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
