Cycle Division Reviews 451

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Bearings on rear wheel totally shot after 10 months. Summer use only. Complained but no joy. Local bike shop replaced bearings. The 6802 & 6902 not good enough for disc braked rear wheel. One was tiny... See more

Rated 5 out of 5 stars

Amazingly quick delivery. Ordered some CERO wheels on Friday afternoon and they were here on the following day. Very well packed and presented. These are my second set of CEROs (the first set are stil... See more

Rated 5 out of 5 stars

Great service and all ways really helpful with advice when phone up ....ultra fast delivery (next day), Packed well, .....New CERO AR24 back wheel bearings ....Originals have done over 27,000 miles ,... See more

Rated 5 out of 5 stars

I bought a pair of lightweight bike wheels from Cycle Division. Extremely light, 1st class quality and excellent value for money. I had several questions to ask prior to and after purchase and receiv... See more

Company details

  1. Bicycle Shop

Information provided by various external sources

Cycle Division specialise in performance bikes, including road bikes, mountain bikes and e-bikes from leading brands such as Scott and Cannondale. Cycle Division are also the exclusive supplier of Cero, the premium wheel and cycling accessory brand. Focusing on quality service Cycle Division provide a personalised bike fit to pair riders to their perfect bike.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt Response

Very prompt response and easy to arrange a time to collect my new wheels. Helpful and friendly staff.

2 August 2021
Rated 4 out of 5 stars

Cannot really give five stars as it is…

Cannot really give five stars as it is a pre order and am awaiting delivery when in stock, but for ordering efficiency and keeping me informed, so far so good. I have bought wheels previously from Cycle Division and the service was excellent. I expect this order will be equally good.

Tony.

22 July 2021
Rated 1 out of 5 stars

No reply to emails after purchasing incorrectly advised bearings

Contacted Cycle Division to get replacement bearings for my wheel.
As they sold several versions i asked for a link to the correct one for my wheel (having given the make and model) which they did.
I then ordered those bearings, but on arrival realized they did not fit.
I sent them an email on the 20th May to ask what was the correct one and how i go about returning the incorrect ones.
Nearly 2 weeks later (and after 2 emails) i have heard nothing from them.

2 June 2021
Rated 5 out of 5 stars

I had never heard of this company and…

I had never heard of this company and didn’t know what to expect, but couldn’t be any happier with what service I got from this excellent company. Brilliant price for a wheelset that I purchased. The delivery to N.Ireland was superb even with the current Brexit saga. Two days for delivery is totally unheard of can’t rate how well this company has performed. Five stars all day long, will definitely use again and will recommend to anyone out there who hasn’t used this company before. One overly pleased customer here.

8 May 2021
Rated 5 out of 5 stars

Incredibly fast!!

Ordered the wheels on Tuesday evening. Had them by Thursday afternoon!

Very well packaged and the Cero wheels look great.

Really looking forward to my testing them out.

9 April 2021
Rated 4 out of 5 stars

Call their main office

A bit of confusion trying to order from what I think/thought was their retail shop, but all was sorted after a phone call. They honoured the retail shop price with no problems. Delivery was just about as quick as it could be. Only got to fit them now.

5 April 2021

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