Cycle King - Cycle King Croydon Reviews 116

TrustScore 5 out of 5

4.9

Brighton Road 26-40, CR2 6AA Croydon, GB


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Rated 5 out of 5 stars

Croydon branch - best bike shop ever! The staff are friendly, knowledgeable and very accommodating. I need to return my bike, and have decided to buy a different model - Paul is making it all stress... See more

Rated 5 out of 5 stars

Brilliant guidance by the staff at Cycle King Croydon, my wife and I bought 2 mountain bikes.

Rated 5 out of 5 stars

I am gobsmacked at how brilliant the staff at Cycle King Croydon reacted and helped me to sort out a puncture problem on my wheelchair tyre. Paul is an absolute outstanding member of your team without... See more

Rated 5 out of 5 stars

I went in to get a puncture fixed on my unicyle at the Croydon branch and Ravi said lets just pump it up and check it first. Turned out the tyre was fine! Ravi then tentioned my chain and realigned... See more


Company details

  1. #12 of 14 best companies in Recreation centre

Written by the company

Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.


Contact info

  • Brighton Road 26-40, CR2 6AA, Croydon, United Kingdom

  • 020 8649 9002

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 5 out of 5 stars

Same day service

I came in for tyre & inner tube change expecting to leave the bike. It was done on the spot at an extremely reasonable price by Rav. Always great service at Cycle King Croydon. Thanks a million!!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Cycle King in Croydon are amazing.

Cycle King in Croydon are amazing.
Dexter sorted my bike out for free!!!
I’m doing the London-Paris & gears weren’t working. He sorted it out straight away ready for the morning! A1+

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

As usual, Cycle King staff were helpful and efficient. They kept me informed about how my bike repair was going and I'm very pleased with the standard of service that they provided.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Croydon Branch are amazing

Croydon Branch are amazing. The team there really know their stuff and they were super helpful when a bike didn't quite fit. Have purchased a previous bike from here also, will continue to do so for my kids!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

The best bike shop ever

Croydon branch - best bike shop ever! The staff are friendly, knowledgeable and very accommodating. I need to return my bike, and have decided to buy a different model - Paul is making it all stress-free for me. Keep it up guys! :)

Update: All went smooth with the bike swap - Tom is incredibly efficient and nothing seemed like too much hassle for him. :) Thank you also to Dexter for his angelic patience in explaining the intricacies of the models I tried before :)

22 April 2025
Rated 5 out of 5 stars

Highly recommended

Great seller, excellent bike. I love it. We are going back to buy more from them and we trust their expertise.

13 April 2025
Rated 5 out of 5 stars

AMAZING

I went in to get a puncture fixed on my unicyle at the Croydon branch and Ravi said lets just pump it up and check it first. Turned out the tyre was fine! Ravi then tentioned my chain and realigned my wheel - and then refused to take any money!!! Incredible service - if they treat a non paying customer so well then imagine what they do for real customers. I would highly reccomend these people for anything bike related.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

We could not have asked for a better…

We could not have asked for a better service. Really pleased. We bought our son a bike for his birthday but decided it was a little too big for him so we arranged to take it back and swap it for a smaller one. The staff couldn't of been more helpful and we now have a very happy boy with his new bike. They have a good range of bikes in store. Will recommend CycleKing to family & friends. The staff were very polite and extremely helpful. Thank you very much. This was Croydon CycleKing store.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

A great shop with helpful staff…

I needed to buy an e-bike fairly urgently as I had just lost my driving license (eyesight) and I live in a hilly area. I went to 5 different e-bike sellers and tried several bikes out.
Cycle King in Croydon (CK) stood out as being the ones who were listening to what I was saying rather than trying on the ‘hard sell’. They talked me through the many options on display and gave me a chance to try them in the (long) shop.
I decided on my favourite bike (Estarli E28.X) and left the shop to think it all through.
I can only use my right hand for brakes and my previous pedal cycles all had dual brakes on one handle. CK said that it should be possible to do this and, to my surprise, later that day I received an email photograph of how CK had achieved this on the Estarli at no cost (I had been quoted £400 for this in another shop).
I ordered the bike which arrived with a small issue that CK sorted out for me.
At the same time I bought the pannier rack for the bike, but this turned out to be no use to me as it would not take any of my existing panniers neither would it take bungee cords. CK understood where I was coming from and changed the rack for me so I am a very happy bunny.

5 stars for Cycle King.

12 November 2024
Unprompted review

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