Rented a Genesis Croix de Fer Bike for a 5 ferries bike trip yesterday. The bike set up was perfect, pick up and drop off efficient and easy. Could not have been better. Thanks John and team. Thorough... See more
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Excellent service & knowledge. Originally placed an order for a S Merida Scultura Juliet 4000. John emailed me to ask for my height & inside leg measurement to ensure I got the correct sized bike as... See more
Ordered felt AR5 bike from cyclelane while on sale at a huge discount to other retailers. Box arrived within 6 days which was exceptional as it includes a weekend and bank holiday. Was kept sell in... See more
After looking for a road cycle for a while, saw on-line and bought a "Felt" cycle from "Cyclelane". Absolute brilliant service from details about the bike including sizing etc, advice on extra parts... See more
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I would like to thank the guys at …
I would like to thank the guys at cyclelane for sorting me out with my NEW AR1 frame set. Many thanks and if I need anything like this again, I won't hesitate to give them a call.
Felts cx carbon bike
excellent to deal with spoke to John on the phone and answered all my questions about a felts cx bike , which I ordered straight away , I was informed of my order with updates about shipping, 100% recommend Cycle lane.
Fast and efficient service at bargain …
Fast and efficient service at bargain prices
Not only did they give us a really good …
Not only did they give us a really good deal but it was a speedy transaction and delivery with all the info. I needed every step of the way.
Brilliant!
Bought my sons bike from these guys and they were great. Bike arrived as promised and would certainly recommend. Chris
Excellent service
Excellent service, very quick shipping and my son loves his new bike.
Excellent service provided
Excellent service provided, very quick delivery, easy to assemble.
They did not have the bike I wanted in my size, Chris went out of his way to call the distributor to find out for me if they did have it, however they did not but he offered me a newer model at a discounted price!
Thanks again I will deffo use these guys again!
Brilliant service at a great price
Brilliant service at a great price
Highly recommend - thank you!
Fantastic service!
Bit of a last minute panic when there was a hold up with delivery to store but the lovely store guys kept us up to date via telephone and sent it out as an urgent delivery so that it came in time for my sons 7th birthday! He was delighted and the bike is amazing. Would highly recommend buying from here and I will in future!
Honest and helpful advice
Honest and helpful advice. Will certainly use again in the future
Great
Great, friendly and professional service and good at communicating. My son was thrilled with his bike and Cycle lane made sure it made it down to London in time for his birthday
Examplary Customer Service
Recently purchased a bike from Cycle Lane. Service was world class, helpful and very professional at all times.John from Cycle Lane was responsive via email and offered great advice regarding choices of bike.
Exemplary customer service,I am delighted to recommend Cycle Lane...a fantastic company staffed by great people
Excelent service,the guys at cycle lane …
Excelent service,the guys at cycle lane were fantastic in sourcing me a felt little (barsteward)cruiser which had been discontinued 2 years previous,they contacted felt and managed to get me there demo bike direct from germany which was pristine, so thanks guys for all your efforts
Gareth.
Yes good all round experience
Yes good all round experience and telephone communication kept in touch during process of buying a bike
Fast postage well packed great prices
good all round
Good advice, prompt delivery, great Orbea bike for my daughter.
I brought a felt ia 14 from cyclelane a …
I brought a felt ia 14 from cyclelane a few months ago and thought the customer service was excellent they were very thorough and helpful and the communication was very good...couldn't recommended highly enough!!!
Informative and reliable service
The guys stayed in touch throughout my order which was placed using the cycle to work scheme. Despite problems during the process they found alternative solutions and when the bike was delivered it was already configured once put together, surprisingly little tweaking required!
Merida Matts Jr 620
I was looking for a new bike for my daughters 6th Birthday. We decided on the Merida.
Cycle Lanes website was the cheapest. Unfortunately, they were out of stock - the website had not been updated.
Cycle Lane managed to source another bike very quickly and offered an equivalent deal.
Delivery was quick and at a convenient time
The staff more than helpful with follow phone calls etc
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