Our experience with Dacast has been very positive. We have been clients for several years, and their platform has consistently provided a reliable streaming service for our online classes. Our studen... See more
Company replied
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See what reviewers are saying
Been with DaCast for over 15 years, since the days of VZaar. Never had a reason to leave. The system was always up and worked all the time, but what impressed me the most was how they stayed backwards... See more
Company replied
We’ve been using DaCast for several years now for our projects, and it’s been a solid experience all around. Streaming has been reliable with no major issues, and their customer support has honestly b... See more
Company replied
Be aware if you consider purchasing the annual plan. Technically, you have to mark your renewal date next year on your calendar yourself because your plan will automatically get renewed and charge... See more
Company replied
Company details
Written by the company
Dacast is the first online video platform with a complete SaaS (Streaming as a Service) approach. It offers a suite of features through cloud computing that include high definition live broadcasting, on-demand video, and paywall integration. Paywall integration is handled by a unique payment system inside the player and generates viewer login details. The platform is white-label, allowing companies to build their streaming needs on top of DaCast and embed on their site with no ads.
Contact info
Folsom Street 1175, 94103, San Francisco, United States
- 855 896 9300
- dacast.com
4.4
Excellent
94 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dacast is a wonderful streaming…
Dacast is a wonderful streaming platform with wonderful plans. User friendly interface, you do not require an IT knowledge to use this platform. Good work💕💕💕💕
23 April 2024
Unprompted review
Amazing Streaming Platform
Dacast is an awesome streaming platform, its interface is very easy to use and customization options are also good. Overall features are amazing.
28 December 2023
Unprompted review
Their services work really well and…
Their services work really well and support is really receiving, i just think their trials could be more generous.
21 December 2023
Unprompted review
Too early to tell but I like the…
Too early to tell but I like the interface and attention so far.
29 November 2023
Unprompted review
I have had a wonderful experience…
I have had a wonderful experience working with Dacast. Currently, our team is planning to implement dacast on our website.
24 June 2023
Unprompted review
Its a fantastic tool with excellent technology
Its a fantastic tool Which I really loved to upload the videos. Currently we are planning to implement Dacast on our website.
25 May 2023
Unprompted review
Courteous and Fast
My assistant, Filbert, was courteous, fast, and very receptive
26 May 2023
Unprompted review
Reply from Dacast
Hi Ian, it is great to hear that Filbert was able to quickly and adequately assist you. Thank you for your kind feedback!
Reply from Dacast
Hi Bakhodir, thank you for your feedback. It's great to know that you are enjoying the platform. If you have any questions our support team is always ready to help.
Interaction with Mary-ann was nice and…
Interaction with Mary-ann was nice and she was able to help with my concern.
21 April 2023
Unprompted review
Reply from Dacast
Hi Naveen, we are delighted to hear that our support team was able to address your concerns and thoroughly assist you!
Fast & Friendly Help
Kathryn got my problem fixed very quickly and easily. She was very friendly too.
17 April 2023
Unprompted review
Reply from Dacast
Hi Gus, we are happy to know that Kathryn could assist you. Thank you for your feedback!
Daryll Lee was excellent
Daryll Lee was excellent. He understood my problem and found me a solution quickly.
Great job!
11 April 2023
Unprompted review
Reply from Dacast
Excellent! We are happy to know that Daryll was able to assist you, Brad.
Excellent streaming service
Excellent streaming service, especially to Asia.
3 April 2023
Unprompted review
Reply from Dacast
Hi Jake, we are delighted to hear about your positive experience with the platform!
Daryll knows this very well..
Daryll knows this very well... I know I am going to recieve help when I reach Daryll.
3 April 2023
Unprompted review
Reply from Dacast
Hi Roth, thank you for sharing your feedback. We are happy to know that our support team has been consistent.
Kathryn was very helpful !
31 March 2023
Unprompted review
Reply from Dacast
Hi Kara, it's great to hear that Kathryn was able to assist you. Thank you for your feedback!
Ms Kathryn is very exceptional.She is…
Ms Kathryn is very exceptional.She is very skillful and knows her Job. She is very Patient, polite and very knowledgeable and she is Sound Technically and full of insight.She is painstaking at achieving results.
29 March 2023
Unprompted review
Reply from Dacast
Hi Jerry, thank you for such kind and helpful feedback. We are happy that Kathryn could assist you.
Mary-ann was super patient with me
Mary-ann was super patient with me. I'm frustrated by my encoding software not working as I expect. Mary-ann helped me get my settings for output to DaCast corrected. So video is flowing to DaCast now.
I wish Mary-ann also worked support for the software encoding company too. I know I'd be all fixed up in no time.
;-)
27 March 2023
Unprompted review
Reply from Dacast
Hi Kelly, thank you for your feedback. If you need further assistance our Success team is also here to help you with setting up your videos and livestreams.
great experience, thank you so much
prompt reply and very nice and straight to the point
[handler: Mac Lenard]
23 March 2023
Unprompted review
Reply from Dacast
Hi Jennie, we are happy to know that we could assist you. If you have any other questions please do not hesitate to send us a message.
Great customer technical service
Great customer technical service provided
by Mac Lenard
21 March 2023
Unprompted review
Reply from Dacast
Hi Max Media TV, thank you for your feedback. We are happy to know that our team was able to successfully assist you.
Daryll was very knowledgeable and was…
Daryll was very knowledgeable and was able to make this novice feel secure.
21 March 2023
Unprompted review
Reply from Dacast
Hi, thank you for your feedback. We are always happy to help!
It was a great experience
It was a great experience. Mac was really helpful and immediately understood my problem and provided a quick and good response
21 March 2023
Unprompted review
Reply from Dacast
Hi Alexandru, thank you for your kind feedback. If you need any assistance please do not hesitate to contact our team.
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