dackonline.se Reviews 16,227

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Bought Nokian Powerproof (summer tire). Thought they are made in Finland (or at least Europe). They are made in China. Couldn't find information of country of origin on the homepage. Price was relat... See more

Company replied

Rated 3 out of 5 stars

The delivery by Postnord was a catastrophe. It was difficult to connect with Postnord, unclear messages. 2 shipments for one order. They promised delivery at one time but arrived with one tire at anot... See more

Company replied

Rated 1 out of 5 stars

Im really disappointed with the service from this website. I ordered 4 winter tires on November 21st. The order was confirmed, but it still hasn’t been dispatched, and there’s been no update ab... See more

Company replied

Rated 5 out of 5 stars

Finding and ordering on dackonline.se site was easy. Also Lundqvist Däckhotel who rotated my tires did a very good job and were very helpful. For this part I am very satisfied. But, if you live in S... See more

Company details

  1. Tyre shop
  2. Car accessories shop
  3. Wheel Shop

About dackonline.se

Written by the company

Dackonline.se är din personliga online-specialist för däck av alla märken och storlekar. Hitta rätt däck för ditt fordon i ett exceptionellt brett urval – oavsett om det är en liten bil, limousine, motorcykel eller lätt lastbil, kommer du alltid att hitta rätt däck till ett bra pris.

Snabbhet är Dackonline.se:s styrka: direkt från internet till vägen. Även under högsäsonger på våren och hösten säkerställer denna online-däckåterförsäljare kontinuerlig tillgänglighet tack vare sitt stora lager.

Dackonline.se erbjuder ett exceptionellt brett utbud av däck och biltillbehör i olika produktkategorier, såsom:

Delticom AG, företaget bakom Dackonline.se, är en av pionjärerna inom online-däckhandel och driver webbutiker i över 40 länder. Sedan millennieskiftet 1999/2000 har företaget erbjudit ett brett sortiment av däck online.

Tack vare ett omfattande nätverk av monteringspartners kan kunderna skicka sina nya däck direkt till en professionell monteringsverkstad vid beställning.


Contact info

3.1

Average

TrustScore 3 out of 5

16k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

10 April 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are glad to hear everything went fast and easy – that’s exactly what we aim for!

Team dackonline.se

Rated 5 out of 5 stars

great store with very reasonable…

great store with very reasonable prices. fast delivery. direct to your door and tracking with possibility to decide time and date

31 March 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you so much for your great feedback! We're happy to hear you appreciated the prices, fast delivery, and the flexibility with tracking and scheduling. You're always welcome back!

Team dackonline.se

Rated 4 out of 5 stars

It’s a decent place to buy tires

It’s a decent place to buy tires. The thing is that there are many fake brands that use the names of michelin, hankook ,pretending to have their quality-:? Here, I haven’t faced such problems. I use their service every winter, when I need to change my tires. I know for sure that I buy the true brand, not the replica, which makes sure to maintain safe driving, eliminating any chances for incidents.

8 April 2025
Unprompted review
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We're really glad to hear that you feel confident buying from us and that you've had consistently positive experiences. It means a lot to us that you return every winter. Drive safe and see you next season!

Team dackonline.se

Rated 5 out of 5 stars
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are glad to hear you received the tire quickly! Let us know if you need anything else – happy driving!

Team dackonline.se

Rated 5 out of 5 stars

Quick response and handling

Quick response and handling. Easy transaction.
Please make sure the shipping company delivers all the colis in one order together. I received two colis of four on two different delivery days. DHL is notorious for doing this.

8 April 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We're glad to hear you were happy with the response and transaction.

We understand your concern regarding the split deliveries. Unfortunately, once the parcels are handed over to the shipping company, delivery planning is in their hands. However, we will forward your comment to DHL and make a note on your account to minimize the risk of split deliveries in the future.

Thanks again for letting us know!

Team dackonline.se

Rated 3 out of 5 stars

Terrlible Delivery

The delivery by Postnord was a catastrophe. It was difficult to connect with Postnord, unclear messages. 2 shipments for one order. They promised delivery at one time but arrived with one tire at another time. It was pure luck I was at home. Then the second tire did not arrive as agreed, but two days later after several lengthy calls to the contact center.

7 April 2025
dackonline.se logo

Reply from dackonline.se

Dear Customer,

We sincerely apologize for the inconvenience you experienced with the delivery of your order. We understand how frustrating and time-consuming this situation must have been, and we deeply regret the challenges you faced with Postnord's service.

Deliveries not meeting the promised timelines and lack of clear communication are unacceptable, and we are taking this matter seriously. We will immediately follow up with Postnord to ensure this does not happen again in the future.

Thank you for bringing this to our attention, and we truly appreciate your patience throughout this process. If there is anything further we can do to assist you, please don’t hesitate to reach out.

Kind regards,

dackonline.se team

Rated 3 out of 5 stars

I did not like how the tiers was…

I did not like how the tiers was deliverd at my home.
Day 1 one tire, day three two tiers and day four one tire. This is not ok!

6 April 2025
dackonline.se logo

Reply from dackonline.se

Dear Customer,

We sincerely apologize for the inconvenience caused by the delivery of your tires. We understand how frustrating it must have been to receive them on different days. This is not the experience we want for our customers, and we appreciate your feedback. We will look into this matter to ensure better service in the future. Thank you for bringing it to our attention.

dackonline.se team

Rated 5 out of 5 stars

Very satisfied!


Good price of high-quality tires and fast delivery

6 April 2025
dackonline.se logo

Reply from dackonline.se

Stort tack för dina fina ord! Vi är glada att höra att du är nöjd med våra priser, snabba leveranser och service. Det betyder mycket för oss att du uppskattar vårt arbete – vi ser fram emot att få hjälpa dig igen snart

dackonline.se team

Rated 4 out of 5 stars
dackonline.se logo

Reply from dackonline.se

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the speed and quality of our products. We appreciate your support and look forward to serving you again soon!

dackonline.se team

Rated 4 out of 5 stars

They are keeping low prices

They are keeping low prices, good products and fast delivery

6 April 2025
dackonline.se logo

Reply from dackonline.se

Thank you so much for your kind feedback! We're thrilled to hear that you're happy with our competitive prices, high-quality products, and fast delivery. We always strive to provide the best service to our customers, and your satisfaction means a lot to us. Looking forward to serving you again soon!

dackonline.se team

Rated 5 out of 5 stars

Good price on Goodyear

I bought four Goodyear tyres at a good price. Tyres were delivered within seven days to a nearby workshop where I got great service changing them.

3 April 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are so glad to hear that you are happy with the price, delivery, and service. If you need anything else, feel free to reach out. Enjoy your new tyres!

Team dackonline.se

Rated 4 out of 5 stars

Quite fast

Very good and fast delivery.

2 April 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are glad to hear that! Thank you for your feedback.

Team dackonline.se

Rated 5 out of 5 stars

Good selection and price

Good selection and price, along with rapid delivery to a local installer. Hihly recommend.

26 March 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are glad you appreciated the selection, pricing, and fast delivery. Highly appreciated!

Team dackonline.se

Rated 3 out of 5 stars

Wrong price

The company that you recommend at your homepage and to whom you sent the tires said that you not longer have any connection. They helped me anyhow but to a much higher cost then was promised by you

28 March 2025
dackonline.se logo

Reply from dackonline.se

Hej,

Vi ber om ursäkt för den olägenhet detta har orsakat dig. Vi uppskattar din feedback och förstår din frustration. Vi vill informera dig om att vi har svarat dig via ett personligt e-postmeddelande.

Vänliga hälsningar,

Rated 5 out of 5 stars
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! Glad to hear that! Thanks for your feedback, and we’re happy you had a smooth experience with the order and delivery!

Team dackonline.se

Rated 4 out of 5 stars

All good

All good - easy to find tires and delivery was quick. The only thing: at first, payment didn't work but I could then pay by using the link in the email. Also support was available immediately.

30 March 2025
dackonline.se logo

Reply from dackonline.se

Hi,

Thank you for your review! We are glad to hear that you found it easy to order and that the delivery was quick. We appreciate your patience with the payment issue and are happy that it was resolved smoothly. If you need any further assistance, feel free to reach out!

Team dackonline.se

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look