Bought Nokian Powerproof (summer tire). Thought they are made in Finland (or at least Europe). They are made in China. Couldn't find information of country of origin on the homepage. Price was relat... See more
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See what reviewers are saying
The delivery by Postnord was a catastrophe. It was difficult to connect with Postnord, unclear messages. 2 shipments for one order. They promised delivery at one time but arrived with one tire at anot... See more
Company replied
Im really disappointed with the service from this website. I ordered 4 winter tires on November 21st. The order was confirmed, but it still hasn’t been dispatched, and there’s been no update ab... See more
Company replied
Finding and ordering on dackonline.se site was easy. Also Lundqvist Däckhotel who rotated my tires did a very good job and were very helpful. For this part I am very satisfied. But, if you live in S... See more
Company details
About dackonline.se
Written by the company
Dackonline.se är din personliga online-specialist för däck av alla märken och storlekar. Hitta rätt däck för ditt fordon i ett exceptionellt brett urval – oavsett om det är en liten bil, limousine, motorcykel eller lätt lastbil, kommer du alltid att hitta rätt däck till ett bra pris.
Snabbhet är Dackonline.se:s styrka: direkt från internet till vägen. Även under högsäsonger på våren och hösten säkerställer denna online-däckåterförsäljare kontinuerlig tillgänglighet tack vare sitt stora lager.
Dackonline.se erbjuder ett exceptionellt brett utbud av däck och biltillbehör i olika produktkategorier, såsom:
- Däck för personbilar,
- Motorcykeldäck,
- Däck för lätta lastbilar,
- Däck för elbilar,
- Aluminiumfälgar och Stålfälgar,
- Kompletta hjul (förmonterade däck på fälgar)
Delticom AG, företaget bakom Dackonline.se, är en av pionjärerna inom online-däckhandel och driver webbutiker i över 40 länder. Sedan millennieskiftet 1999/2000 har företaget erbjudit ett brett sortiment av däck online.
Tack vare ett omfattande nätverk av monteringspartners kan kunderna skicka sina nya däck direkt till en professionell monteringsverkstad vid beställning.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- 0852500608
- dackonline@delti.com
- dackonline.se
3.1
Average
16k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth shopping with dackonline.se
Easy peasy, just orderd the tires and a few days later i have them on my driveway. Excellent service.
30 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We are thrilled to hear that everything went smoothly and that you are happy with the service. If you ever need anything else, just let us know!
Team dackonline.se
Delivery as ordered
30 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We are glad to hear that the delivery met your expectations. If you need anything else, feel free to reach out!
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! We are glad to hear that you had a great experience. Let us know if you need any further assistance!
Team dackonline.se
The delivery time was ok but….
The delivery time was ok. But I ordered 4 tires and they were delivered 2 and 2 with one day apart, which was a bit annoying.
I would’ve preferred having all 4 tires delivered at the same time
18 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We understand that receiving the tyres on different days can be inconvenient. Unfortunately, shipments can sometimes be split due to logistics. We appreciate your patience and will strive to improve the delivery experience.
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! Thank you for your recommendation! We are glad you are happy with the price, fast delivery, and convenient service.
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! We are happy to hear you were pleased with both the price and delivery speed. If you need further assistance, feel free to contact us!
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! We are glad you are satisfied with the price and delivery. If you need anything else, feel free to reach out!
Team dackonline.se
Every time very fast.
23 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We are happy to hear that you had a fast experience every time. We appreciate your trust and look forward to serving you again!
Team dackonline.se
Fast and good
24 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We are glad to hear you had a fast and good experience. Let us know if you need anything else!
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! We are happy to hear that the shipping was fast and that you are pleased with the products. Let us know if you need anything else!
Team dackonline.se
Always good.
18 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! Weare glad to hear that you are always satisfied. Looking forward to serving you again!
Team dackonline.se
Qualitytyres.
24 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We are glad you are satisfied with the quality of the tyres.
Team dackonline.se
Good and fast delivery
18 March 2025
Reply from dackonline.se
Hi,
Thank you for your feedback! We're glad to hear that you are satisfied with the fast delivery. Enjoy your purchase!
Team dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! Thank you so much! We're thrilled to hear that you're completely satisfied!
Team dackonline.se
Quick delivery ,Nice items,good price.
18 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We're glad to hear you’re happy with the fast delivery, quality products, and great prices. Enjoy your purchase!
Team dackonline.se
Reply from dackonline.se
Dear customer
We would like to thank you very much for your positive feedback.
We were very happy to read your kind words.
We will do our best to ensure your satisfaction with your next order.
We wish you continued pleasure when shopping in our store.
Kind regards
Your team www.dackonline.se
Just terrible customer service...
Just terrible customer service...
Ordered two times with Dackonline.se, two times they messed it up.
First time (Q3 2024) the tires were send to a forwarding company in Germany instead delivered to DPD/PostNord and were stuck there for weeks until the forwarding company just send them back.
Event though I called dackonline.se every day and was promised they fix it, it never happened. Finally after the tires were returned they send a new order. Which arrived few weeks later, one tire at a time over 4 weeks. And two of them to the wrong address and I had to pick them up myself at a PostNord delivery center. Which was difficult, since the name on the parcel was the tire shop, not me.
Anyway, now (Q1 25) I ordered 4 Michelin summer tires and again... they messed it up. Instead of getting the 4 tires I ordered I got two of the ones I ordered and two total different ones. Different, brand, dimensions and type. I called in to get it exchanged and then mess really started.
I got a pickup order for the wrong tires but in that pick up order the type was wrongly specified. I send a mail to please correct it and then I got another mail that they will pick up the four tires I ordered. I wrote again "please pick up only two tires of type XYZ". And I got an "ok, we will pick up the four Michelin tires". It seems the customer service doesn't even read the messages.
My tone went from friendly to really annoyed and told them to carefully read my messages and organize a pick up of the two wrong tires, not of four Michelin tires. They replied with a message "we fix it for you". Only to be followed by another message "oh, we come on Friday and pick up the 4 Michelin tires".
I will now hand the PostNord pick-up the two wrong tires and see where this leads me.
I am at a loss for words for such incompetence.
And by the way... calling them you will need to have a loooooot of time.
Never again.
17 March 2025
Unprompted review
Reply from dackonline.se
Dear Customer,
Thank you for reaching out to us and sharing your experience. We sincerely apologize for the inconvenience and frustration caused by these repeated issues with your orders and our service.
We deeply regret the challenges you've faced, including the incorrect deliveries, miscommunication, and delays in resolving your concerns. This is not the level of service we aim to provide, and your feedback is invaluable in helping us identify where we need to improve.
To assist you further and resolve this matter promptly, could you please provide us with your order number? This will help us investigate the issue in detail and ensure the correct steps are taken to address your concerns.
We are committed to making this right and improving your experience with us. Thank you for your patience, and we look forward to your response.
Best regards,
dackonline.se
Reply from dackonline.se
Hi,
Thank you for your review! We're glad to hear you were happy with the fast delivery and competitive pricing. We appreciate your support and look forward to serving you again!
Team dackonline.se
Easy and fast delivery
I have used dackonline several times. Easy to order and fast delivery
18 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We're happy to hear that you've had a positive experience with ordering and fast delivery. We appreciate your continued trust in us and look forward to serving you again!
Team dackonline.se
Fast delivery and perfect price!
20 March 2025
Reply from dackonline.se
Hi,
Thank you for your review! We're happy to hear you are satisfied with the price and delivery speed. Enjoy your purchase!
Team dackonline.se
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