Dairyland® insurance Reviews 

10,235
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 854 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, kind, and professional, making every interaction pleasant, helpful, and smooth. Many individuals also appreciate the very affordable pricing options available, pointing out that getting a customized quote or setting up a policy takes very little time. Some reviewers were not happy with missing documentation, communication barriers, or ongoing difficulties when trying to properly manage their online accounts. A few consumers additionally experienced unexpected costs, policy confusion, and frustrating delays while attempting to resolve various customer service issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Price

Consumers find price to be positive and appreciate the reasonable rates compared to other alternatives.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and efficient support.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient assistance. Customers... See more

User experience

Reviewers highlight positive aspects of user experience, finding the platform very user-friendly and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more

Rated 5 out of 5 stars

Great service and so affordable. Nation wide coverage. Needed to file DMV requirements for another state while living in another, easy fix and same day price quote

Rated 5 out of 5 stars

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets throug... See more


Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

Visit Dairyland® Insurance

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10k reviews

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Asks customers to review

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4.4

All reviews

(10,235)

809 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FELT I DIDNT GET THE COVERAGE I WANTED…

FELT I DIDNT GET THE COVERAGE I WANTED WAS TRICKED INTO GETTING A BASIC POLICY

17 June 2026
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Dakota,

We're sorry to hear about the experience you had when purchasing your policy. We have asked our customer service team to review your account and reach out to you directly to discuss this. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 5 out of 5 stars

We needed motorcycle insurance after…

We needed motorcycle insurance after our motorcycle purchase. We couldn't contact our insurance agent, so the dealer, Alcoa Good Times in Alcoa, Tennessee, recommended this insurance. We had insurance in less than 30 minutes, exceptional even though I pray we never have to use it.

12 June 2026
Rated 1 out of 5 stars

I do not have any insurance paperwork…

I do not have any insurance paperwork in my email or anywhere else. You guys want me to rate you.... And you want me to set up paperless but the link doesn't work.... And you texted me to tell me your taking money from my account tomorrow.... Yet nothing has my policy number so I can set up my account and get the info I need. If I need the policy number to set up the account don't you think you guys should provide that to me at some point in this process? I should not have to call and sit on hold or jump through hoops. Why is the roles suddenly reversed where the customer doesn't matter and the company makes all the mistakes with absolutely zero regard for the customers satisfaction???? Especially knowing that 90 percent of your customers are giving you money for absolutely zero reward or payout??? I need my policy number. For shits sake. And another thing.... No one cares about the customer anymore because the employees are stuck too with a company that can't provide any appreciation or a decent wage... Which is really baffling when again 90 percent of your customers are paying three days wages from their shitty company to pay for something they will never need. Absolutely rediculous. I need the damn policy number.

19 June 2026
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Jennifer,

We're sorry to hear about the experience you had with us. We have asked our customer service team to reach out to you directly to assist with this. We can also be reached at anytime at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 5 out of 5 stars

Dairyland is a very good insurance…

Dairyland is a very good insurance company I would highly recommend them they found additional savings that others weren't willing to look for and gave me the best by far price available if you can and you want to save money I would make the switch today!

1 June 2026

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