Dairyland® insurance Reviews 

10,234
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledgeable, professional, and helpful approach, ensuring pleasant and efficient interactions. Many found pricing affordable and competitive, securing the best rates. The service is frequently described as quick, easy, and direct, allowing people to obtain coverage without hassle and with an excellent overall user experience. However, some customers noted concerns regarding pricing, mentioning high costs or unexpected broker fees. A few reviewers reported issues with documentation, like not receiving policy numbers or finding discrepancies after signing. Additionally, some people were dissatisfied with customer service, citing difficulties reaching agents or unresolved problems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

Price

Reviewers mention positive feedback about price, with many finding the rates reasonable and affordable, even... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting helpful, understanding, and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how user-friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and so affordable. Nation wide coverage. Needed to file DMV requirements for another state while living in another, easy fix and same day price quote

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more

Rated 5 out of 5 stars

Quick direct easy online when I called someone actually answered the phone handled my questions promptly without being put through fourteen different phone extensions.Great job guys keep it up


Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

Visit Dairyland® Insurance

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.4

All reviews

(10,234)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

sr22

Getting a quote and help over the phone was seamless. Agent Mark was very professional and patiently answered all our questions.
Thank you

8 June 2026
Rated 5 out of 5 stars

Great service and real people.

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets through to a real person and really quickly, which is very rare in this era. Staff are knowledgeable and very polite and definitely not pushy. I am very happy with my choice.

11 June 2026
Rated 5 out of 5 stars

It was quick.

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughly. I didn’t feel the need to call around after speaking with him and I would definitely recommend this place to family members friends or associates.

2 June 2026
Rated 2 out of 5 stars

Garbage

Garbage. Of course the buying process was super easy and friction free, however I got a notice in the mail 3 days later that claimed I hadn't signed all the neccesary documents and due to this - my policy would be canceled by (x deadline). Ive reached out to support via call, chat, email etc requesting said documents. They claim they've been emailed to me, confirm my email and advise me to wait three days. THERE'S STILL NO DOCUMENTS. Not in my inbox, not in my junk mail, not in my usps box. Nothing. Awful experience. Couldn't get much worse.

5 May 2026
Rated 1 out of 5 stars

10/10 do NOT recommend Dairyland…

10/10 do NOT recommend Dairyland Insurance.

This has been by far the worst insurance experience I’ve ever dealt with. My motorcycle theft claim has turned into weeks of poor communication, constant runaround, and little to no updates unless I repeatedly reach out myself.

I provided notarized paperwork, phone records, photographs, receipts, recorded statements, and even overnighted my keys within days of filing my claim. Despite fully cooperating from the very beginning, communication between departments has been awful. One person says one thing, another says something completely different, and callbacks rarely happen when promised.

Meanwhile I’m still making loan and insurance payments while waiting for answers. For the premiums charged, I expected much better customer service, organization, and claim handling.

If you’re considering motorcycle insurance, I would strongly suggest researching other options before choosing Dairyland.

10 May 2026
Unprompted review
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Reply from Dairyland® insurance

Hi Amanda,

We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com if you'd like to reach out to us directly.

Thank you,
Dalton - Dairyland Customer Experience

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