DaisySilk.com Reviews 382

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and beautiful craftsmanship, often highlighting items like silk dresses, skirts, and cashmere sweaters. Many are impressed with the elegant packaging, which enhances the overall premium experience, and appreciate that the clothing often looks even better in person and is true to size. However, some people experienced issues with the delivery service, noting that it could be slow and that estimated delivery times were not always accurate, especially for orders shipped from China. A few other people also felt that the return process was inconvenient, as it required customers to handle and insure the returns themselves without a provided label. There were also occasional concerns about the quality of certain items, with some customers finding the silk to be thin or the elastic in pajamas to lose its stretch quickly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the luxurious feel of the silk... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the luxurious... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing fast shipping, even from China, and... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising items like... See more

Return policy

People report negative experiences with the return policy, expressing significant disappointment. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I randomly discovered this brand online and was genuinely impressed. The clothing is niche, elegant, and clearly high quality. I purchased a silk dress that fits me perfectly and feels like a truly p... See more

Rated 5 out of 5 stars

I couldn’t be more satisfied or happy. From customer service to the incredibly fast shipping, and finally receiving a product of impeccable quality — everything was perfect. The dress is probably t... See more

Rated 5 out of 5 stars

I’m so happy having to find a brand that not only has beautiful cloths but also offers an amazing customer service. My dress looked exactly like on the pictures, it is true to size so you can rely... See more

Rated 3 out of 5 stars

Ordered Christmas present - it did arrive on time, but still later than was suggested at the ordering process. Mostly, I think because the product was shipping from China. Quality seems good, but tran... See more

Company replied


Company details

  1. Silk Shop
  2. Bedding Shop
  3. Clothing Shop
  4. Dress Shop
  5. Underwear shop
  6. Ladies' clothes shop

Written by the company

At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.


Contact info

4.0

Great

TrustScore 4 out of 5

382 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The silk part was nice but the lining…

The silk part was nice but the lining was odd and stuff compared to the silk. Also the sizing is way too small.. I wear a medium and the xl was not big enough.

26 May 2025
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
Thank you so much for your words about our product quality. At our store, we take great care in crafting every single item with a strong sense of responsibility toward each customer and product.
We have already sent you an email to support@daisysilk.com outlining the resolution for your order. Your satisfaction is our top priority, and we want to ensure this matter is resolved to your complete satisfaction.

Additionally, we’ve shared your valuable feedback with our design team to help us improve our products and services moving forward. We truly appreciate your input, as it allows us to grow and better serve you.

We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Gorgeous color and silk

The dress was shipped faster than I thought. The material and the color are gorgeous, the design very simple and effectful, the fit is fine. The seams and the details are well done, I am very happy.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect experience

I got an absolutely beautiful silk skirt from DaisySilk and it is perfect! The material is luxurious and the stitching is of high quality. The delivery went fast. I loved it and will be ordering more!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Dress and blouse

I own two items from Daisysilk – a silk dress and a silk shirt. Both pieces are incredibly beautiful and of high quality. The fabric is lightweight, pleasant to the touch, yet very durable. I can wholeheartedly recommend this brand’s products.

15 May 2025
Unprompted review
Rated 2 out of 5 stars
DaisySilk.com logo

Reply from DaisySilk.com

Dear customer,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the return process issues.
We want to assure you that returns are simple and convenient with our global warehouse network (USA, UK, Australia, and more). Our support team has already contacted you via support@daisysilk.com with return instructions.
We sincerely appreciate your feedback and will carefully review it to immediately improve both our products and services. Your valuable suggestions serve as important motivation for our continuous growth and improvement.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.

Rated 5 out of 5 stars

Happy qith DaisySilk…

I have two silk blouses from DaisySilk and they are so beautifully made: the quality of the fabric is incredible and the stitches are perfect. I honestly didn't expect that. I am very happy with their products.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company, Amazing Products!

Excellent company! Love their quality silk products, I've been wearing their skirt and loved everything so much I've been raving about them to friends and followers. Love Everything!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great silk timeless pieces

I ordered 4 pieces from them (2 blouses and 2 skirts) and I'm surprised by the great quaity of the silk. Those are exceptional pieces worth the price!
So if you're considering to invest in timeless pieces that will pass the test of time do not hesitate at all.
In my experience sizes are slightly big so pay attention to the measurement details.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Such beautiful clothing.

Such beautiful clothing.
I am so pleased with the quality of the blouses and skirt from Daisy silk. The clothing is of a very high standard and I constantly receive comments about it. Absolutely beautiful.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Sizing is WRONG

Sizing is WRONG. Instead of scaling up a size small, fit to a size small model, you should make larger clothes for larger bodies. The proportions don't work if a comply simply multiplies the waist and hips of the size small to get a size 2x. Instead, find a 2x model and construct the clothes to fit her.

27 May 2025
DaisySilk.com logo

Reply from DaisySilk.com

Dear customer,
We sincerely apologize for any inconvenience caused.
We sincerely apologize that our product did not meet your expectations. Since sizing may vary across our different styles, we recommend referring to the detailed size chart available on each product page for guidance. If you’re unsure about measurements or need personalized recommendations, please don’t hesitate to email us at support@daisysilk.com with the product name and your specific measurements (such as bust, waist, and hips for apparel)—we’d be delighted to help you select the perfect size for a flawless fit. Your satisfaction is our priority, and we’re here to ensure you love every purchase!
Your valuable feedback has been shared with our team, and we will use it to improve our product quality. Thank you for bringing this to our attention—it helps us grow and serve you better.

Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.

Best Regard
Daisysilk Customer Service
www.daisysilk.com

Rated 1 out of 5 stars

Do not buy from Daisy Silk, Horrible customer service

Since the first communication on May 25th they have not still sent the return instructions for a brand new item within their return timeframe. Instead first requested pictures ( makes no sense ) then requested me to cancel the Klarna return report instead of providing their own instruction on how to return or a shipping label. I have sent two more emails requesting instructions and still no replies.
I know they will reply to this review with bunch of words but the only thing they need to do is to save my time and theirs by providing return instructions to take the item back. I even offered exchange but they are so focused on the frozen payment that they did not even pay attention to that.
Pls do not reply with useless fluff here, you can only gain your client’s trust if you make things convenient for them. Send the return instruction , it’s that easy. I would save myself from the hassle of dealing with them if the dress was wearable. Unfortunately zipper creates bumps on the back right on the bum area and can’t be worn. This was my first purchase and definitely the last. I hope other buyers don’t risk their money to shop with Daisy Silk.
Once again I do not want your explanation to save your image here. Anything besides assisting your clients with return/exchange is deception.

25 May 2025
Unprompted review
DaisySilk.com logo

Reply from DaisySilk.com

Dear customer,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the communication delays and return process issues.
We sincerely apologize that our product did not meet your expectations. To resolve this promptly, we've proactively contacted you via support@daisysilk.com to initiate the return process.

Please know that every solution we proposed was intended to save you time and effort—not to dismiss your concerns. We deeply regret any miscommunication that may have caused misunderstanding, and we truly appreciate this opportunity to improve.
We sincerely appreciate your feedback and will carefully review it to immediately improve both our products and services. Your valuable suggestions serve as important motivation for our continuous growth and improvement.
Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regard
Daisysilk Customer Service
www.daisysilk.com

Rated 1 out of 5 stars

Poor communication and turnaround time

Poor communication and turnaround time. I am still left waiting for return instructions to return two out of the three items I ordered.

25 May 2025
Unprompted review
DaisySilk.com logo

Reply from DaisySilk.com

Dear C. Lee,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the communication delays and return process issues.
Regarding the return of the two items from your order, we have already sent detailed return instructions to your registered email address. If you haven't received them, please check your spam folder as they may have been filtered there. Our after-sales team will provide full assistance throughout the return process.
We truly value your patience and have prioritized your case for urgent handling. If you have any further questions, please don't hesitate to contact our online customer service or email us at support@daisysilk.com.
Your feedback has been forwarded to our team - we genuinely appreciate you taking the time to share your valuable suggestions as they help us improve our after-sales service.
Thank you for your understanding and continued support.
Best Regard
Daisysilk Customer Service
www.daisysilk.com

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