Dale Saunders Ltd Reviews 236

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excelle... See more

Rated 5 out of 5 stars

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt w... See more

Rated 5 out of 5 stars

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class. Yesterday we had Jamie and his young apprentice David. One again... See more

Company replied

Rated 5 out of 5 stars

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet! Danny always reliable and goes extra mile to research and solve problems! Cheerful and prompt too! As all Dal... See more

Company details

  1. Gas installation service
  2. Carpenter
  3. Flooring contractor
  4. Painter
  5. Plumber

Written by the company

Dale Saunders Ltd has been established in the local area for over 15 years. All staff members have obtained the relevant qualifications for working on all plumbing, heating, electrical , gas and building products in your home. We have a workforce of 21 members that are able to assist with any needs you may have. Dale Saunders LTD have been selected by Worcester Bosch to be a part of their Worcester platinum Accredited Installer Scheme, this enables us to give our clients a higher amount of warranty on parts and labour compared to most plumbing and heating engineers. We undertake all aspects of Plumbing, Heating, Electrical, and Construction works, from emergency call outs 24 hours 7 days a week, new central heating systems, Kitchens, Bathrooms, and construction alterations to your property. From a Leaks to extensions Dale Saunders Ltd has got everything you need in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Bath out, walk in shower in

Had a bath removed and walk in shower installed in my small bathroom. Took 2 days and i am very pleased. J and H worked really hard. They were punctual, polite and answered any queries i had. Highly recommend them and the Dale Saunders company.

25 August 2021
Unprompted review
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Reply from Dale Saunders Ltd

Amazing, hope your enjoying the new walk in shower.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. My worst nightmare of a leaking toilet at the weekend! Leak found and an excellent repair carried out by a polite professional plumber. So pleased that I found this company, will definitely be using them again them.

8 August 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you Sally for your 'fantastic' review. We are so glad that you are happy with the repair that Aiden carried out and the service you received. We look forward to being of further assistance in the future when you move into your new property.

Rated 5 out of 5 stars

New bathroom and cloakroom installation: exceptional

We have just had both a new bathroom and cloakroom installation by Dale Saunders and the end results are exceptional. Real credit to Jamie and Harrison who completed the works, they are both a credit to the firm. They arrive on time, they work very hard and their attention to detail is fantastic. Dale offers a complete and very professional service and has a genuine 'make it happen' approach. We thoroughly recommend Dale Saunders

4 August 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for your lovely review. Jamie and Harrison are extremely hard working, they make an excellent team and take great pride in their work. We hope you enjoy your new cloakroom and bathroom for years to come. Thank you once again for your 5-star review and recommendation of our Company.

Rated 5 out of 5 stars

In the past few months I have used Dale Saunders to clear a blockage

In the past few months I have used Dale Saunders three times, twice with boiler issues and the third time for a blocked waste pipe in my flat. The boiler was dealt with professionally and quickly giving me further advice on Worcester Bosch deals for replacement of very expensive parts. The blocked pipe was cleared while I was away - I left my flat keys with them. When I came back there was no initial evidence that anything had been done. Even though the toilet had to be taken out for access to the soil pipe, there was no damage to the tiling or trunking and everything was cleaner than I had left it. The waste pipe now flows freely and the only thing I have to do is to replace the sealant! I cannot recommend them highly enough with their care and professionalism.

30 July 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service and also giving us 5 stars. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met. Thank you for your recommendation.

Rated 5 out of 5 stars

We used Dale Saunders for the first…

We used Dale Saunders for the first time on a bathroom upgrade. We had done some of the work ourselves and bought all the fittings ready to install.
Bobby carried out the job with professionalism and courtesy at all times. They arrived promptly and kept the place clean and tidy at each visit.
We had an issue with the hot water pump whilst he was there and wasted no time in calling out a colleague (Ben) in order to fix it.
Dax and the team are incredibly accomodating and most helpful. Nothing is too much trouble for these guys.
I have just used them again for an electrical issue.... Again, they were here within a matter of hours to sort the problem.
I would use this company again without a second thought. Highly recommended...

16 July 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service and also giving us 5 Stars. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

A fabulous enlarged en suite shower room

Dale Saunders has just enlarged our en suite shower room. Dale came up with a plan and suggested seeing Lisa at Sussex Plumbing Supplies for advice and provision of supplies. Jamie and Harrison introduced themselves and checked what was to be done the day before starting. They worked for 9 days from 08.00 until 5.00 with only a short break for lunch. On the first day, every floor that was to be walked on was covered in sticky plastic (by Tyler) and vacuumed at the end of every day. We were fortunate to have a garage for storage of supplies and a large drive for all the workbenches and equipment. Thankfully we had good weather! At the end of the day all equipment was stored so neatly.
Jamie kept us informed with progress and confirmed all was as we expected it to be.
We cannot praise Jamie and Harrison’s work ethic enough with a very high standard of workmanship. You are a credit to the company and yourselves.
Thanks also to the plasterer and electricians for their contribution and Lisa (SPS) for her excellent advice and suggestions.
All in all, an excellent outcome with a fabulous modern en suite which everyone involved should be proud of. Thoroughly recommend Dale Saunders.

14 July 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service and also giving us 5 Stars. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Professional and excellent value for money

Danny investigated our leaking shower and gave us sound advice on how to proceed. Jamie and Harrison arrived exactly two weeks later, removed the existing shower and within two days had put in a new shower and new aqua boarding, and sorted out the leak. They worked very hard, were very tidy and thorough. We're very pleased and highly recommend Dale Saunders Ltd. A great team from office staff to plumbers!

8 July 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service and also giving us 5 Stars. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Bathroom revamp…

We have just had our bathroom ripped out and a new one installed and we are thrilled with the end result. We are so pleased with Jay and Harrison who were professional, experienced, helpful and courteous with excellent workmanship from start to finish. Jay was great at keeping us updated every step of the way on their progress. I would thoroughly recommend Dale Saunders. Thank you

25 June 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Installed a shower

I was dreading having a shower put in as we had been let down before by someone and made the experience a nightmare . Ben and Danny from Dale Saunders were so very different . Very professional and polite , explained everything to us . The work was carried out by them both and I felt comfortable with them being in my home . I truly recommend them and the shower is fantastic !

19 June 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Used This company now 4 times all in…

Used This company now 4 times all in emergencies and just cannot fault them. Very helpful when you telephone and have always done their very best to send someone on the same day.
First Class service from everyone Thank you

18 June 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Dale Saunders delivers!

Preliminary visit by Ben, with quote following on quickly, confirmed company was best to have new combi boiler installed, together with water tanks/ piping etc removed.
Carl arrived promptly on both days and, together with an assistant, he worked efficiently and skilfully. Job completed in a day and a half. We now have lots more space in our loft and look forward to lower fuel bills.
Excellent manners and reliably hard working team doing the work and Ben paid a follow up visit to check we were completely satisfied.
We have used the company before and will use them again as we have complete confidence that Dale Saunders will do a very good job.

17 June 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

An excellent service

An excellent service was given for the number of small plumbing jobs we had. The company was prompt, very polite and respective of our property. We would certainly recommend them for any plumbing repairs.

14 June 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your 5 star review. We at Dale Saunders Ltd take great pride not only in our work, but also our customer service, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Heating System Replacement

From first contact to completion of the replacement of our entire heating system the experience could not have been bettered. The team of engineers arrived on time each day and carried out the removal of the original system, and its replacement in a competent, highly professional and friendly manner completing in a shorter time than originally quoted. Altogether an excellent experience

25 May 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your 5 star review. We at Dale Saunders Ltd take great pride not only in our work, but also our customer service, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Very professional and friendly service…

Very professional and friendly service with reasonable pricing.

24 May 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Delighted with our new kitchen

Delighted with our new kitchen from Dale Saunders - well organised installation of a Howdens kitchen which included replacing walls and lighting and improving the old plumbing. Quick response to any queries we had and kept us well informed of developments. Very pleased and would recommend their services.

22 May 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Danny replaced our seized up stopcock…

Danny replaced our seized up stopcock and fixed leaking valve on outside water tap. The stopcock was embedded in wall behind kitchen wall cabinet so not an easy job, difficult to access. Danny was absolutely brilliant! No fuss, straight at it, job done. Smart new lever tap in place. We are well pleased. We will certainly call on Danny again if any other plumbing job comes up. A really expert plumber and an all-round nice guy.

12 May 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

I was delighted with the work carried…

I was delighted with the work carried out from the Office manager who was so helpful to the plumber Sean who worked hard to make sure he stayed in touch on the phone and that he did a good job and left the kitchen and bathroom so clean and tidy. I got the job done I had hoped for and would certainly use this firm again.

11 May 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your 5 star review. We at Dale Saunders Ltd take great pride not only in our work, but also our customer service, and we appreciate your positive feedback.

Rated 5 out of 5 stars

I had a boiler installed by Reece

I had a boiler installed by Reece. He worked tirelessy and was so professional. Dale Saunders was recommeded to me and this is the second time using them. I would highly recommend them for their customer service too.

27 April 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your 5 star review. We at Dale Saunders Ltd take great pride not only in our work, but also our customer service, and we appreciate your positive feedback.

Rated 5 out of 5 stars

New Kitchen

Without doubt we made the best decision ever to choose Dale Saunders Ltd to undertake the installation of a new kitchen. It involved removing walls, blocking up a door to outside, rewire, new flooring and a full complete kitchen. Highly regard Dale Saunders Ltd and would not hesitate in advising everyone to use them.

26 April 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you very much for taking the time to review our service. Your input, and the feedback from all our customers, is vitally important to us and we always want their expectations to be met.

Rated 5 out of 5 stars

Recent upgrade to shower was completed…

Recent upgrade to shower was completed to the highest standard, thank you to Jamie for his professionalism & hard work together with Tyler.
The site was left immaculate, very happy!

21 April 2021
Unprompted review
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Reply from Dale Saunders Ltd

Thank you for your 5 star review. We at Dale Saunders Ltd take great pride not only in our work, but also our customer service, and we appreciate your positive feedback.

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