Dan.com Reviews 6,455

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 4 out of 5 stars

I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency empathy, strength that transforms fr... See more

Rated 4 out of 5 stars

I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfort... See more

Company replied

Rated 5 out of 5 stars

team and overall a pretty seamless process. A few things that could be better: 1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the ai... See more

Rated 5 out of 5 stars

Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com: 1. Payment on time 2. High quality traffic 3. Integrated w... See more

Company replied

Company details

  1. Online marketplace
  2. Media company

Written by the company

Introducing a new chapter in domains. Dan.com is a domain marketplace that connects buyers & sellers of unused domains.

Introducing a new chapter in domains

Written by the company

Buy and sell domain names easily and securely
At Dan.com we realise that domain name purchases and sales aren't easy. That's why we actively keep looking for new ways to improve the user experience at Dan.com to make domain acquisitions and sales as frictionless as possible.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 3 out of 5 stars

Good Product

20 February 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Bharatpillows,

Thank you for your feedback and thank you for being a customer. We look forward to helping out again in the future.

My many thanks,
-JM

Rated 5 out of 5 stars

Good and well

18 February 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Arpanpaul,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Rated 1 out of 5 stars

there is spam going out of an subdomain…

there is spam going out of an subdomain no-tupleting.live.site that they have registered. this is spammer mafia.

17 February 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Stefan,

Thank you for your feedback and I am sorry to hear of the frustrations you are encountering. I have provided a link below for reporting abuse;

https://supportcenter.godaddy.com/AbuseReport

My thanks,
JM

Rated 1 out of 5 stars

Still waiting for payment 3 weeks later!

I sold a domain through Dan over 3 weeks ago but still haven't received payment for it. They have repeatedly told me that they are 'chasing the bank' for an explanation as the payment was made to an account that no longer exists and thus should have bounced back. They appear to have no intention of reimbursing me whilst passing the blame back on to their bank and telling me to wait and wait...! I have lost all faith in them as a marketplace and feel terribly betrayed and let down as a customer. In fact I feel as if I have been robbed!

22 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Tim,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 1 out of 5 stars

Absolute rip off exchange

Absolute rip off exchange. Do not recommend at all.

2 February 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Michael,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 4 out of 5 stars

Good follow up

I was disappointed by the service initially, but after complaining, I was handled much better.
Thank you Elpida for the assistance

22 December 2023
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Jason,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 5 out of 5 stars

Important information

What is trust pilot?

24 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Hillary,

Trustpilot is a way for you to give companies feedback about your experience with them. This information helps us to align with our customers needs.

My thanks,
JM

Rated 5 out of 5 stars

excellent

excellent
its easy to use

24 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Chite ,

We are glad to hear that you have had such great success from us and we look forward to helping again in the future

My many thanks,
-JM

Rated 1 out of 5 stars

Dan.com is a Scam

Dan.com is a Scam. We paid 2-3x to acquire the same domains with Dan.com over more than 28 accounts.
3 authorization links we were sent from Dan.com were bad. Customer support was uncoordinated, unhelpful, whom ultimately transferred 2 of our domains to a Dyna Account we don't have access to. 2 other domains, Dan.com sold them in the Market and were lost.
Authorization codes were often invalid, but Dan.com still charged $100 for re-sending the authorization codes.

20 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello William,

Thank you for your feedback. The $100 fee is related to when a buyer is not responding to any of our messages. This would be 45 days late and after a high volume of reminders. In that event a late fee of $100 is charged. We appreciate you sharing your experience with us and helping us to understand how we can better meet our customers needs.

My thanks,
JM

Rated 1 out of 5 stars

its telling me to buy an 1789 dollar…

its telling me to buy an 1789 dollar thing or something so this is a scam

20 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello GD Muzy,

Thank you for your feedback and for the opportunity to clarify we are a legitimate Domain Registrar Aftermarket with millions of customers. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 5 out of 5 stars

Great service

Great service, very reliable.

14 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Eric ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Rated 1 out of 5 stars

absolute scam

Godaddy/Dan.com is an absolute scam and has been for years. I registered aaronwolf.com through godaddy years ago. They "repoed" the domain claiming I had not updated my contact info but they had no problems contacting me offering to sell me the domain I still owned for premium pricing. Absolute trash company go elsewhere there's plenty of other options.

4 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Aaron,

Thank you for your feedback.Per ICANN's Domain Name Registrant Contact Information and ICANN’s WHOIS Data Reminder Policy (WDRP):

"In addition, you are required to correct and update your information promptly if there are any changes to it during the registration period. If you give wrong information on purpose, or do not update your information promptly when there is a change, your domain name registration may also be suspended or cancelled. This could also happen if you do not respond to inquiries from your registrar if they contact you about the accuracy of your contact information during the term of the registration period." I hope this information helps and we appreciate you sharing your experience with us.

My thanks,
JM

Rated 1 out of 5 stars

I have bought a domain for nearly $25k…

I have bought a domain for nearly $25k USD 8 days ago and it was communicated clearly before the transaction that the seller values speed in payment and speed in transaction and that the transactions are usually fulfilled within 24hrs. Upon this information I paid within an hour of purchase and lined up press coverage and media coverage to the new website. Now, 8 days later I haven't received the domain yet which has caused huge disruption to my business but the worst thing is, that every time I call dan.com I receive conflicting information. Sometimes they tell me the seller has transferred the website and fulfilled his part and that it's now a matter of hours and when I call next time, a different person on the phone tells me the seller hasn't transferred the website to dan.com yet. It's a complete mess and everybody in the company just seems to make things up. Please help with this. The broker who was super responsive up until payment was made, has been ignoring my emails ever since.

4 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Sam,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 1 out of 5 stars

Really sorry 🙏,

Really sorry 🙏,

10 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Daggumati ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Rated 5 out of 5 stars

He is the best player in the world!

6 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Lucimar ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Rated 5 out of 5 stars

best in the game

good customer service, very satisfied. best in the game

2 January 2024
Unprompted review
Dan.com logo

Reply from Dan.com

Hello originem studium,

Thank you for your feedback and thank you for being a Dan.com customer. We look forward to helping out again in the future.

My many thanks,
-JM

Rated 5 out of 5 stars

BUY TRUSTPILOT REVIEWS

Very helpful, very communicative, and delivered a first class repair

24 December 2023
Unprompted review
Dan.com logo

Reply from Dan.com

Hello Olivia ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future!

With much appreciation,
-JM

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