DarkinCloset Reviews 630

I bought the Punk Rave Grey Gothic Fashion Untrimmed faux fur jacket and I love it! Really soft, fashionable and warm. I’ve received multiple compliments on this jacket. Shipping was very quick as well!

Excellent experience, my Gothic dress is amazing, the quality, correct size, I didn't have any issues with the shipment. I definitely would recommend it

Good quality, fast shipping and an absolutely beautiful piece. the dress was my little dream for over two years and I’m even more happy with it because of how pleasant and easy using this site is!

Darkincloset are one of my favourite places to shop for Gothic clothing. They have the best selection I’ve seen anywhere, and way before others are even stocking them. Their customer service has always been excellent, they get back to you in very good time, and have never failed to solve any issues that I’ve had. Recently I had accidentally ordered the wrong size, and when I contacted them about it, they were fast to respond, and fixed it immediately. Highly recommended.

The store has a beautiful and wide array of alternative clothing from multiple brands, some of which I was already familiar with and so knew that they were of good quality.
My order was processed and shipped very quickly, everything went smoothly with the world wide shipping, I was given a link to track the package. The clothing that arrived was just as listed and described on the site, neatly packaged and great to wear!
Customer support was also exceedingly friendly and reached out to ask if everything went well with the World Wide shipping!

I really love the the choices they have for dark clothing, everything was great, and the support team really takes time and care of you and your package 🫶🏻

Echoing the other 1 star reviews. DO NOT PURCHASE from this shop. I ordered 2 items that were too big, even though I went by the size chart provided. It has been 3 days and I am still trying to get a refund. The website says you need to have the tags attached in order to receive a refund and the first thing they did was ask me to spend my own money to take the dresses to a tailor and have the plastic tags removed. Then they sprung it on me that I would need to pay to ship the dresses back to China and also pay associated taxes and fees for the parcel being imported to China. They offered to send me a discount code to repurchase the dresses in a smaller size because they don't recommend you make returns due to the price involved and it would be better if I tried to sell them on my own. I declined the coupon. I don't imagine I will get anything back from them but will keep pestering them over email. I am also going to open a case with Paypal, though I don't have much hope there either. Save your money. I also noticed another customer was told to take down a bad review. Wonder if I will get the same message.

The faux fur jacket I ordered from Devil Fashion is absolutely stunning! I feel like a true gothic princess in it. Thank you, Dark in Closet, for the smooth delivery and beautiful clothing. I’ll definitely order more <3

I ordered a dress for my prom and i'm so glad that I did! The dress for this low price is so beatiful and good quality. It took like 2 weeks to come to Czech republic, which is a little longer than I expected, since it said that it should took only a week, but I'm still very satisfied!

Nice and easy to use web shop, quick delivery and items nicely packed.

I saw this wonderful goth dress on TikTok and I immediately had to have it. I wanted it for months and finally I put the order in, their website was very helpful and instructive, the delivery process went smooth, and of course the product itself was indescribably breathtaking. Totally in love ❤️ 😍

Beware. If you need to return the item that you bought on DarkinCloset website, they will give you a hard time. After countless emails back and forth they finally gave us the shipping address to ship the item back. Not only that we have to ship the item back to China and pay for the international shipping fee, which is $35 from the US for just a skirt, they also asked us to lie about the value of the item so that nobody has to pay the custom tax. Then once they received our item they won’t give us a full refund because they said their shipping fee was $24 instead of the $9.99 shipping fee that they already charged us. So they will deduct additional shipping fee out of the price that we paid for the item. Steer clear of this company! Plenty of other companies provide the same quality item that includes free shipping and return!

Very good quality product and friendly and helpful customer service; even though the skirt I ordered was initially out of stock, they emailed me shortly after I placed my order asking if I wanted a different size now or the one I ordered at a slightly later date; I chose the latter option and it arrived much sooner than expected; also the delivery tracking works well.

I love the dress that I got, it’s beautiful and it fits perfectly!!!
All their clothes are always good quality!

Clothes fit great and were super good quality!! Shipping was also relatively quick!

I am really upset with this company! I advise everyone NOT to buy from them, I had ordered a rather expensive jacket, but they didn't have my size. But they would not return my money. They kept offering me "deals" on other items or store credit. I didn't want another item or store credit. Then they said they would refund it in 5 -7 business days. Didn't do that, either, and then never heard from them. I had to open a dispute with Paypal to finally get my money back. It took over a month! I do NOT recommend anyone purchase anything from this company!

This is the second time that i am buying from this brand, and for the second time i am amazed by the quality. It is just simply stunning. The detail, the work. Absolutely satisfied. Will order again for sure.

The dress i ordered was STUNNING! Im 7 months pregnant and never thought I’d find a dress that would make me feel so good. The customer service was super attentive, and I got my package in maybe 4 days. Faster than Amazon. I also got a coupon code for an item that wasn’t in stock so I can pick out a new one. Overall very happy with my experience. I would recommend this store and I will buy from them again!

I recently purchased the Pentagramme Black Gothic Palace Style Long Jacket from Darkincloset, and I am absolutely thrilled with both the product and my shopping experience! The jacket itself is a perfect mix of elegance and gothic style, with high-quality fabric and exquisite detailing. It’s comfortable, drapes beautifully, and the pentagram accents add an extra touch of uniqueness that I love. It’s perfect for dressing up for events or just adding some dark sophistication to my daily wardrobe. I’ve received countless compliments already!

As for Darkincloset, I couldn’t be happier with their service. The website was easy to navigate, and I had no issues finding what I wanted. The checkout process was smooth, and I appreciated the clear communication throughout. My jacket arrived sooner than expected, and the packaging was excellent, ensuring the jacket arrived in perfect condition.

Overall, my experience was fantastic, and I would highly recommend Darkincloset to anyone looking for high-quality gothic fashion. I'll definitely be shopping here again!

Ordered a dress for a dance and it came before the expected delivery date, super good quality im very happy!^__^