Darnell IT Solutions Reviews 42

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had a new computer system installed on Friday and the service we had from David was fantastic he set up the scanner and printer nothing was to much trouble he was a pleasure to deal with from start... See more

Rated 5 out of 5 stars

We have been using Darnell ITS for over 15 years for out Estate and Letting Agency, the provide all of our IT needs as well as our telephone system. They are friendly and always quick to respond wh... See more

Rated 5 out of 5 stars

Darnell IT have provided all of our IT services for over four years now. Nothing is ever any trouble and is always dealt with immediately so we aren't left without services. They are friendly, super k... See more

Company details

  1. IT support and services

Written by the company

Darnell IT Solutions is an experienced and reliable IT consulting company that has been serving businesses in Lancashire for over 25 years. We specialise in helping our clients set up and optimise their IT infrastructures to enhance their productivity and efficiency.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

We had a new computer system installed…

We had a new computer system installed on Friday and the service we had from David was fantastic he set up the scanner and printer nothing was to much trouble he was a pleasure to deal with from start to finish. In the future we would highly recommend him .

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't open important document

I had an issue not being able to open an important document due to my system having updated the file saving setting. Dave was very quick to respond, extremely knowledgeable and efficient as always.
Thank you very much for your excellent service as always

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, as always. Would highly recommend Darnell IT Solutions. Friendly, approachable and extremely helpful. Loving my new PC!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

New VOIP system that met our needs.

Our old system was outdated and not fit for purpose anymore, Darnell ITS provided a solution that was reasonably priced that met our needs.

The process from selecting the handsets to installation was slick with minimal input from ourselves and the phones came pre set up for the majority of things which meant minimal disruption on the actual date of installation.

The web portal and mobile app were set up on the day of installation, which means we can access the system whilst working remotely.

The system is simple to use and a demonstration of the main functions was provided at the time of installation with an open invitation to follow up the demonstration after we had become more familiar with the system.

The auto attendant and opening hours was set up by Darnell ITS again quickly and tested out of hours with an initial issue with a time setting resolved later that evening (out of hours).

We have had no issues since but have full confidence that any issues that may arise will be resolved quickly by the team at Darnell ITS.

29 August 2023
Unprompted review

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