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Rated 5 out of 5 stars

Najib is an integral part to what made working at Pfida great. He is responsive, detailed, helpful and above all just an amazing guy. He has never failed to step up, offer support and made everyon... See more

Rated 5 out of 5 stars

Najib is one of the most capable and down to earth people I've ever met. He has a great can do attitude and won't let negative people weigh him down or impact his integrity. Najib always carries himse... See more

Rated 5 out of 5 stars

I know I should start with Najib’s skills in a work capacity (I’ll get to that) but the one thing that shines the brightest about Najib is his pureness; such a genuinely kind hearted man who is fr... See more

Rated 5 out of 5 stars

I had the pleasure of working with Najib during his time as our IT support technician, and I can honestly say he was an invaluable part of the team. Always professional, responsive, and incredibly... See more

Company details

  1. IT support and services

Written by the company

Providing IT Services to individuals and organisations


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

A true master of his craft

I know I should start with Najib’s skills in a work capacity (I’ll get to that) but the one thing that shines the brightest about Najib is his pureness; such a genuinely kind hearted man who is friendly, caring, funny, and endearing soul. I’ve loved working with Najib the past couple of years, an honorary extension of our Marketing team (by seating default) but welcomed with open arms!

Personal attributes aside (as I could go on for some time), Najib has been a life saver of deleted files, my go-to Mac genius, and all things IT related. There isn’t an issue Najib can’t fix, all with a smile on his face and such a humbling pleasant manner. He was the engine of Pfida, making sure everything ran smoothly, everyone was geared up to do their day-day, and instrumental in our rebrand switch over (what a challenge!)

His knowledge of IT, tech, software, information security is nothing short of amazing - a true master of his craft. An outstanding IT professional, faultless employee, and an effortlessly kind, grounded guy - a real gem.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Najib has been a great person to work…

Najib has been a great person to work with over the last few years. His professionalism, authenticity and work ethic make him stand out as an invaluable member of staff and an asset to the team.

Najib took the responsibility of manager and IT department singlehandedly and he performed consistently to ensure the company was able to function smoothly. I could always rely on him for support, no matter how small my query. Najib really made people feel heard and valued.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Najib has been amazing to work with

Najib has been amazing to work with, he’s always so kind and helpful and is happy to help with any queries no matter how silly it is. He always makes time and ensures the problem is resolved as soon as possible.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

You can't ask for a more friendly, honest and proactive person than Najib. An absolute delight to work with.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Working with Najib has been an absolute…

Working with Najib has been an absolute pleasure. Very experienced, knowledgeable but also approachable, kind and very patient. He is always there to fix and support with any technical issues promptly and effectively! Highly recommend!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Najib is an IT whizz!

Najib is an asset and talent to any company and department! My experience working with Najib for over 2 years, he has always been very kind, approachable and knows how to get the job done! Any IT problem I have had, from hardware to software, he has a positive can do attitude which allows us all to have complete trust and confidence in his abilities.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I’ve had the pleasure of working with Najib for over a year, and I couldn’t be more impressed with him. He’s always quick to diagnose and resolve the issues I have, all while maintaining clear communication and a calm, professional and friendly attitude. Najib goes above and beyond to ensure everything is always running smoothly, and even follows up afterward to make sure I’m satisfied. I can’t recommend him enough.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Najib

Najib is an integral part to what made working at Pfida great. He is responsive, detailed, helpful and above all just an amazing guy.

He has never failed to step up, offer support and made everyone feel welcome. It is an absolute privilege to have worked with Najib and I would highly recommend him to any employer out there. His IT excellence is unmatched.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

A true professional and a pleasure to work with.

I had the pleasure of working with Najib during his time as our IT support technician, and I can honestly say he was an invaluable part of the team. Always professional, responsive, and incredibly helpful, he consistently went above and beyond to ensure any issue I had was resolved quickly and thoroughly.

He not only fixed problems efficiently but also took the time to follow up afterwards to make sure everything was running smoothly.

I’d highly recommend him to anyone looking for dependable, knowledgeable, and friendly IT support. He’s a true professional and a pleasure to work with.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Najib's services

It's been a pleasure working with Najib Otaifa for over two years now, and I can confidently say he's an extremely reliable and knowledgeable IT professional. Whether it's troubleshooting technical issues, setting up secure systems, or offering tech advice, Najib consistently delivers top-notch service.

His response time is always quick, and he goes above and beyond to make sure everything runs smoothly. It’s rare to find someone who combines technical expertise with such a calm, professional and supportive approach.

Highly recommend Najib's services!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding IT Technician! 🚀

Najib is a lifesaver—swiftly resolving technical bugs, software/hardware repairs/upgrades, and software issues like a pro. His advice is gold, and his ticket resolutions are lightning-fast. Always instantly helpful, yet follows proper protocols!! A true blessing to have you! ⭐️

30 April 2025
Unprompted review
Rated 5 out of 5 stars

One of the best people I've ever worked with!

Najib is one of the most capable and down to earth people I've ever met. He has a great can do attitude and won't let negative people weigh him down or impact his integrity. Najib always carries himself with such grace and is extremely capable at his job and will get on with whatever job he is given and to a high standard. He's fully reliable and can be entrusted with anything. I would highly recommend working with Najib without any reservations!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, efficient, grounded and generally brilliant

Working with Najib has honestly been such a breath of fresh air. He’s incredibly proactive, solutions-focused, and just on it; nothing ever feels like a problem because he finds a way to make things work. From complex IT challenges to everyday support needs, he calmly handles it all. He efficiently manages the network infrastructure of the entire business, supports and maintains every system, and keeps everything running smoothly behind the scenes.

Najib is one of the kindest, most down-to-earth people I’ve had the opportunity to work with. He brings a real human touch to everything, making collaboration smooth, supportive and enjoyable. His can-do attitude, patience, and professionalism makes him a star to work with. Any team would be lucky to have him.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Supremely knowledge and utter professional

Excellent knowledge, personable, responsive and an absolute pleasure to work with. Very professional and methodical in his approach. Would highly recommend Najib not just an utter God send on the IT side/infrastructure, but as a human being and colleague also. In my opinion, any company would be blessed to have Najib being part of its company and its culture.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Najib is the best IT guy ever!

Najib, you’re absolutely phenomenal at what you do! Your IT expertise is topnotch, and you have this knack for making even the trickiest tech issues feel manageable. You’re always approachable, patient, and quick to respond, which makes working with you a genuine pleasure. Thanks for consistently going the extra mile to keep my laptop and excel running smoothly, you’re truly our go to IT superstar! It is such a great honour working alongside you for the past 2 years. Thank you for everything!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Najib is an IT guru

Najib is an IT guru! I have used his services in a number of occasions, and every time he resolves the problems quickly and efficiently! He has sorted out software issues for me; helped with my PC's unstable network connection; swapped the hardware from one laptop to another! He is my saviour :)

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Najib has been so helpful with ICT…

Najib has been so helpful with ICT issues, he is patient and takes his time to explain how things work and has resolves any problems quickly and efficiently. I would highly recommend Najib, he would be a great asset in any company!

17 July 2022
Unprompted review

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