The original gun was "lost in post"... they responded by sending a replacement... The shotgun itself is well made & a fun item to shoot...
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Items were delivered at the time and date promised. Both items exceeded expectations of what was expected. One downside, however, was the lack of assembly instructions. The instructions provided s... See more
Every single gun these guys sell is by a different company, so every single one has a completely different spectrum of how well made it is, how it functions. The Pump, the sawn-off shotguns and Lee... See more
Bought twice from these guys after visiting at Anime con in Manchester, cracking quality even in the hands of my austistic 12 year old Super fast delivery, well packaged Would definitely buy ag... See more
Company details
Written by the company
Dart Armoury is the world's largest retailer for authentic toy guns, fidget guns and prop weapons. Founded in 2021, we now operate globally to serve customers across Europe, North America and Oceania with fast and secure delivery. Our products stand-out for their realism and fun-factor. Using our tested 'recoil-shock' mechanism, we simulate real firearms with great accuracy, whilst keeping things safe by using bright colours and 'foam darts' only. You can find our pop-up shops across the UK, USA and EU at ComicCons year-round to come try our products in person.
After-Sales Support
Written by the company
- We'll help you with your guns!
- We have a long-standing commitment to support all customers with the products and help them in understanding their use and upgrades. We are the undisputed leader in toy guns and are experts in these products.
Contact info
United Kingdom
- info@dartarmoury.com
- dartarmoury.com
3.7
Average
591 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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The gun is good but the box was so beat…
The gun is good but the box was so beat up that one of the casings was broken
25 May 2026
Reply from Dart Armoury
Hey Mike - please reach out to us at info@dartarmoury.com to get some free replacements!
Good customer service
Quick delivery but order turned up with slight damage.
Customer service was amazing though and it was sorted straight away.
16 May 2026
It wasn't what I expected
17 May 2026
Reply from Dart Armoury
Hi Charlie, could you please reach out to confirm the issue with your item? I can see you ordered an ammo pack for a gun, but please do let us know if these weren’t correct! Thank you ☺️
Was sent the wrong gun style
Was sent the wrong gun style. One cartridge was broken. Could not find a way to return for a refund.
16 May 2026
Reply from Dart Armoury
Hi Nancy, you can email us at info@dartarmoury.com to have this swapped!
Is was ok thank you
16 May 2026
The only thing is that I wish the darts…
The only thing is that I wish the darts shot more accurately
13 May 2026
I still haven’t gotten my gun
I still haven’t gotten my gun. It has been over a month since I ordered it. Every time I email they assure me it will be here any day but still I wait.
13 May 2026
Reply from Dart Armoury
Hi Richard, we are very sorry for the delay on this parcel. Fortunately, we can see it’s since been delivered and we hope your son enjoys it! Please reach out if you haven’t yet received your shipping credit refund.
Arrived promptly and undamaged.
16 May 2026
1 out of 5 stars
1 out of 5 stars
Honestly, I would rather give this product 0 stars or even negative stars if that were possible. This product is complete garbage and an absolute disappointment for the price. I paid nearly €300 for it and regret the purchase massively. In hindsight, it would have been more useful to just burn the money.
Unfortunately, I realized how bad it really was too late and had already missed the return window according to their return policy. Now I’m stuck with this expensive mistake and can’t even send it back.
The quality, workmanship, and overall performance are nowhere near worth the price. Definitely not recommended — never again.
31 May 2026
Unprompted review
Reply from Dart Armoury
Hi Gabriel, we're sorry that you weren't satisfied with your product. I have reviewed your order details and don't think this review is particularly fair for the below reasons;
- You ordered a product that specifically mentions it must be assembled yourself, and to contact us if you need help with it.
- Your first email to us was nearly 5 weeks after you received the item, asking to return it because you struggled with the assembly.
- We advised you that the return was not possible as it was outside our returns period and you had used the item, but offered to help you to assemble the item.
- You have not responded to our offer of support and have instead written this review.
We always try to go the extra mile for our customers but unfortunately as you haven't responded to our offer of help, there's not much we can do for you! Please feel free to respond to our emails and we'll help you out.
customer service
i think it would be nice for some better customer service cuz one of my revolvers came with a broken shell wich you cant put the dart in but the product is ok
16 March 2026
Reply from Dart Armoury
Hey Franklin, sorry for the issue here. Have sent you a replacement set!
Reply from Dart Armoury
Hey Liam! Reach out to us with your order details and we'll check this out for you.
The product is droppshipped
The product is droppshipped and the return process is horror and I am currently getting ghosted. They deny me my right of return.
The product is fine but you can get the exact same one from Ali express for less than half of the Dart Armoury price
14 May 2026
Reply from Dart Armoury
Hi Kunde, we apologise if you didn't like your product. I can see we provided you with a returns address - please send us proof of postage or the refund! Whilst a few counterfeits of our products exist, we always encourage customers to shop with us to buy the original, high quality guns.
Still waiting for the remainder of the…
Still waiting for the remainder of the order. The emails regarding the status of the order are confusing in that they indicate one item was "removed".
14 May 2026
Reply from Dart Armoury
Hi Donald, could you please confirm your order issue to our team? Will investigate this for you!
great customer service
14 May 2026
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