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Dart Armoury Reviews 591

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TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 563 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the excellent customer service, highlighting quick responses and effective problem resolution. Reviewers often find the products to be of good quality, well-made, and fun to use, with some items exceeding expectations. The delivery service is frequently praised for its speed and efficient tracking, with many receiving their orders faster than anticipated, even for international shipments. However, some people were dissatisfied with product quality, reporting issues like items breaking quickly, unexpected firing, or jamming. There are also concerns about delivery times, with some experiencing long waits, missing packages, or incorrect items in their orders. Additionally, some customers noted discrepancies between advertised product features and what they received, such as plastic barrels instead of metal, or non-matching accessories.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and functionality, with many expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting very fast delivery... See more

Order

People report ambiguous experiences with order, with some customers praising quick delivery and timely... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting great care, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The original gun was "lost in post"... they responded by sending a replacement... The shotgun itself is well made & a fun item to shoot...

Rated 4 out of 5 stars

Items were delivered at the time and date promised. Both items exceeded expectations of what was expected. One downside, however, was the lack of assembly instructions. The instructions provided s... See more

Rated 3 out of 5 stars

Every single gun these guys sell is by a different company, so every single one has a completely different spectrum of how well made it is, how it functions. The Pump, the sawn-off shotguns and Lee... See more

Rated 5 out of 5 stars

Bought twice from these guys after visiting at Anime con in Manchester, cracking quality even in the hands of my austistic 12 year old Super fast delivery, well packaged Would definitely buy ag... See more

Company details

Written by the company

Dart Armoury is the world's largest retailer for authentic toy guns, fidget guns and prop weapons. Founded in 2021, we now operate globally to serve customers across Europe, North America and Oceania with fast and secure delivery. Our products stand-out for their realism and fun-factor. Using our tested 'recoil-shock' mechanism, we simulate real firearms with great accuracy, whilst keeping things safe by using bright colours and 'foam darts' only. You can find our pop-up shops across the UK, USA and EU at ComicCons year-round to come try our products in person.

After-Sales Support

Written by the company

We'll help you with your guns!
We have a long-standing commitment to support all customers with the products and help them in understanding their use and upgrades. We are the undisputed leader in toy guns and are experts in these products.

Contact info

3.7

Average

TrustScore 3.5 out of 5

591 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great fun loading the guns

We bought 2 guns (pistol and revolver) at anime con Cardiff 2 months ago and they haven’t been put down once. Having the shells pop out and being able to reload the gun is what my son loves most I think. When he has friends over they only want to play with these guns, forgetting the arsenal of other weapons he has. He’s already written a list of what he needs for his birthday

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

The quality of the toy was incredible.
It worked perfectly and everything was in Perfect condition.
The delivery came quickly and was neatly packaged when it arrived.
I would definitely recommend This product.

9 May 2026
Rated 5 out of 5 stars

Dart Armoury makes high quality real life feeling replicas

Dart Armoury makes high quality real life replica looking guns that are dart blasters. They operate almost identical to real guns. I ordered multiple different variations from them. When I had a stuck package from UPS for over two weeks with it sitting in a warehouse, I emailed Dart Armoury frustrated with UPS...later that same day UPS finally shipped my package. Overall excellent customer service and quality made replica toys!

29 April 2026
Rated 4 out of 5 stars

Well

Well, I didn't think I was gonna get the gun cause it wasn't shipping? But then I sent you guys an email gave you evidence that I didn't show up and you guys send the new one for free. Ty

28 April 2026

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