While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and are offered at competitive prices. Many people highlight the efficient order processing, quick delivery, and excellent packaging, ensuring products arrive in perfect condition. However, some customers reported issues with damaged items upon arrival, despite clear fragile labeling. A few others mentioned not receiving their complete order or experiencing delays with certain delivery services. There were also occasional comments about products not entirely matching their online descriptions or expectations regarding size and appearance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products,... See more

Order

Users describe positive interactions with their orders. Many customers found the ordering process easy and... See more

Price

Customers generally express satisfaction with the pricing, often finding great value and competitive rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken.... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more


Company details

  1. #115 of 231 best companies in Homewares Shop
  2. #91 of 205 best companies in Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wall tile

Fragile item delivered safely due to excellent packaging. Lovely wall tile exactly as described online. Very pleased with the purchase.

29 January 2025
Rated 5 out of 5 stars

Great price

Great price, great product and great care taken as well wrapped to ensure the product was delivered safely

28 January 2025
Rated 5 out of 5 stars

Arrived well packed ( my arthritic…

Arrived well packed ( my arthritic hands did open everything). Just what l wanted the wall planters match my existing ones. The reed diffuser looks good as it is part of a birthday present for my daughter. Overall a great company and will order again from them.

29 January 2025
Rated 5 out of 5 stars

Excellent Customer Service!

Despite the first item arriving damaged in transit (it was well packaged and Fragile clearly labelled) Darthome dealt with the situation quickly and efficiently and the refund was back in my account next day. I ordered again and the beautiful ornament arrived safely within 48 hours. Excellent service from start to finish. Thank you … why can’t all companies be like this

28 January 2025
Rated 1 out of 5 stars

Chopping boards ordered - poor quality

Chopping boards ordered. one was really poor quality. it had a pretty big knot in it right in the middle with a hole about the size of a penny, which had been filled with wood filler I’m ok with knots in wood,…i get it…but this is a chopping board not a wardrobe, and using filler is just not right. it won’t last

i contacted customer support and they argued it was fine. said i could return but no offer of a free return

This shouldn’t have passed quality control

won’t buy from these again.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered some storage tins, they emailed me to let me know one of the set was damaged and they would send the rest and then send an undamaged one later, which they did. Excellent customer service! And the tins are lovely.

27 December 2024
Rated 5 out of 5 stars

Another great set of purchases from…

Another great set of purchases from Darthome unique different quirky gifts for my family for birthdays upcoming packaged perfect on time as promised and I will continue to look each week as different stock pop up regularly giving great ideas thank you, Steve.

27 December 2024
Rated 5 out of 5 stars

Lovely wine rack

Ordered a lovely wine rack on 22 Dec and it arrived on 24 Dec. Well packaged and good communication.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have bought many items from this site and have always been pleased with them. I received one faulty item and the customer service was fantastic, sending a replacement straight away. Thank you.

20 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look