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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and are offered at competitive prices. Many people highlight the efficient order processing, quick delivery, and excellent packaging, ensuring products arrive in perfect condition. However, some customers reported issues with damaged items upon arrival, despite clear fragile labeling. A few others mentioned not receiving their complete order or experiencing delays with certain delivery services. There were also occasional comments about products not entirely matching their online descriptions or expectations regarding size and appearance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products,... See more

Order

Users describe positive interactions with their orders. Many customers found the ordering process easy and... See more

Price

Customers generally express satisfaction with the pricing, often finding great value and competitive rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken.... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more


Company details

  1. #116 of 231 best companies in Homewares Shop
  2. #91 of 206 best companies in Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glass sweet jars

First time using this company excellent service items packed well and a speedy delivery. First class.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

First time using this shop

First time using this shop. Very good service from start. Delivery was prompt but post office delivered wrong parcel days before xmas. This was corrected fast and we received our correct parcel. Sign of good co when they address problems promptly. 👏👏👏☺️

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Hare ornament

Item ordered as a Xmas gift.
Item as viewed, good quality at a reasonable price.
Would recommend this company

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Love our items & arrived next day!

Ordered some mugs & a butter dish just before Christmas and they arrived the next working day. The items are amazing we are thrilled with them & so was the service. Will be ordering again☺️

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Led candles

I ordered some red led candles for my lanterns. Very pleased with my purchase. Well packaged and arrived on time. Will definately use darthome again

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Ordered just before Christmas and contacted customer services as I was wanted it for a Christmas present. Quick and kind response from Wendy. It arrived exactly on time, well wrapped and great item. I’d recommend Darthome.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

A delighted customer

easy to use website, swift simple click ordering process, super fast delivery, exceptional packaging = my goods arrived in perfect condition. Delighted customer!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order (it was damaged in transit), and customer service was excellent- they responded immediately and sorted it to my satisfaction straight away.

27 December 2024
Unprompted review
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Darthome via their site darthome.co.uk and was quite pleased overall. The wicker basket I ordered was of excellent quality and very durable. I did encounter a bit of inconsistency with the jars, as the colors varied noticeably, which was a bit disappointing. However, the customer service was fantastic. When I had to return a lamp that wasn't suitable for my needs, the process was smooth, and the refund was immediate. I also received beautiful autumn stacking mugs that arrived swiftly and in perfect condition. The overall experience was topped off by fast delivery. I'll definitely consider shopping with them again.

11 November 2024
Unprompted review

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