Database Mart Reviews 255

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and stability, often highlighting the excellent performance of the servers. Many people appreciate the competitive and affordable pricing, finding it offers great value for money. The customer service is frequently described as top-notch, with users commending the quick, helpful, and professional responses from the support team. However, some customers reported issues with inconsistent replies from the support team and occasional slowness in services. A few reviewers also mentioned concerns regarding the refund policy and experienced significant downtime, which led to service disruptions and dissatisfaction with the overall service.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and reliable service,... See more

Customer service

Clients share positive opinions on customer service, with many praising the fast, helpful, and responsive... See more

Price

People report positive experiences with price, often highlighting competitive and affordable options. Many... See more

User experience

Customers generally report positive experiences with user experience, highlighting straightforward setup,... See more

Technology

Clients share ambiguous opinions on technology. Many customers praise the super-fast, dependable, and stable... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Advance notice for the server move was a bit short, especially since it was the holidays. Also, replies from Support team were not consistent - they told me downtime would be 1-2 hours, then we got a... See more

Company replied

Rated 4 out of 5 stars

The service is stable on dedicated servers; however, technical support via email alone is somewhat lacking. If we have a problem right now, responses usually arrive at night, sometimes more than 12 ho... See more

Company replied

Rated 5 out of 5 stars

I'm a forex trader and I've been coding my own Expert Advisor(EA), so I needed a reliable VPS and I found VPS Mart through a review and tried it, only to find out that it's the BEST out of all to test... See more

Company replied

Rated 5 out of 5 stars

Database Mart provides not only good, reliable and affordable servers but also provides very good human technical supports. I am very happy using their services for long time. Thanks & Regards, R... See more

Company replied


Company details

  1. Web hosting company
  2. Internet provider
  3. Internet Service Provider
  4. Software company

Written by the company

Our End-to-End IaaS Services provide a seamless cloud computing experience, simplifying infrastructure management so businesses can focus on their core activities without the hassle of server management, security, or scalability. We offer competitive VPS, Dedicated, and GPU Servers for small businesses. Whether managing intellectual property, running an online store, or exploring AI, our scalable cloud resources provide a stable and reliable environment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
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2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Am really happy to work with you

Am really happy to work with you, your server is ever on, i really appreciate you for this.

24 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

Trust Databasemart.

We are a company that provides administrative software, email, and hosting services. We have great confidence in Databasemart and have received excellent support so far. We look forward to growing our businesses together. Happy holidays!

22 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 4 out of 5 stars

Using their services for just under a…

Using their services for just under a year now without issue.

23 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

Excellent value A100 server with…

Excellent value A100 server with responsive customer care.

23 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

Amazing support

Amazing support, great and reliable service!!!

16 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

Best vps provider in the world …

Who want to chose the right vps provider in the world database mart is the best .customer service kind help very fast .and the price of all services also never find any were .I happy with near year I'm using this service and I will continue .Tanks Database mart team

16 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

Great service

Great service, helped me with payment extensions and service has been rock solid!

16 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you so much for your kind feedback and continued support. We look forward to providing you with even better server service in the future.

Best regards,
The Database Mart Team

Rated 5 out of 5 stars

I have been using Database Mart…

I have been using Database Mart services for the past five years, and their technical support has always been excellent. They resolve any issues promptly and efficiently. Another great advantage is that their service pricing is very affordable for end users. I hope they continue to maintain this quality and enhance their offerings in the future.
Imran Farooq
Librasoft

14 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

as so far my server is smooth running…

as so far my server is smooth running good stable and do the job i need from it.
am happy with my vps

11 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 4 out of 5 stars

I T is a very good service just the…

I T is a very good service just the speed of the remote access through the window could be better all your own app would be better just like shadow pc and l like it that it is on all the time which is great when l am doing long rendering in all a very good service

11 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 3 out of 5 stars

support left something to be desired.

Initially, it was very good because I could request support and they responded quickly via chat. Then the VPS connection started dropping frequently, and it was only when I requested support that I couldn't get through anymore. It got to the point where it was very slow, the connection dropped a lot, I couldn't use it anymore, I requested support via chat and nothing, nobody answered me. I waited for hours until the opportunity arose to test another server, which I was much more satisfied with.

2 December 2025
Unprompted review
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Reply from Database Mart

Thank you very much for your feedback. We sincerely apologize for the delay in our support response. At times, a high volume of inquiries may prevent us from replying as quickly as we would like. We truly appreciate your understanding. If you have any other questions or need further assistance, please feel free to contact us anytime. We are always here to help.

Rated 5 out of 5 stars

Very good services.

8 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 1 out of 5 stars

I purchased a number of servers from…

I purchased a number of servers from Datamart, but for the past 2–3 months I have been facing many issues with the machines.
Suddenly, all of my machine passwords were changed by your team without informing me or providing any logs, so I am not sure what happened.
Two of my servers on Datamart were hacked due to very poor security.
On top of that, your customer support has been very poor.
I am shifting all of my servers to another provider now.
Overall, your services are unacceptable and insecure.

8 December 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your feedback.
Please note that any account-related actions—such as security checks, password resets, or measures taken to prevent unauthorized access—are always communicated to customers by email. It is possible that some of these messages may have been filtered into your spam or junk folder.
Our support team provides 24/7 live assistance. While there may occasionally be delays in responses due to a high volume of inquiries, please rest assured that our team is always dedicated to helping our customers with the utmost care.
Regarding the GPU server issue you reported on December 8, our support team resolved it for you on December 9 under ticket TKC24-F8D2-AEC0.
On December 10, you reported a potential data breach on your Linux server. After a thorough investigation, we did not find any signs of unauthorized access, and we did not receive further evidence from you that would allow us to continue the investigation. If you wish, we can provide you with a new server to ensure your peace of mind.
If you have any additional questions or need further assistance, please feel free to contact us at any time. We are always here to help.

Rated 5 out of 5 stars

I run a GPU-server

I run a GPU-server, a bit outdated but good enough for my purposes with a great offer for a 2 year term.
Easy setup, very good support, clear web-ui to manage.

11 March 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

Amazing experience with them

Amazing experience with them. Yes there were some initial network issues but they sorted it out. Love their customer support Amazing team. This is my third purchase from them as AWS looted me so now I am moving all of my infrastructures here

1 November 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

Reliable and high quality service!

I have been using them for almost a year, they are reliable and flexible, no sudden crash issues overall. I am using my Windows VPS from Algeria even tho I am located in North Africa my VPS is still responsive and reliable!

20 November 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

Excellent Windows servers

Very affordable Windows servers. Many configuration options available. Easy to use the client portal.

17 November 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

Surprisingly Budget Friendly Servers with Great Performance and Support

I’ve been with DatabaseMart for 7 months after a client recommendation, and they’ve completely exceeded my expectations. Their competitive pricing easily matches what I’ve seen from providers, but I’m getting even better speeds and more reliable uptime.

When I did run into a brief network hiccup, their support team responded within hours via ticket, identified the issue on their end, and had everything back to normal in under hours-then followed up by email once it was fixed. Their professionalism and transparency really stood out.

The only feature I’d love to see added is a built-in console interface; it would make server management a bit more user-friendly. All in all, DatabaseMart delivers fast, affordable hosting backed by genuinely helpful support system.

12 March 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 5 out of 5 stars

Nice VPS

Fresh UI
Easy UX
Fair price
What about adding VPS statistics?

1 October 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM I ordered pc with…

SCAM SCAM SCAM SCAM I ordered pc with GPU - they set up for me. I saw the slow speed & asked for refund - they refused. I deployed my pipline there - they terminated pc with no reason and said they rented out my pc & refused give me my money back.

22 October 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Dear Customer, Our terms clearly state that we can assist with refunds for VPS servers if you are unsatisfied. However, we do not offer refunds for dedicated servers or GPU servers. We recommend reviewing our policies before making a purchase. Should you encounter any issues with our servers, our support team will promptly assist you with server replacement. To help us track your case and ensure a quick resolution, please provide your order confirmation email.

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