DataTech Labs Data Recovery® Reviews 936

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Rickey & his engineering team was extremely helpful regarding communication b/t me and our IT personnel. They conveyed what was the problem, explained what was involved to fix it as well as the costs... See more

Rated 5 out of 5 stars

Very prompt, courteous and professional. They said it would take about 5 business days to complete, but finished the job in 2 business days and recovered the entire data from my crashed hard disk, whi... See more

Rated 5 out of 5 stars

I'm a photographer who almost lost 8TB worth of work thanks to a hard drive malfunction. Two of those jobs were weddings. (Yikes!) Fortunately for me, Data Tech Labs was able to recover all of th... See more

Rated 5 out of 5 stars

The team did an excellent job recovering data from a failed MacBook Pro solid state drive. Thank you so much for your hard work and dedication, and taking your time to make sure things were done corre... See more

Company details

  1. Data recovery service

Information provided by various external sources

prides itself on outstanding customer experience and state-of-the-art data recovery technology. Our number one goal is to retrieve seemingly lost data for each and every one of our customers. We understand how important your data is, and our engineers will work around the clock to ensure a timely turnaround of all your data recovery needs. DataTech Labs ® is an industry leading provider of professional data recovery services. Through continued investment in research and development our engineers are able to provide one of the highest success rates in the industry. Our engineering staff has decades of hard drive recovery experience and have recovered data from almost every situation imaginable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

936 reviews

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Rated 5 out of 5 stars

Memory stick of family videos

We had a very basic style memory card go bad and after reading online that there was no hope in recovering the data, we contacted Data Tech Labs and they were actually able to recover some of the videos we thought we lost! Very thankful for their services!!

14 February 2023
Rated 5 out of 5 stars

DataTech did something I did not even could be done.

DataTech did something I did not even know could be done - the total retrieval of a dead external drive. They did it a timely and professional manner. The price is a bit of a shocker but it forces you to put a dollar amount on the data that was otherwise lost.

14 March 2023
Rated 5 out of 5 stars

Help in the midst of disaster

DataTech Labs helped make the experience of a hard drive failure for my business less painful by recovering most of my data. The people I dealt with communicated well and were highly professional. I appreciate the good work that they did for me and my company.

15 February 2023
Rated 5 out of 5 stars

Responsive and Committed

Alex was attentive and took the time to ensure that everything was recovered as requested. He walked me through file location, and it was reassuring to hear that I could return within 2 weeks if I needed something else.

6 February 2023
Rated 5 out of 5 stars

If your data is important then I would go through this company

This company was recommended to me by a local computer repair shop when I was looking to recover my data off my external 1tb hard drive. I truly appreciate this company. They were honest and very helpful. They were really nice about me calling so much for updates and would let me know how they were doing through each step. I love how they had confidence because other companies I called would ask me to rate how important my data on my drive was before they would take a look at it and it made me really uneasy. I understand that there's no promise to be able to recover data but before I sent my drive in, they told me to rest assured and that I was in good hands. It made me feel really relieved. I couldn't be happier with this company.

14 February 2023
Rated 5 out of 5 stars

MacBook Pro SSD recovery

The team did an excellent job recovering data from a failed MacBook Pro solid state drive. Thank you so much for your hard work and dedication, and taking your time to make sure things were done correctly. It's incredible to be able to recover data from solid state media at all, and even more so from a proprietary platform.

14 February 2023
Rated 1 out of 5 stars

Sent a work SCSI partitioned HD with…

Sent a work SCSI partitioned HD with Window NT for Mirror cloning from a production tool for a safety backup. Apparently the technician didn’t jumper the source HD correctly and corrupted the source drive operating system cloning that corrupted system across all drives. We called prior to delivery and expressed the importance of not losing the drive and they still messed it up plus we still had to pay for services. Not only were we out the cost of the service but, the tool was down for a month costing an additional $20,000 in lost production time. Will never recommend or use this company again!

12 January 2023
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Reply from DataTech Labs Data Recovery®

Hello Christopher, we appreciate your feedback and regret that you were dissatisfied with our services. This seemed like quite an unusual situation from our perspective as well. While we appreciate your speculation, what you described did not occur - in fact, with our write-blocker technology, stable source drives cannot be unintentionally altered.

Since the cloning process produces a 1:1 exact copy of the drive provided, we have to assume the damages in question occurred prior to arrival at our labs. As we are dedicated to the work we do, once we heard you were having issues, we provided free recovery services (a step up from the cloning services which were paid for) - In order to provide you, at the very least, with as much of the irreplaceable data on the machine as possible.

I deeply regret that we were unable to resolve your issues with the equipment and machine itself - however, I cannot emphasize enough that the damages described simply cannot occur as a result of cloning the equipment with our technology.

Rated 5 out of 5 stars

The company called first

The company called first, told me they could retrieve the data and told me the price before they did the work. I had the option to accept or decline. How much more fair can you get?

23 January 2023
Rated 5 out of 5 stars

Thanks for a great experience

Great communication, including personal follow-up phone calls. Courteous and professional. Prompt service. Data was fully recovered for a price we could afford. Thanks very much!

15 December 2022
Rated 4 out of 5 stars

Great Service, Very Pricey

I was, overall, very happy with the recovery from DataTech. The turn-around was fast, the staff friendly, and they recovered all my lost data. I did think the price was excessive, extremely expensive for a single mom wanting to get my photos back of my kids. Otherwise, very pleased.

17 October 2022
Rated 5 out of 5 stars

Efficient and Friendly

Nick was awesome and helpful. Made a stressful event have a good outcome. Thank you!

3 October 2022
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Reply from DataTech Labs Data Recovery®

Thank you Kathleen, we are glad we were able to assist you and keep the stresses to a minimum. We appreciate your business!

Rated 2 out of 5 stars

Not what I thought I was paying for.

The whole reason I wanted photos recovered is so they could be put back on my phone. I received a thumb drive with a bunch of data files that couldn't be put on my phone. I feel like I paid $650 for nothing.

24 October 2022
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Reply from DataTech Labs Data Recovery®

Hello Luke,

I am Alex. While we do make a policy not to transfer data to live systems - we always want to be certain that our clients can use the data we have recovered, and can offer guidance on the best actions to take to integrate the data back into your systems.

Feel free to give me a call on my direct line, 720-239-1687 - I'll be happy to help you get this sorted out.

Rated 5 out of 5 stars

Easy check in

Easy check in, unprompted telephone updates, easy payment, easy pickup, friendly staff

20 October 2022
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Reply from DataTech Labs Data Recovery®

Exactly how business should always be - We appreciate your kind words and your business, Will.

Rated 5 out of 5 stars

Excellant Successful Recovery of Large Data Loss

Faced with the failure of a large external hard drive containing over 150,000 image and image related files and unsuccessful attempts at recovery, I contacted DataTech for data recovery. They responded in a timely and professional manner, kept me informed of progress, provided a cost estimate which was not due until recovered data was available and reviewed. Reviewed/sampled the 100% recovered data in a virtual session after which the cost estimate was accepted. Data was returned on new media in a timely manner. I would recommend Datatech Labs for recovery of those what appear to be hopelessly lost data disasters.

17 October 2022
Rated 5 out of 5 stars

Never a good position to be in

Never a good position to be in. A crash with the only viable backup not recent enough to not recapture lost data.

Did not love the cost but love the results. Took some time but we got everything (as far as I can tell) back and I am up and running again.

29 August 2022
Rated 5 out of 5 stars

DataTech Labs Saves the Day!!!

My Macbook Pro crashed a few weeks ago. The laptop had a lot of important files including my Quickbooks on it that weren't backed up. DataTech Labs Data Recovery was super helpful and able to recover my lost data!!!

9 September 2022

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