DataTech Labs Data Recovery® Reviews 936

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Rickey & his engineering team was extremely helpful regarding communication b/t me and our IT personnel. They conveyed what was the problem, explained what was involved to fix it as well as the costs... See more

Rated 5 out of 5 stars

Very prompt, courteous and professional. They said it would take about 5 business days to complete, but finished the job in 2 business days and recovered the entire data from my crashed hard disk, whi... See more

Rated 5 out of 5 stars

I'm a photographer who almost lost 8TB worth of work thanks to a hard drive malfunction. Two of those jobs were weddings. (Yikes!) Fortunately for me, Data Tech Labs was able to recover all of th... See more

Rated 5 out of 5 stars

The team did an excellent job recovering data from a failed MacBook Pro solid state drive. Thank you so much for your hard work and dedication, and taking your time to make sure things were done corre... See more

Company details

  1. Data recovery service

Information provided by various external sources

prides itself on outstanding customer experience and state-of-the-art data recovery technology. Our number one goal is to retrieve seemingly lost data for each and every one of our customers. We understand how important your data is, and our engineers will work around the clock to ensure a timely turnaround of all your data recovery needs. DataTech Labs ® is an industry leading provider of professional data recovery services. Through continued investment in research and development our engineers are able to provide one of the highest success rates in the industry. Our engineering staff has decades of hard drive recovery experience and have recovered data from almost every situation imaginable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

936 reviews

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Rated 5 out of 5 stars

Definitely a RECOMMEND!

Definitely a RECOMMEND!

Friendly and Helpful staff. Great communication without feeling "pushed" into anything. If not for my own indecision the entire process would have taken less than a week. Any delays or "slowness" in the process were my own doing; trying to decide if I needed to spend $2k+.

They were able to recover a significant amount of data, They only things I could not access had little or no current value, or could be recreated (music, emails, old software installs, etc). The near complete recovery of travel photos made my day.

Only negative to me is cost. As a private consumer, spending $2300 to get 750gb of my data back felt a bit like ransom. If I was a company, or small business owner, needing the data to continue my business it would be very reasonable; but as an retired individual just looking to get memories back (photos) it was a significant outlay of $.

9 November 2021
Rated 5 out of 5 stars

DataTech was awesome

DataTech was awesome! one of my memory cards corrupted and they were able to recover everything and get it back to me fast. the had a zoom call with me to look over the files together to make sure I recovered everything. very friendly and helpful staff. will definitely go back if I ever have any other technology issues in the future.

1 November 2021
Rated 5 out of 5 stars

Data Tech was great

Data Tech was great! They promptly recovered ALL of my lost pictures on my external hard drive. Tens of thousands of pictures! It was quite costly, but the pictures are priceless!

6 October 2021
Rated 5 out of 5 stars

Saved me and my business!

I had a total panic when a power surge made my external drive undetectable. I'm a wedding videographer, and had numerous weddings on the drive that had yet to be edited. The team at DataTech Labs brought a calming energy and really made me feel like I could trust them with recovering these high sensitivity projects. They were incredibly fast to give me a same day diagnosis, and within a couple of days had recovered the data. I cannot thank them enough for being so empathetic and professional during this process.

4 October 2021
Rated 5 out of 5 stars

USB Thumb Drive Recovery

A customer of ours had some very important data on a thumb drive and was successful in getting it back! Turn around was amazing as well ,thanks DataTech!!!!! Definatly will use again.

18 August 2021
Rated 5 out of 5 stars

Fast and honest

Fast, honest, service. I like when I can get a straight answer to questions and DataTech delivered. Highly recommend.

18 August 2021
Rated 1 out of 5 stars

I called to recover pictures and they…

I called to recover pictures and they says it would be $500 to $1000.00 to recover them. I’m retired and that is my whole month salary with $100 left over to pay bills. How does someone on a fixed salary get this type of work done?

16 August 2021
Unprompted review
DataTech Labs Data Recovery® logo

Reply from DataTech Labs Data Recovery®

Thank you for the feedback. I hope you can understand that we can't change your income or expenses. We can offer to do a free evaluation and try as hard as possible to keep or recovery costs low. At the end of the day we'll only charge our recovery fees with a successful recovery.

One way you could get the recovery done on a fixed salary is to let us do a free evaluation so you could have an exact estimate on the recovery and then try to save toward that cost.

Rated 5 out of 5 stars

Fast results and excellent customer service

It's never a good thing when your backup drive fails, but Datatech labs was able to retrieve all my data and pictures! Brent, in Boston was helpful and easy to work with, he addressed all of my concerns and kept me informed at every step. Service was fast too. I couldn't be more pleased. I highly recommend data datatech labs!! Thank you so much!

8 July 2021
Rated 5 out of 5 stars

Documents Lost on USB that Malfunctioned

A USB on which I’d saved extremely important legal documents malfunctioned suddenly and I thought I’d lost all of my documents permanently. Calling the situation a “crisis” is an understatement. I contacted at least 5 different companies before I found DataTech Labs, and they either charged an astronomical, non-refundable fee upfront with no guarantee of success or they said there was nothing they could do. DataTech Labs’s pricing terms were reasonable, their customer service was outstanding, and, most importantly, all of my documents were recovered successfully and quickly. I’m so lucky to have found DataTech Labs and I highly recommend them.

28 June 2021
Rated 5 out of 5 stars

My company converts proprietary data…

My company converts proprietary data for public safety agencies to their new software provider's format. We presented Data Tech Labs with extracting data from some unique Unix-based tape drives each with a different interface. They actually went so far as to purchase new equipment to satisfy our request even when it looked like it might not be able to be accomplished. Their determination is impressive and much appreciated. We now consider them our primary choice when requiring data extraction assistance. I would recommend them highly to anyone especially those with unique data extraction requirements.

16 June 2021
Rated 4 out of 5 stars

The responsiveness of my…

The responsiveness of my point-of-contact was mixed. I would call or email and there was a delay in response. However, the quality of the services provided was excellent. I wish it were not so expensive; I was under the impression that recovery from my storage device would likely cost less than half of what it ended up costing, but I desperately needed the data, and I appreciated having the service available. The shipping process was smooth and seamless.

16 June 2021
Rated 5 out of 5 stars

Extremely Satisfied in Denver CO

Thank you! Thank you! Thank you!
Data Tech Labs recovered my crashed hard drive data quickly. Being a small business freelance bookkeeper, I would have been out of business if they had not worked hard and quickly to get me back online.
Thank you, again, for your hard work!
Extremely Satisfied in Denver CO

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Data Tech was very efficient and…

Data Tech was very efficient and capable in helping me retrieve my pictures, data and documents after a malicious hack. I especially appreciated the patient, helpful explanations so I could fully understand what was going on. Thank you!

7 June 2021
Rated 5 out of 5 stars

All Pics and Videos Recovered!

DataTech Labs recovered our pictures and videos for a significant time period in our lives from two failed hard drives. All of our data was recovered and it was done quickly and efficiently. I recommend their services.

4 June 2021

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