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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly interface and smooth operation, highlighting the engaging game modes and the excitement of opening cases. Many people appreciate the fast and reliable deposit and withdrawal processes, along with responsive customer service that helps resolve issues efficiently. However, some customers also noted occasional issues with withdrawals getting stuck or experiencing delays, and a few expressed a desire for live support to address concerns more quickly. A small portion of people were dissatisfied with the current reward system and suggested improvements like additional deposit options and new game features.

What people talk about most

Website

Clients share positive opinions on the website, with many reviewers praising its longevity, user-friendly... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's smooth UI, fast deposits, and... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the speed and ease of... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the case content... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Despite the Lack of Live Support, there's little to no problem at all hence why it's not really a problem. UI is great, the addition of 3-5v5 battle mode is great, maybe consider adding borrow mod... See more

Rated 4 out of 5 stars

Great site and I have been playing on it for years but could do with a few improvements. I would like to see a few updates including changes to the rewards system with progressive permanent rewards li... See more

Rated 4 out of 5 stars

Good concept, cashouts are fast (in very rare cases it gets stuck but support helps with it) The only suggestion i have is that the 1 free battle and royale a day should he removed, not being able t... See more

Rated 4 out of 5 stars

My friend introduced me to datdrop 7 years ago, we used to deposit and then play some battles together, it was fun. Did not profit much but still got to withdraw some cool skins.


Company details

  1. Gaming services

Written by the company

CS:GO Cases, Battles and Upgrades


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You should try it

I tried playing on this site many years ago, and to be honest there's nothing to complain about the site because the UI is great, everything is smooth as butter even the transactions always went smoothly. I would say 8/10 for this site, you should try it too!

4 February 2026
Unprompted review
Rated 1 out of 5 stars

I played on this Site since 2017 and i…

I played on this Site since 2017 and i only can say, don t play here anymore. Player unfriendly i hope they close the site soon.

Bad updates, changed the free cases to a horrible moneygrab. That is why this site is going down at the end of the Year.. I Hope you close this site.

31 January 2026
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Jens Bänger,

We truly appreciate your loyalty and are sorry to hear that your recent experience didn't meet expectations.

Please note that we're currently working on updates to our Bonus system, with a strong focus on better rewarding our valued customers like you. Please keep an eye on our X for updates, as we'll be gradually rolling out new features and incentives.

Thank you for your trust and continued support!

Best regards,
DatDrop team

Rated 5 out of 5 stars

Beautiful gambling website

Beautiful gambling website. Best i ever found yet. Had won 700$ with for all time with deposited of a 400$ for all time. Only thing I could add to this Beautiful website it's custom cases like at skins.club even trough it's fair and ROI there is 90% ish. :)

1 October 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Михаил Куреза,

Thank you for stopping by and sharing your feedback! We’re delighted to hear you enjoyed our service! ☺️

Looking forward to having you back for more fun soon!

Best regards,
DatDrop team

Rated 1 out of 5 stars

The worst unboxing website, new friends who want to play should take note.

I only deposited $250 on this website, and then I opened a case and won a high-value knife. Then the problem arose: the withdrawal for the skin always showed 'processing'. I emailed them, and the reply from this website was just ridiculous; they said I had suspicious activity. I only made one deposit and opened one case, and they deemed me suspicious. So, new friends, you won't easily get any rewards on this site, you can only lose here, not win. If you want to open cases, please choose another site. I have verified this with my real experience. I lost $250.

7.22 After I wrote the comment, they only symbolically asked whether there were multiple accounts, and then there was no further news. What I want to say is that this website will only look for your loopholes, even if you don’t have any. They will also say that you are in violation of their rules.

20 July 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear maoliuliu,

We understand your concern and would like to clarify that we never restrict accounts without valid grounds. Restrictions are only applied when signs of multiple accounts or potential fraud are involved. These measures are necessary to protect the safety and integrity of our service for all users.

Kindly follow the instructions of our support team to proceed with your request.

Thank you for your understanding.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Comissions are too high so are your…

Comissions are too high so are your chances of losing. Cases are not profitable at all best case scenario is you put 1 and earn 1.1 use another site and cashout. The skins on the cases and upgrade are not real they just represent the cash equivalent amount so don't put money for skins. cash out don't use. They use another site to pay you with skins but that site charges 2 or 3 times more than the steam community market

26 April 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear magnox,

Thank you for sharing your feedback. However, we would like to clarify that the information in your comment is not accurate. Our house edge is actually below the market average and is considered one of the lowest among similar platforms - this information is publicly available.

Regarding the delivery of skins, the third-party service we use operates with real users selling their items, just like on other widely known trading platforms. This ensures fair and transparent transactions for all players.

If you still have any questions or doubts, feel free to contact support@datdrop.com for assistance.

Sincerely,
DatDrop team


Rated 1 out of 5 stars

It's a completly scam

It's a completly scam, there's no chance to win anything. The worst gamble site i ever seen.

6 April 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Jánvári Dominik,

Thank you for leaving a review. We are sad to hear you didn't have luck on our site, but that's what playing is about - one should be ready to accept both winnings and defeats, and every your triumph is someone else's failure and vice versa.

Furthermore, we want to clarify that our product is loot boxes, and our platform is intended solely for entertainment purposes and is used by a wide variety of users who have been enjoying it since 2016. We would also like to assure you that on DatDrop you can 100% rely on the game outcome since our Provably Fair guarantees that game results cannot be distorted in any way.
Unfortunately, from your comment, we've noticed that you are not quite aware of how our Provably Fair algorithm works, so please visit https://datdrop.com/provably-fair to get familiar with it and to make sure that the results of all games are truly random and fair.

If you still have questions or doubts, please contact support@datdrop.com for assistance.

Best regards,
DatDrop team

Rated 1 out of 5 stars

This website is rigged and a scam

This website is rigged and a scam. They say they aren't a gambling website but have allowed me to deposit over £200,000 in the last 2 years. In these 2 years I have had big win of £50,000 and ever since have lost every time I pay. Everytime I win a battle it breaks even or makes very little profit every time a bot wins it more than doubles in profit. If you aren't a gambling website why have you allowed me to deposit so much ETH without even verifying my age? This site has seriously destroyed my life, I have been highly addicted to this site and they haven't stopped me even after deposit after deposit. I am in £80,000 debit because of this site!

24 March 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear George™,

Thank you for stopping by. First of all, we would like to assure you that on DatDrop you can 100% rely on the game outcome since our Provably Fair guarantees that game results are truly random and cannot be distorted in any way. You can read more about it here https://datdrop.com/provably-fair.

Also, we would like to clarify that the only bots on DatDrop are those you can call to join your games using the dedicated "call bots" feature. All bots are subject to the same provably fair rules and their winning chances are the same as those of any other player on our site.

Furthermore, our product is loot boxes, and we want to emphasize that our platform is intended for entertainment purposes only and is used by a wide variety of users who enjoy it responsibly. While we do not require KYC due to the nature of our services, we take user concerns seriously and are constantly working to provide tools that promote responsible use. Unfortunately, the information you provided in your review does not suffice to identify you as our customer. So, we've just contacted you through the "Request Information" feature. Could you kindly provide the information we requested?

Finally, if you ever feel that your use of the platform has become problematic, we encourage you to reach out to our support team at support@datdrop.com. We're happy to discuss account limitations or self-exclusion options.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Disgusting

Disgusting! They do not do any kyc because they are such a greedy company taking from the addicts. Also all the bots pull top item. Do not play this site!!!

THEY SAY THEY NOT A GAMBLING SITE LMAO 🤣!!!!

15 March 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Mr_TalorYT,

We appreciate your input and would like to clarify that the only bots on DatDrop are those you can call to join the battle royale game using the dedicated "call bots" feature. All our bots comply with the same Provably Fair rules and their winning chances equal those of any other player on our site. Besides, every bot has its own public profile, in which absolutely everyone can see both the total number of games a particular bot has played and the number of its wins.

Secondly, please note that our platform is not a gambling website. While we do not require KYC, we prioritize security and fairness for all our users. So, if you have any concerns, feel free to reach out at support@datdrop.com. We’re happy to talk to you!

Best regards,
DatDrop team

Rated 2 out of 5 stars

3x battle over 100 none WON..

3x battle over 100 none WON... after like 7 loses... that's like insane adds not to win... for sure u done something to the website that's why is no longer card payments

9 March 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Ionescu Claudiu,

Thank you for leaving your review. First of all, we appreciate your choice! DatDrop has been in the market for more than eight years and has gained the trust and loyalty of thousands of players worldwide. We sincerely hope that we've consistently provided you with exceptional service and entertainment throughout this time.

As our customer, you are definitely aware of the Provably Fair system embedded into our website. It ensures that any game outcome is verifiable and fair, and it cannot be distorted in any way. On this page https://datdrop.com/provably-fair, you can check the randomness of every battle, as well as case openings and upgrades. You can easily see the results of other players, too.

Finally, we want to stress that at DatDrop, we pride ourselves on being one of the most transparent services in the market! We've worked hard over the years to build an excellent reputation, so it's disheartening to hear your feedback. We would really appreciate the chance to dig deeper and understand the root cause of your concerns. That's why we've just contacted you through the "Request Information" feature. Could you kindly provide your response there? We'd love to hear from you - thanks! 😊

Best regards,
DatDrop team

Rated 1 out of 5 stars

One of the worst gambling sites

This is the worst gambling site that played in a while only two battles were actually good but ofcourse i lost them. Upgrader is just hilarious instead of choosing the skin you want you choose a knife with an price tag of 80-60$ and then u gotta choose skins at the end of the checkout or whatever it is called. And obviously skins cost 2/3 of the price on steam and other sellers like tradeit or skinport. And the worst thing is when u want to create an battle they show you the hottest case or the most popular and its either u get a skin for 0,10$ or a knife for gazillion dollars but its have a the same chance of dropping 5 knives in the row in cs2. KEYDROP 100x better.

3 March 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Hello Vik,

We are sad to receive this feedback from you and would appreciate the opportunity to understand the underlying reasons for it. You seem to completely misunderstand how upgrades and battles work on DatDrop. Only players have control over adding cases that will be opened in battles, and they can always select the skins they wish to receive after the upgrade. Additionally, skin prices on our website have been recently updated, making all your comments both unfair and unfounded.

Thus, to understand the reasons behind your review, we have just requested more information about your experience via the "Request information" feature. According to the Trustpilot policy, you have 3 days to respond to this request, otherwise, we will be forced to report your feedback as false and defamatory since we feel it is about doing harm rather than about your genuine experience.

Best regards,
datdrop.com

Rated 5 out of 5 stars

Datdrop please

Datdrop please, I've been waiting 2 months to gamble on your site, please fix game money so I can deposit. PLEAAAAAAAAASE

11 February 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Rez,

Thank you for stopping by! We are incredibly grateful that you took the time to leave us a 5-star review. The GameMoney service will be restored soon, but in the meantime, you can top up your balance using Ethereum or Litecoin, or deposit skins as an alternative.

Once again, thank you for your support, and we can't wait to have you back with us soon!

Best regards,
datdrop.com

Rated 1 out of 5 stars

Absolutly rigged

Absolutly rigged. IDK how they do it, but it is insane how rigged this site is with their bots.

19 January 2025
Unprompted review
DatDrop logo

Reply from DatDrop

Dear crg power,

We are sad to hear you've been out of luck lately, but the results of case openings are always random, and every your victory in group games is someone else's defeat and vice versa.

It's important to remember that the total outcome of your games depends solely on your playing strategy and pure luck. To prove that, we have a Provably Fair system in place guaranteeing that all game results are truly random and cannot be distorted. You can read more about it here https://datdrop.com/provably-fair.

We’d also like to clarify that all the bots that you call to join your games using the dedicated "call bots" feature are subject to the same provably fair rules and their winning chances are the same as those of any other player on our site. Besides, each of our bots has its own public profile, in which absolutely everyone can see both the total number of games bots have played and the number of their wins.

If you still have any questions or doubts, please email us at support@datdrop.com or DM us on X or Facebook.

Sincerely,
DatDrop team

Rated 1 out of 5 stars

It's a scam

It's a scam, when you win they will find reason not to cash you out. Super long customer service reply too. They will just drag it out and conclude not to cash out

30 December 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Joshua,

Thank you for leaving a review. Please note that we never block players' funds for no reason. There has to be a solid reason why your account or cashout was blocked on DatDrop. If we talk about cashout money, then you've probably been severely violating our Service policies. Our support team confirmed you were notified about the ban reason right after your first email, so please proceed with support@datdrop.com to resolve the issue.

Please also note that our Service is always invariably friendly to those who follow our simple rules and don’t try to cheat or abuse them.

Best regards,
DatDrop team

Rated 1 out of 5 stars

This site is a scam

This site is a scam

You need to avoid it at ALL costs.

Terrible support, ran by degenerate thieves. AVOID!

4 October 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Kevin,

We are sad to receive such feedback from you and would like to understand its root cause. Please note that we have just requested more information about your experience via the "Request Information" feature. According to the Trustpilot policy, you have 3 days to respond to this request. Otherwise, we will be forced to report your feedback as false and defamatory since we feel like it is about doing harm and not about your genuine experience.

We would also like to add that DatDrop has been in the entertainment market for eight years, and it has gained the commitment and loyalty of thousands of users around the globe. Currently, we can boast one of the most transparent gaming services with a Provably Fair system allowing you to check the fairness of every battle, as well as case openings and upgrades. We also show the win ratio and battle stats of every user you play with. If you have any questions or doubts, please reach out to us at support@datdrop.com

Best regards,
DatDrop team

Rated 4 out of 5 stars

DatDrop is a decent platform with its…

DatDrop is a decent platform with its fair share of pros and cons. While some features could use improvement, such as a better free drop or level system, it is still enjoyable overall. The site offers fast cashouts, cool animations, and is regularly updated, making it a reliable choice for those who understand the risks of gambling. If you're willing to play, DatDrop can offer a positive experience, though luck plays a significant role in your success.

30 October 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Calie,

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your time on our website. Your kind words truly motivate us to continue delivering exceptional experiences to our valued customers like you.

We appreciate your comments on the potential areas of improvement. While this feedback will be immediately shared with the relevant team, we would highly appreciate it if you could get in touch with our Customer Support Team at support@datdrop.com and share more details and ideas for improvement.

Have a lovely day, and see you at DatDrop!

Best Regards,
DatDrop Team

Rated 5 out of 5 stars

Withdraw takes ages for ‘ security…

Withdraw takes ages for ‘ security reason ‘ and needs to be done manual , almost 2 days and still no cash out.

was 1 star, but support replied and solved the issue 👌

11 November 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Reviewer,

Thank you for the updated review!

We apologize for the inconvenience caused by the delay in processing your Customer Support request. Please note that our Customer Support usually manages to reply within 24 hours, and the response time may be extended during weekends.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Site scamming withdrawals

Site scamming withdrawals, support takes a week to answer for one question, support full of indians who will find a rathole in your profile to scam the withdrawal to their own address

10 November 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Isabella,

Thank you for your review.

Please note that we always welcome our customers' requests and respond to them promptly. We usually reply within 24 hours, but some requests may take a bit longer due to their specifics.

Unfortunately, we don't know the details of your query to provide a comprehensive response, but we have requested more information from you via Trustpilot. Please kindly respond. We would really like to look into your issue.

Also, we would like to emphasize that we never hold any withdrawals for no reason. If you have already contacted our Customer Support, they will definitely review your case and will assist you as soon as they can.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Do not deposit here,

Do not deposit here,
you will not win!
Deposited 400$
Lose after lose after lose,
not a single win!
this website aint legit!

27 October 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Reviewer,

Thank you for stopping by and leaving your review.

First of all, we are sad to hear you did not have much luck on our website recently, but we would also like to assure you that on DatDrop you can 100% rely on the game outcome since our Provably Fair guarantees that game results cannot be distorted in any way. Unfortunately, from your comment, we’ve noticed that you are not quite aware of how our Provably Fair algorithm works, so please visit https://datdrop.com/provably-fair to get familiar with it and to make sure that the results of all games are truly random and fair.

Finally, we want to stress that at DatDrop, we pride ourselves on being one of the most transparent services in the market. We've worked hard over the years to build an excellent reputation, so it's disheartening to hear your feedback. We would really appreciate the chance to dig deeper and understand the root cause of your concerns. That's why we've just reached out to you for more information via the "Request Information" feature. Could you please respond to help us identify you as our customer? Thanks a lot!

Best regards,
DatDrop team

Rated 2 out of 5 stars

Blocks withdrawals and need to email customer support to withdraw skins ....

Every-time I try to withdraw it blocks me from withdrawing and it says processing. Every time I have to email them. Avoid this website its not that great.

21 October 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Reviewer,

Thank you for leaving your review.

We are sorry to hear about your unsatisfactory experience. While we are confident that our support team has already provided you with a comprehensive response on this issue, we would like to seize this opportunity to delve deeper into your comment. So, we have just requested more information about your experience via the "Request Information" feature. Please kindly respond so that we identify you as our customer.

Best regards,
DatDrop team

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