Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Company details
- #23 of 194 best companies in Electronics store
- #2 of 28 best companies in Appliance parts supplier
- #10 of 130 best companies in Appliance shop
- #5 of 70 best companies in Electronics Company
Written by the company
Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
Replied to 62% of negative reviews
Typically replies within 48 hours
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Very good VThe guys were very quick and good
The guys were very quick and good, taking the old machine out, and then taking the wrapping of the new machine and taking it away.. Thank you.
Can
C Tombs.
I have used DB Domestics several times…
I have used DB Domestics several times and have been very pleased each time. This time was no exception- they fitted the delivery to my convenience and were able to make complex adjustments to my kitchen cupboard to fit the dishwasher without having to organise separately on another day. Cheaper than other retailers too. I'll definitely be buying from this fabulous company on the future. 👍
Fridge ordered on the 8th delivered…
Fridge ordered on the 8th delivered and fitted the next day, so grateful for the great service
Good communication
I always buy from D&B as they have…
I always buy from D&B as they have always been good with me.
The ordering was simple the delivery was quick.
The delivery men were very polite and kind and very helpful.
I highly recommend the company
Very efficient and friendly
The delivery people were very helpful and rang me before they arrived which was excellent. They also gave me time to do a quick clean before the new appliance was fitted as they took my old one away. Very efficient.
Quick and efficient and friendly
Highly recommended
Highly recommended. Good range of competetively priced products on line and in the showroom.
Great service when ordering and delivery
Personal Attention is much appreciated
Received a phone call shortly after placing my order on line. This personal attention is so rare that I really appreciated the call to tell me about the delivery date. This was followed up with messages confirming the date and time of delivery.
The two men who made the delivery, and removed my old Fridge, were efficient, friendly and helpful.
A great company to deal with
A great company to deal with. Very knowledgeable and A+ service. Very competitive prices and free delivery.
Online order
Online order, followed up with a confirmation phonecall. Arrived on time. Good service all round.
Very professional and helpful team
Very professional and helpful team - in showroom and when fitting oven and taking away old one. Highly recommended.
Everything worked well from initial…
Everything worked well from initial enquiry at Uckfield, delivery, pickup and disposal of old unit.
Polite helpful knowledgeable staff
Polite helpful knowledgeable staff. Competitive pricing. Fast easy delivery and connection.
Shop assistant super helpful
Shop assistant super helpful, explained all options and matched the criteria I needed and explained everything to me.
Very fast delivery, installed quickly.
Very happy with product.
Great range of appliances
Great range of appliances, helpful, friendly and knowledgeable staff.
Free delivery at a time suitable to you.
Jodi was very helpful
Jodi was very helpful and knowledgeable. She helped us make our choice and made the entire process friendly and easy
Nowhere better than DB Domestics
What an excellent service from entry into the showroom to delivery and aftercare. So impressed by everything this company offers. Charming, knowledgeable and helpful staff at every level.
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