Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Review summary
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Absolutely brilliant service called Saturday 7th Feb they booked me in for today 10th Feb £70 call out including 30minutes maintenance for my oven repaired then and there new heating element! Lovely... See more
Lewis kindly sent me pictures of sunningdale and belgravia opti v fire stoves ( as i didnt like mirror effect of belgravia in back of stove). I chose the Sunningdale and Stef was really helpful in the... See more
Sales lady very helpful and pleasant store very clean and welcoming. Then to top it all the two fitters who came did an absolute amazing job so very grateful to them. And old appliance taken away. Did... See more
Company details
- #23 of 194 best companies in Electronics store
- #2 of 28 best companies in Appliance parts supplier
- #10 of 130 best companies in Appliance shop
- #5 of 70 best companies in Electronics Company
Written by the company
Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
4.9
Excellent
4K reviews
Replied to 62% of negative reviews
Typically replies within 48 hours
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From going into the store at Eastbourne…
From going into the store at Eastbourne on a Sunday following our fridge freezer breaking down to delivery the service was outstanding.
The staff were all extremely knowledgeable and due to an unexpected problem disconnecting our old appliance the delivery team went out of their way to still deliver the same day, once problem resolved.
We have always used DB electronics and will continue to do so and recommend.
25 March 2026
Unprompted review
Staff have good knowledge
DB Domestics staff are always helpful and friendly. For any of my white goods would not go anywhere else. Deliveries are always prompt.
2 March 2026
Good communication via email and…
Good communication via email and responded quickly to items broken by the carrier. Would recommend and saved around £100 compared to Curry’s.
11 March 2026
The sales person was very knowledgeable…
The sales person was very knowledgeable and answered every question we asked. All staff very polite and helpful. Phone call to let us know when to expect the delivery
14 March 2026
Good Delivery Times and excellent…
Good Delivery Times and excellent installer
Very Happy - would use again
27 February 2026
Excellent all round service from…
Excellent all round service from purchase to installation and take away old appliances
Very happy customer ☺️
27 February 2026
Excellent customer service
9 March 2026
Replacement dishwasher supplied and…
Replacement dishwasher supplied and fitted by DB the day after manufacturer confirmed guarantee was valid.
11 March 2026
I bought a tumble drier via the website…
I bought a tumble drier via the website which was very misleading. It stated that there would be next day delivery (there wasn’t, it was a week and a half later) plus installation and recycling options. When the item arrived I expected the delivery men to take the old machine away AND to install the new appliance, they didn’t. This led to a series of phone calls which did eventually get resolved. I eventually had a refund for the recycling options, but this was very misleading and unnecessary. The company should really make their website clear in regard to these payments and options.
26 February 2026
Reply from DB Domestics
Good Afternoon Mr Leeson
Let me start by apologising for any messaging you felt was misleading and we will look at how we can improve this going forward following your feedback. With regards to install and recycle we do offer a recycle service for deliveries outside our local area but on this occasion due to an error on our end this wasn't booked to take place hence the refund. With installation this is not a service we can currently offer outside of our delivery area as the courier we use are not able to offer this service.
Kind Regards
DB Domestics
The person on the phone at the shop was…A great experience
The person on the phone at the shop was incredibly helpful.
The two men who came to take away and fit the new machine were friendly and very efficient.
The whole experience could not have been better.
10 March 2026
Exceptional service from DB Domestics
From the moment I walked into the store, I was treated very kindly, questions were answered, and I was helped to make our choice.
A subsequent phone call confirmed my purchase and the delivery day and time span.
The item duly arrived, the unwanted item was removed, and the new one was installed as required.
All of the staff involved were courteous at every stage. Thank you so much.
23 February 2026
Washing machine
Prompt and helpful service even with a problem connecting my washing machine
18 March 2026
Great all-round service
Sue took a lot of time to explain about the different cookers and to point out all the features we had mentioned. She was great! Installation by the team was very quick and efficient and we felt we were in good hands.
18 February 2026
Excellent service
Helpful, informative but not pushy sales person. Delivery on time and courteous
5 March 2026
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