I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... See more
Company replied
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful... See more
Company replied
I made an email request to Radius and Ciara promptly replied to me. She looked into my enquiry, and quickly resolved it to my total satisfaction. I cannot praise members of a firm's staff like Ciar... See more
Company replied
Company details
About DCI Radius
Written by the company
Contact info
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Niamh made the whole process of…
Niamh made the whole process of switching accounts very simple and she was very helpful
1 October 2026
Unprompted review
Reply from DCI Radius
Thank you for taking the time to leave us a review. We greatly appreciate your feedback, and are delighted to hear how Niamh was able to support you effectively. We’ll ensure your kind comments are passed on, as recognition like this motivates our team to provide a higher standard of support.
I feel utterly SCAMMED by DCI cards
I feel utterly SCAMMED by DCI cards. Looking at reviews im not the only one! I cancelled the DD as i didnt want to renew. Was cold called and convinced to renew but didnt think to state i needed a new DD and the sales rep didnt do their due diligence either. DD thus failed but I paid the fuel charge promptly, be it in 2 seperate links as there were a litany of errors on the account created by Radius affecting the balance. I was never told of a €60 charge for an 'account review' which subsequently appeared on the next invoice when i used the card. I phoned and disputed this charge. I requested a link to pay the fuel charge and have submitted a query online advising them i was withdrawing consent for the DD due tomorrow. No call back, ignored emails and complaint. STAY CLEAR OF DCI. Woeful experience. Disgusting carry on.
30 September 2026
Unprompted review
Reply from DCI Radius
Hi Michelle, thank you for taking the time to share your feedback. That's not the standard we set out to deliver. Your comments are important to us, as they indicate where we need to improve our service. We can see you were contacted by one of our credit team members to discuss your concerns. If you need anything further, please don't hesitate to contact our team at customerservices.dci@radius.com with your account details.
Reply from DCI Radius
Hi Stefan, we really appreciate you taking the time to leave us such a brilliant review. We'll be sure to pass on your nice comments to Olivia, as they will be pleased to know how they've helped. We hope you continue to enjoy our service.
Late Cards
Took 6 weeks for my cards to come, I was instructed by Alex that my cards were lost that he has sent new ones then i called customer service and spoke to a man and he said that there was only 1 batch sent out and there was no more he then got on to cards team and sent me my cards out. Alex does not seem like he wanted to know anything about it or our account he would never answer the phone to me and told me nothing but lies, I requested that the account would be set up in the director Vinnys name and my own name on it and he put a whole different name on it. Finally the cards came and i called back customer service and spoke to a lady Olivia who was nothing but helpful, If i could give her more than 5 stars i would, she was so helpful with me getting my velocity account open, and finding the pin for my cards, Thank you so much Olivia for making my experience with Radius much better. One other thing is i requested to Alex for the driver names on my cards and all i got was Card 1-4 on them Thank Connor
1 October 2026
Unprompted review
Reply from DCI Radius
Hi Connor, thank you for sharing your experience. We're disappointed to learn your journey with our sales team didn't go as expected — that's not the standard we set out to deliver. Please contact us on customerservices.dci@radius.com if you have any more issues. Furthermore, Glad to hear Olivia could help you and resolve your issue.
Thank you Josh
Thank you Josh - really helpful. Great customer service.
28 September 2026
Unprompted review
Reply from DCI Radius
Thank you for your 5-star review. We're truly grateful you took the time to describe your experience with Josh. Your feedback is highly meaningful to us, and we're delighted to hear that he was able to assist you to such a high standard. We'll ensure your comments are passed on, as recognition like this is a great incentive for our team.
Dani in DCI Radius
Dani in DCI Radius, was extremely helpful; very thorough, professional and sorted my issue immediately. He had also very pleasant manner.
24 September 2026
Unprompted review
Reply from DCI Radius
Hi Fionnuala, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had a few issues with my fuel invoices
Had a few issues with my fuel invoices, one phone call to Ciara & all was sorted out within 5 minutes very helpful advisor. Thanks Ciara. McGoldrick Insulation
23 September 2026
Unprompted review
Reply from DCI Radius
Hi Raymond, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thank you for help today Olivia
Thank you for help today Olivia
Very helpful & problem sorted within minutes
22 September 2026
Unprompted review
Reply from DCI Radius
Hi Terence, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very happy with the service and staff…
Very happy with the service and staff on phone are excellent
22 September 2026
Unprompted review
Reply from DCI Radius
Hi Monica, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great friendly support from Sophie…
Great friendly support from Sophie Geoghegan who has been tenacious in helping with our reconciliations. Thank you Sophie!
17 September 2026
Unprompted review
Reply from DCI Radius
Hi Fiona, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Sophie on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
got through to niamh and she was most…
got through to niamh and she was most helpful. Issue solved with zero fuss. As a person with autism, i get stressed more easily than others so it was nice that the process was so seemless
16 September 2026
Unprompted review
Reply from DCI Radius
Hi Kenneth, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh from the team was a great help
Niamh from the team was a great help, very knowledgeable and able to help with all my queries and followed up to let me know when everything was set up as requested.
15 September 2026
Unprompted review
Reply from DCI Radius
Hi Eoin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had some issues that needed to be…
I had some issues that needed to be addressed, and Niamh handled the call and follow-up in a very professional and friendly manner. Resolved my issues promptly.
15 September 2026
Unprompted review
Reply from DCI Radius
Hi Connor , thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Hi good morning
Hi good morning, the rep that I had this morning was Maganey, and I found here very helpful and got to the bottom of my concern, and everything is good now, and thank you very much for your assistance, have a good day.
14 September 2026
Unprompted review
Reply from DCI Radius
Hi Tony, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Myfanwy on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Ordering New Tags
Niamh Murray was my point of contact and I found her very helpful. She explained everything in detail and was very efficient in getting what I wanted organised
3 September 2026
Unprompted review
Reply from DCI Radius
Hi Anne Marie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Disgrace of a company constantly taking…
Disgrace of a company constantly taking money out of my business account even though i have never received or used one of there dci cards...you keep ignoring my emails to that telling me some1 will contact me soon no one ever does ...you took another 83e only 3 days ago ...BWS Scaffolding easy to find..stop the nonsense
8 September 2026
Unprompted review
Reply from DCI Radius
Dear Customer, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.dci@radius.com with your details. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
I dealt with Colm Philips
I dealt with Colm Philips , he tried so hard for my to get DCI RADIUS FUEL CARD , but I finally been approved today so happy with the customer service from Colm ,anybody need a DCI RADIUS FUEL CARD get in touch with Colm Philips he will try and try but he will get approved for you, thanks Colm so much again
7 September 2026
Unprompted review
Reply from DCI Radius
Hi Maria, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Colm on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had a query about a replacement fuel…
Had a query about a replacement fuel card. Sorted in minutes with zero fuss. Very helpful and very efficient.
7 September 2026
Unprompted review
Reply from DCI Radius
Hi Keith, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with our team on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Got through very quickly to talk to…
Got through very quickly to talk to Olivia in customer services. She sorted out my query straight away and was very pleasant to talk to and deal with. When I finished the call she said she will respond with an email and I received it a minute later.
4 September 2026
Unprompted review
Reply from DCI Radius
Hi Pat, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a really good experience
I had a really good experience, the staff member understood my problem and was able to answer all my questions concerning the service. Myfanwy was really helpful and sorted out all my issues.
3 September 2026
Unprompted review
Reply from DCI Radius
Hi Ore, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.