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Daniel Christopher Jewellery Reviews 667

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient guidance throughout the entire process, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and the care taken to ensure a smooth experience. Reviewers are particularly impressed with the high quality of the products, noting that the jewelry is stunning, perfect, and crafted with outstanding attention to detail. The user experience is consistently described as positive, with many customers feeling comfortable and well-supported from start to finish, often returning for future purchases.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and helpful.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and stunning designs... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and professional... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the product,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, amazing, and a pleasure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie made the process of designing and making my engagement ring and our weddings rings a fantastic (and fun!) experience! She listened to my preferences closely and found us an incredible stone to... See more

Company replied

Rated 5 out of 5 stars

Dan was incredibly knowledgeable, kind and patient as we went through the process of choosing the right engagement ring and wedding bands. Everyone in the shop was very warm and welcoming. The quality... See more

Company replied

Rated 5 out of 5 stars

Amazing jewellers. Fabulous service from Sophie, who was friendly, knowledgeable and professional. Most importantly, she took the time to make sure that we were selecting the best possible diamond and... See more

Company replied

Rated 5 out of 5 stars

We ordered some solitaire diamond earrings for our daughter for her wedding day. Hannah was an absolute star with helping us to choose the ones we wanted. We were able to pick the actual diamonds that... See more

Company replied


Company details

  1. #3 of 111 best companies in Jeweller
  2. #2 of 16 best companies in Diamond Dealer
  3. #1 of 23 best companies in Jewellery Buyer
  4. #4 of 93 best companies in Jewellery Designer
  5. #11 of 293 best companies in Jewellery shop
  6. #1 of 5 best companies in Wholesale Jeweller

Written by the company

Welcome to Daniel Christopher Jewellery Located in the heart of London’s historic Hatton Garden, Daniel Christopher Jewellery is a multi-award-winning, independent fine jeweller. We specialise in crafting exceptional bespoke engagement rings, wedding bands, and exquisite diamond jewellery, combining decades of family heritage with state-of-the-art craftsmanship. At Daniel Christopher, we believe that choosing fine jewellery should be a relaxed, transparent, and unforgettable experience. Whether you are designing a custom engagement ring from scratch or selecting a piece from our ready-to-wear collections, our GIA-trained gemologists and expert team are dedicated to guiding you with honest advice and zero pressure. Our Heritage and Accreditations While our modern showroom opened its doors in 2013, our roots in the Hatton Garden diamond trade date back to 1964. We bring generations of diamond sourcing expertise directly to our clients. As proud members of the London Diamond Bourse and the National Association of Jewellers, our commitment to quality, ethics, and service has been recognised with prestigious industry accolades, including the title of Bespoke Jewellery Retailer of the Year, Bridal Jeweller of the Year, Independent Fine Jeweller of the Year and National Association of Jewellers Team of the Year. The Bespoke Design Experience Creating your dream ring is our specialty. Our bespoke jewellery service is a collaborative, step-by-step journey: Diamond Education: We prioritise teaching you about the "Four Cs" (Cut, Colour, Clarity, and Carat) so you can make an empowered, informed choice. Unrivalled Diamond Selection: We hold a vast inventory of ethically sourced, GIA-certified natural diamonds as well as premium GIA and IGI Certified lab-grown diamonds, allowing us to cater to all ethical preferences and budgets. State-of-the-Art Design: Utilising advanced CAD (Computer-Aided Design) technology alongside traditional artistry, we help you visualise your unique design before it is brought to life. Onsite Master Craftsmanship: Every bespoke piece is meticulously handmade in our onsite London workshop by specialised diamond cutters, mounters, diamond setters and master goldsmiths. Because we do not outsource, your jewellery proudly carries a UK hallmark, the prestigious Made in the UK Stamp and meets our exacting quality control standards. Comprehensive Jewellery Services Beyond engagement and wedding rings, we are a full-service Hatton Garden jeweller offering a wide array of fine jewellery and professional services: Fine Jewellery Collections: Discover our meticulously crafted diamond rings, wedding bands, tennis bracelets, eternity rings, diamond earrings and pendants. Jewellery Remodelling & Upcycling: We specialise in breathing new life into unworn heirlooms, allowing you to repurpose old scrap gold or antique family diamonds into stunning new, contemporary designs. Repairs and Restoration: From simple ring resizing and deep ultrasonic cleaning to complex restorations, our workshop handles your precious items with the utmost care. Wedding Band Melt and Makes: Whether you have old heirloom wedding bands, scrap gold, or unworn pieces, our Melt and Make service involves melting down your precious metal and hand crafting new wedding bands from the gold. It is both economical and highly emotive, allowing heirloom jewellery to be worn for generations to come. Professional Valuations: We provide accurate, up-to-date jewellery valuations for insurance and probate purposes. Our Commitment to You (The Daniel Christopher Guarantee) We stand by the exceptional quality of our work long after you leave our showroom. We offer a 30-day money-back guarantee on all non-bespoke items, ensuring complete peace of mind. Furthermore, we provide lifetime aftercare for our rings, including complimentary professional cleaning and annual prong checks to ensure your diamonds remain secure and brilliant for a lifetime. Your Feedback Shapes Our Craft Trust and reputation are the cornerstones of our family business. We are incredibly proud of the relationships we build with our clients and the milestone moments we are trusted to help create. If you have visited our Greville Street showroom or purchased from us online, we would love to hear about your experience. Your reviews not only help our independent business thrive, but they also guide future customers in making their own confident, lifelong jewellery decisions. Thank you for choosing Daniel Christopher Jewellery.


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Multi Award Winning Bespoke Jeweller

Create your ring with our team of Award Winning Jewellery Experts

5.0

Excellent

TrustScore 5 out of 5

667 reviews

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Rated 5 out of 5 stars

Jewellery rebuild

Daniel and his team were very good, I went there for a jewellery remodel using my mum and mother in-laws rings. A beautiful ring was created which I am delighted with. Initially it was a little big however it was resized with out charge. I would definitely recommend and use them again.

22 June 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us a review. I am so pleased that you are happy with your lovely ring, created from such sentimental pieces. I am glad that our complimentary resize meant that your ring now fits you very well. We really appreciate your recommendation, and I will make sure that Daniel hears of your very kind words! Please do not hesitate to get in touch if there is anything else we can help with in the future :) Kind regards, The DC Team.

Rated 5 out of 5 stars

Personal customer service

Great customer service the person who served us was Hannah and was very patient. What she didn’t know she sort advice from more experienced and the 1st diamond looked at fit like a glove.
Thanks for an overall great experience

12 July 2024
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Reply from Daniel Christopher Jewellery

I was so pleased to be able to help you find a stunning diamond for your ring! Thank you for your very kind feedback on your experience. Please let us know if there is anything else that we can help with in future! Kind regards, Hannah and the Team at Daniel Christopher.

Rated 5 out of 5 stars

Great Service and a lovely Diamond Engagement Ring!

Went into Daniel Christopher in the afternoon of the 4th July to pick an engagement ring to surprise my now fiancée with that evening. I had no experience of selecting rings, but Hannah was great in helping me choose a beautiful ring which I was able to collect by the end of the day. Although slightly too big there was no issue taking this back to be resized which Daniel Christopher did very quickly. A great service, and a lovely diamond engagement ring so we plan to use Daniel Christopher again for the wedding bands.

4 July 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave such a glowing review, we really appreciate your kind words. I am so pleased that we were able to work to your timeframes and, most importantly, that you are both happy with your beautiful ring! We look forward to seeing you both again very soon to choose your wedding bands! Kind regards, Hannah and the whole Team at DC.

Rated 5 out of 5 stars

Exemplary customer service from start to finish. A wonderful company full of skill and expertise

Exemplary customer service from start to finish. I wanted a sentimental piece of jewellery repaired and was very specific in my instructions not to polish the ring, as I wanted to maintain its integrity. From the start when I sent an enquiry, Sophie was absolutely wonderful. She understood my request and the fact that the piece of jewellery means a lot to me, dealt with my query sensitively and was very efficient.Dan listened to me when I took the ring in for my consultation, was warm yet professional, discussed the repair with me and managed my expectations in terms of cost and time frame. It was done very quickly and communication is faultless. I experienced Sophie’s fantastic customer service and friendly manner again, this time in person when I collected the ring and was astonished at what an amazing job had been done. Whoever worked on the ring is extremely skilled and talented. I felt quite emotional seeing it. A very special piece of jewellery, priceless to me, which can be worn once again and a seamless experience from start to finish. I cannot sing the company’s praises highly enough and will be recommending their services to everyone. Thank you very much for your care. If only all companies worked like this, life would be much easier!

20 July 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Hi Alicja,

Your kind review means so much to us, thank you for taking the time to write it. Please do get in touch if you need anything else at all!

Rated 5 out of 5 stars

Great craftmanship

Great craftmanship, I loved the ring.

12 July 2024
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Reply from Daniel Christopher Jewellery

Thanks so much for your review and feedback, its great to hear your love your ring. If we can assist you with anything further, please let us know.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, great advice from in house skilled jewellers and staff. Mended my engagement ring and had it looking better than before it broke, re sized it alongside this, resized my wedding band also complimentary! I bought a beautiful emerald half eternity there also. Would recommend to anyone.

6 July 2024
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Reply from Daniel Christopher Jewellery

Hi Astra,

We are happy to help! And so glad you enjoyed your experience with us. Please get in touch if you need anything else at all.

Rated 5 out of 5 stars

Excellent service. Daniel was very knowledgeable and…

Daniel was very knowledgeable and helped us make the right decision for our purchase. He explained all the alternatives, so we could decide on the exact gift within our budget.

3 July 2024
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Reply from Daniel Christopher Jewellery

Hi Yvonne,

We are so glad you were happy with your experience with us, thank you for taking the time to write us a review :)

Rated 5 out of 5 stars

My rings looked like new

My rings looked like new! Very professional and helpful service.

3 July 2024
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Reply from Daniel Christopher Jewellery

Hi Deborah, thank you for your review. Thanks That is great to hear and thank you for your feedback. If we can assist with anything further, please let us know.

Rated 5 out of 5 stars

Great Knowledge

I first came to know about Daniel Christopher from reading all the great reviews on line. I am glad I did!
I dealt with Hannah Veasey who was amazing from start to finish. I had no idea about diamonds but she found me the perfect diamond something I wasn't even looking for, Hannah made the whole experience pleasurable from start to finish.
I was informed via e-mail about my ring order and delivery date.
I couldn't ask for more from this great company and a reasonable price for my girlfriends engagement ring.

29 May 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Hi Jason,

Thank you for your review, it means a lot to us! We will make sure Hannah sees your kind words, and we will be here should you need anything else at all!

Rated 5 out of 5 stars

A fantastic experience

A fantastic experience. Daniel was professional, genuine and diligent. I could not fault his company or character. Smooth and comfortable selling from beginning to end. The price for my items was very reasonable, and I received my payment to my bank in 24 hours. You could not do better anywhere else!

2 July 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Hi Francis,

Thank you so much for your feedback :) do get in touch if we can help with anything else at all!

Rated 5 out of 5 stars

Speedy and high quality service

Speedy and high quality service, will definitely use them in the future!

27 June 2024
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Reply from Daniel Christopher Jewellery

Hi Kate, Thank you for your review and feedback, that is great to hear. We look forward to welcoming you back in the future

Rated 5 out of 5 stars

Fabulous service from start to finish I…

Fabulous service from start to finish I would highly recommend.

22 June 2024
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Reply from Daniel Christopher Jewellery

Hi Kim. Thank you for your review and feedback and sorry to not reply sooner. Its great to hear you are happy and if we can do anything further to assist you, please let us know

Rated 5 out of 5 stars

Excellent, professional service

We received very helpful advice on how best to achieve the result we wanted in ‘repairing’ a patterned wedding ring. This was followed by impressive workmanship that created a ring that was as good as new.

8 June 2024
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Reply from Daniel Christopher Jewellery

Hi David,

We appreciate your feedback greatly, and are so glad you're happy with your ring!

Rated 5 out of 5 stars

Reset my wife's diamond ring and now…

Reset my wife's diamond ring and now looks as good as new. Nice people.

7 June 2024
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Reply from Daniel Christopher Jewellery

Hi Paul,

Thank you so much, we are very happy to hear you are happy with your ring :)

Rated 5 out of 5 stars

Would not hesitate to comment Daniel…

Would not hesitate to comment Daniel Christopher. Charming staff and very helpful, nothing was too much trouble.

5 June 2024
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Reply from Daniel Christopher Jewellery

Hi Valerie,

Thank you for taking the time to give us your feedback, we really appreciate it :) let us know if you need anything else!

Rated 5 out of 5 stars

Thoroughly professional Hatton Garden jewellers and they produced a most beautiful engagement ring

From the first call to Daniel Christopher to receiving the Trilogy engagement ring it has been the most perfect experience. I live in Cornwall and only had 3 weeks to get a ring. Although a shorter lead time to their normal 5-6 weeks they were able to work with this and with the superb help from both Hannah and Dan, they guided in how to choose the main diamond using the videos to inspect the diamonds better than the human eye and their explanations as to what each classification meant to make an informed choice.

I didn't even know the ring size but I sent through photos of her hand and left the rest to the team there.

The ring arrived via Special Delivery exactly when we had arranged 3 weeks previously and I couldn't be more pleased when it arrived, better than I could ever have imagined, superb craftmanship. The ring is beautiful, the diamonds excellent and most important thing of all, my wife to be absolutely loves it.

Thank You. We will be coming to meet you to choose our wedding bands.

24 May 2024
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Reply from Daniel Christopher Jewellery

Hi James,

It is wonderful to know how happy you are with the service you received. Thank you for your review! Please do get in touch if you need anything else at all.

Rated 5 out of 5 stars

My partner and I were recommended…

My partner and I were recommended Daniel Christopher by a friend. We had a good idea of what we wanted but Hannah did an exceptional job of helping us refine our vision in my partners engagement ring.

Patiently dealing with our meticulous questions, we really enjoyed the process of buying the ring from DC

Now, just for the big day…

Thank you very much Hannah

1 June 2024
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Reply from Daniel Christopher Jewellery

Hi Sonney,

Your feedback is very appreciated, we will let Hannah know how happy you are, and we will be here if oyu need anything else at all!

Rated 5 out of 5 stars

Superb craftsmanship!!

Wonderful and fantastic experience from the start until the end, my (now) fiancé LOVED the ring and can’t stop staring at it. They are a very patient and knowledgeable team, they catered to my every request and I couldn’t recommend it highly enough.

8 May 2024
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Reply from Daniel Christopher Jewellery

Hi Vitor,

Thank you so much for your review, it is fantastic to know you and your fiancé are happy with your engagement ring! We will be here for whatever else you may need :)

Rated 5 out of 5 stars

Engagement Ring Purchase

Sophie was fantastic from start to finish during the purchase of my partners engagement ring. Her knowledge & advice is excellent & she helped me make a wonderful decision on choosing the right ring!

22 May 2024
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Reply from Daniel Christopher Jewellery

Hi Lee,

Thank you very much for your kind feedback. We appreciate it, and hope you'll let us know if you need anything else at all!

Rated 5 out of 5 stars

Engagement Ring Process

Sophie was amazing to start off the process, meeting with us to discuss options and then was quick to remember me when I came back to continue the process!

Daniel was then just as amazing when picking it all up when Sophie was away to finalize the details and process the order.

Overall really amazing experience and timely process from start to finish with all the expertise you need in between!

22 May 2024
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Reply from Daniel Christopher Jewellery

Hi Ben,

It's fantastic to know you are happy with the service you received! Please do let us know if you need anything else at all in future :)

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