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Daniel Christopher Jewellery Reviews 667

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient guidance throughout the entire process, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and the care taken to ensure a smooth experience. Reviewers are particularly impressed with the high quality of the products, noting that the jewelry is stunning, perfect, and crafted with outstanding attention to detail. The user experience is consistently described as positive, with many customers feeling comfortable and well-supported from start to finish, often returning for future purchases.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and helpful.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and stunning designs... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and professional... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the product,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, amazing, and a pleasure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie made the process of designing and making my engagement ring and our weddings rings a fantastic (and fun!) experience! She listened to my preferences closely and found us an incredible stone to... See more

Company replied

Rated 5 out of 5 stars

Dan was incredibly knowledgeable, kind and patient as we went through the process of choosing the right engagement ring and wedding bands. Everyone in the shop was very warm and welcoming. The quality... See more

Company replied

Rated 5 out of 5 stars

Amazing jewellers. Fabulous service from Sophie, who was friendly, knowledgeable and professional. Most importantly, she took the time to make sure that we were selecting the best possible diamond and... See more

Company replied

Rated 5 out of 5 stars

We ordered some solitaire diamond earrings for our daughter for her wedding day. Hannah was an absolute star with helping us to choose the ones we wanted. We were able to pick the actual diamonds that... See more

Company replied


Company details

  1. #3 of 111 best companies in Jeweller
  2. #2 of 16 best companies in Diamond Dealer
  3. #1 of 23 best companies in Jewellery Buyer
  4. #4 of 93 best companies in Jewellery Designer
  5. #11 of 293 best companies in Jewellery shop
  6. #1 of 5 best companies in Wholesale Jeweller

Written by the company

Welcome to Daniel Christopher Jewellery Located in the heart of London’s historic Hatton Garden, Daniel Christopher Jewellery is a multi-award-winning, independent fine jeweller. We specialise in crafting exceptional bespoke engagement rings, wedding bands, and exquisite diamond jewellery, combining decades of family heritage with state-of-the-art craftsmanship. At Daniel Christopher, we believe that choosing fine jewellery should be a relaxed, transparent, and unforgettable experience. Whether you are designing a custom engagement ring from scratch or selecting a piece from our ready-to-wear collections, our GIA-trained gemologists and expert team are dedicated to guiding you with honest advice and zero pressure. Our Heritage and Accreditations While our modern showroom opened its doors in 2013, our roots in the Hatton Garden diamond trade date back to 1964. We bring generations of diamond sourcing expertise directly to our clients. As proud members of the London Diamond Bourse and the National Association of Jewellers, our commitment to quality, ethics, and service has been recognised with prestigious industry accolades, including the title of Bespoke Jewellery Retailer of the Year, Bridal Jeweller of the Year, Independent Fine Jeweller of the Year and National Association of Jewellers Team of the Year. The Bespoke Design Experience Creating your dream ring is our specialty. Our bespoke jewellery service is a collaborative, step-by-step journey: Diamond Education: We prioritise teaching you about the "Four Cs" (Cut, Colour, Clarity, and Carat) so you can make an empowered, informed choice. Unrivalled Diamond Selection: We hold a vast inventory of ethically sourced, GIA-certified natural diamonds as well as premium GIA and IGI Certified lab-grown diamonds, allowing us to cater to all ethical preferences and budgets. State-of-the-Art Design: Utilising advanced CAD (Computer-Aided Design) technology alongside traditional artistry, we help you visualise your unique design before it is brought to life. Onsite Master Craftsmanship: Every bespoke piece is meticulously handmade in our onsite London workshop by specialised diamond cutters, mounters, diamond setters and master goldsmiths. Because we do not outsource, your jewellery proudly carries a UK hallmark, the prestigious Made in the UK Stamp and meets our exacting quality control standards. Comprehensive Jewellery Services Beyond engagement and wedding rings, we are a full-service Hatton Garden jeweller offering a wide array of fine jewellery and professional services: Fine Jewellery Collections: Discover our meticulously crafted diamond rings, wedding bands, tennis bracelets, eternity rings, diamond earrings and pendants. Jewellery Remodelling & Upcycling: We specialise in breathing new life into unworn heirlooms, allowing you to repurpose old scrap gold or antique family diamonds into stunning new, contemporary designs. Repairs and Restoration: From simple ring resizing and deep ultrasonic cleaning to complex restorations, our workshop handles your precious items with the utmost care. Wedding Band Melt and Makes: Whether you have old heirloom wedding bands, scrap gold, or unworn pieces, our Melt and Make service involves melting down your precious metal and hand crafting new wedding bands from the gold. It is both economical and highly emotive, allowing heirloom jewellery to be worn for generations to come. Professional Valuations: We provide accurate, up-to-date jewellery valuations for insurance and probate purposes. Our Commitment to You (The Daniel Christopher Guarantee) We stand by the exceptional quality of our work long after you leave our showroom. We offer a 30-day money-back guarantee on all non-bespoke items, ensuring complete peace of mind. Furthermore, we provide lifetime aftercare for our rings, including complimentary professional cleaning and annual prong checks to ensure your diamonds remain secure and brilliant for a lifetime. Your Feedback Shapes Our Craft Trust and reputation are the cornerstones of our family business. We are incredibly proud of the relationships we build with our clients and the milestone moments we are trusted to help create. If you have visited our Greville Street showroom or purchased from us online, we would love to hear about your experience. Your reviews not only help our independent business thrive, but they also guide future customers in making their own confident, lifelong jewellery decisions. Thank you for choosing Daniel Christopher Jewellery.


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Multi Award Winning Bespoke Jeweller

Create your ring with our team of Award Winning Jewellery Experts

5.0

Excellent

TrustScore 5 out of 5

667 reviews

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Rated 5 out of 5 stars

Smooth and pleasant experience

Sophie was lovely, pleasant and understanding. She took the time to walk me through the entire process and made sure that I was completely happy with my ring.

In particular, I found the transparency with pricing really quite refreshing. It was clear to me that the team prioritised customer satisfaction and fairness over all.

I could not recommend DC enough!

14 May 2024
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Reply from Daniel Christopher Jewellery

Hi Dlraj,

Your kind review is wonderful, thank you for taking the time to write it :)

Rated 5 out of 5 stars

Felt at ease

Felt at ease, the staff listened carefully to our wishes and did not press us to consider items beyond our budget.

21 May 2024
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Reply from Daniel Christopher Jewellery

Hi Suong,

Thank you so much for your review. Please do let us know if you need anything else in future!

Rated 5 out of 5 stars

Ring resize

I would highly recommend. It was easy from start to finish, with booking in my ring and collecting it. Same day resize was great.

18 May 2024
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Reply from Daniel Christopher Jewellery

Hi Charlotte,

It's great to know you are happy with your expereience with us, thank you for writing your review :)

Rated 5 out of 5 stars

Returning Customer and still amazing quality of work

We are a returning customer as we had our rings made larger 3 years ago but due to weight lose, we now needed them made smaller. So we obviously came back to Daniel Christopher as they done such a superb job the first time round.
We again were not disappointed with the level of service and the quality of the work

4 May 2024
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Reply from Daniel Christopher Jewellery

Hi Joanne,

We really appreciate that you trusted us enough to come back. We hope to see you again in future!

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and absolutely delighted with my engagement ring! We also got our wedding rings here and they are beautiful too!

18 April 2024
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Reply from Daniel Christopher Jewellery

Hi Sophie,

It is a pleasure to have made these special pieces for you! Pop in any time for a free clean of your rings :)

Rated 5 out of 5 stars

Engagement ring repair

Always so helpful and efficient

17 April 2024
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Reply from Daniel Christopher Jewellery

Hi Catherine,

Thank you for your kind words, we look forward to seeing you in future :)

Rated 5 out of 5 stars

Great service

Sophie was really helpful

20 April 2024
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Reply from Daniel Christopher Jewellery

Hi Harry,

Thank you so much for leaving us a review, we will let Sophie know that you're happy, and please do let us know if you need us at all in future!

Rated 5 out of 5 stars

Best resizing

Trust the experts here. Had a complex ring resizing, which involved reducing size significantly plus repositioning of stones. Very valuable ring, was nervous initially , but result is amazing. What’s more, the team recommended not do it same day service (which I initially wanted), to make sure it was done with time and care (and saved me some money too!). Would not go anywhere else now.

13 April 2024
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Reply from Daniel Christopher Jewellery

Hi Alisa,

Thank you for coming to us with your piece, we are so glad to hear you're happy with the service you received!

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. Highly highly recommend! We lost my dad last year and I was very keen to get his signet ring resized for my son. After having been told by several goldsmiths/jewellers that this was not possible due to the style of the ring and stone were recommended to speak to Daniel and his team. Not only did they resize the ring for us they were also incredibly kind and compassionate and understood the sentimental value of the ring. Their communication was excellent and I felt really well looked after. Basically a team you can really trust! THANK YOU so much!

12 April 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

H Uta,

It means a lot that we could help with your very important ring. Thank you for your review, and do let us know if we can help with anything else in future!

Rated 5 out of 5 stars

Really helpful staff great service and…

Really helpful staff great service and great job making to wedding rings with my late father gold.

17 April 2024
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Reply from Daniel Christopher Jewellery

Hi John,

It's fantastic to hear you enjoyed your experience with us. Please do let us know if we can help with anything else at all!

Rated 5 out of 5 stars

Great experience with the team at DC!

Great experience with the team at DC! We got my engagement ring here, and both our wedding bands. My fiancé wanted something a little bit custom and the team were so helpful at creating something that he was happy and comfortable with. We had a wonderful experience and would always recommend Daniel Christopher!

6 April 2024
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Reply from Daniel Christopher Jewellery

Hi Christine,

It is a pleasure to have been part of making all these special pieces for you! Thank you for your kind review :)

Rated 5 out of 5 stars

Hannah understood exactly what I wanted…

Hannah understood exactly what I wanted and DC Jewellery designed and produced it to a very high standard.

4 April 2024
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Reply from Daniel Christopher Jewellery

Hi John,

Thank you for your kind review. We will ensure Hannah knows you were happy her service, and we hope to see you again in future!

Rated 5 out of 5 stars

10/10 Jewelery & Service

Got an absolutely beautiful custom ring with these guys. Service couldn't have been more helpful and informative. A very fair price and excellent post care service, couldn't be happier!

3 April 2024
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Reply from Daniel Christopher Jewellery

Hi Laurie,

Your kind words mean a lot, we are very happy to help! Please let us know if we can do anything else for you :)

Rated 5 out of 5 stars

AMAZING

The repairs to my engagement ring were perfect and really looking forward to working with Daniel Christopher again in the future for a re-design! Thank you

27 March 2024
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Reply from Daniel Christopher Jewellery

Hi Michaela,

Thank you for taking the time to leave us a review, we hope to see you again in future!

Rated 5 out of 5 stars

Great jewellery and customer service

Very friendly and helpful with great customer service

27 March 2024
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Reply from Daniel Christopher Jewellery

We are so happy to hear you had a good experience with us :) thank you for your review!

Rated 5 out of 5 stars

Ring upsizing

I was surprised at the short space of time that it took for my job to be completed, when I picked up my ring it looked like new.

26 March 2024
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Reply from Daniel Christopher Jewellery

It is wonderful to hear you're happy with the service your received. Please let us know if you need anything else at all!

Rated 5 out of 5 stars

Daniel Christopher go above and beyond to deliver

My second experience with Daniel Christopher and I couldn't recommend them more. They met tight turnaround times twice, to make an engagement ring and then to resize it. Another positive is that the staff are very knowledgeable and provide great advice. Meaning my fiancé is extremely happy with her ring.

23 March 2024
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Reply from Daniel Christopher Jewellery

Hi Julian,

Thank you for coming back to us, we are always pleased to see our customers again!

Rated 5 out of 5 stars

Antique jewellery repairs

Everyone I have seen in the workshop and the shop has been friendly and knowledgable. They have inspected the jewellery carefully and then made excellent repairs for a fair price. And the shop is dog friendly too!

13 March 2024
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Reply from Daniel Christopher Jewellery

Hi Mary,

We are so glad you had a good time with us, and the dog! Please do let us know if we can do anything else for you future :)

Rated 5 out of 5 stars

Engagement rings

Great experience making custom made engagement rings. Dealt with a few members of staff and all of them were knowledgeable and friendly. Would highly recommend!

8 March 2024
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Reply from Daniel Christopher Jewellery

Hi Kate,

Your feedback is so important. Thank you for writing your review, and please let us know if we can do anything else for you :)

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