Heidi D is absolutely the best representative you could ask for. She is kind, respectful, and will help her members to the best of her ability. She is extremely knowledgeable, and makes you feel comfo... See more
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Heidi Deluco did an amazing job as always! She was able to make what I thought was impossible actually possible. She was able to help me refinance my car using DCU along with increase my credit and ge... See more
Amalia is very informative and helped me figure out my finances and how to better manage my bills.
Heidi was knowledgeable and answered all my questions. Helped me with a transfer and even promoted my ordering a visa credit card with rewards. I look forward to Using my new credit card. Thank you... See more
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
350 John Fitch Highway, 01420, Fitchburg, MA, United States
- 1-800-328-8797
4.7
Excellent
45 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Amalia was very kind and made opening a…
Amalia was very kind and made opening a new account very easy!
29 May 2026
Unprompted review
Amalia is very informative and helped…
Amalia is very informative and helped me figure out my finances and how to better manage my bills.
28 May 2026
Unprompted review
Heidi D is absolutely the best…
Heidi D is absolutely the best representative you could ask for. She is kind, respectful, and will help her members to the best of her ability. She is extremely knowledgeable, and makes you feel comfortable. I would give her 10 stars if I could. The Fitchburg DCU office and the community is so blessed to have her their:).
8 May 2026
Unprompted review
Leo was extremely helpful
Leo was extremely helpful, and left me with zero questions! Very glad I went to this branch. It took less than 15 minutes for everything I needed.
15 May 2026
Unprompted review
Julia was a great teller
Julia was a great teller! Personality and knowledgeable! Thank you.
6 May 2026
Unprompted review
I am so glad that my card was replaced…
I am so glad that my card was replaced even though I had it.Just less than two weeks, so it makes me so happy. At first I was afraid that the judge me for losing my cat in less than two weeks of obtaining a new one. I love the DCU customer service.
4 May 2026
Unprompted review
Graitfull they give a good but a good…
Graitfull they give a good but a good service number 1 no Fitchburg
1 May 2026
Unprompted review
Heidi Deluco did an amazing job as…
Heidi Deluco did an amazing job as always! She was able to make what I thought was impossible actually possible. She was able to help me refinance my car using DCU along with increase my credit and get a balance transfer all set up for me. She’s amazing and I highly recommend!
20 April 2026
Unprompted review
Heidi was knowledgeable and answered…
Heidi was knowledgeable and answered all my questions. Helped me with a transfer and even promoted my ordering a visa credit card with rewards. I look forward to
Using my new credit card.
Thank you Heidi deluco
29 April 2026
Unprompted review
Nicole was great and fast and nice
28 April 2026
Unprompted review
Nicole & Alicia are amazing!!
27 April 2026
Unprompted review
Nicole
My customer service person was Excellent ! Nicole was patient and articulate and has the perfect demeanor for Customer Service Excellence !!!
24 April 2026
Unprompted review
If you own a business in Fitchburg and…
If you own a business in Fitchburg and don't have an account with DCU, I would suggest you not accept checks from their institution. They will not honor the check for cash payment.
23 April 2026
Unprompted review
Rosemond Laine was very helpful and…
Rosemond Laine was very helpful and kind God bless you
20 April 2026
Unprompted review
Patricia Melo
Patricia, on Fitchburg office, is kind, she takes time enough to explain and find the better option for the client. I trust on her!
18 April 2026
Unprompted review
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