What made my experience great was (1). Jacob - he thought fast and took very fast action and locked my account when I called. Hacker was talking to my husband on his phone pretending to by a DCU repre... See more
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Juan Alverado made my experience easy and stress free. Quick, efficient, and very personable. I cant thank him enough.
Juan Alvarado made the experience great. Knowledgeable and great vibes. Broke everything down well and made the process seamless.
It was great Amy Boateng was able to help me with exactly what I needed they also had a cool mouse pad gonna be using DCU to save my money for a while
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
564 Bridge Street, 01850, Lowell, MA, United States
- 1-800-328-8797
4.8
Excellent
50 reviews
Hasn’t replied to negative reviews
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Your service is great ,
Your service is great ,, you have customer care with good knowledge
18 March 2026
Unprompted review
The service was fast and very efficient,
The service was fast and very efficient,
18 March 2026
Unprompted review
Excellent costumer skills
Excellent costumer skills, Stephanie will go above and beyond to satisfy her clients as I have always worked with her this is my observation of her.
17 March 2026
Unprompted review
Awesome service like always very…
Awesome service like always very professional
16 March 2026
Unprompted review
Outstanding Help from Amu Boateng
I recently visited the DCU Lowell branch and had a great experience. A representative named Amu Boateng helped me with my personal loan, and she was extremely kind, patient, and professional throughout the whole process. She took the time to explain everything clearly and made sure I understood all the details. Her customer service was excellent, and she made the entire experience smooth and stress-free. I truly appreciate her help and would highly recommend the DCU Lowell branch because of the outstanding service she provided
16 March 2026
Unprompted review
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