dealdirectblinds.co.uk Reviews 866

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and politeness, noting their efficiency and professionalism. Many people highlight the excellent service received from initial measurement to fitting, often mentioning the quick and tidy work of the installers. Consumers are very happy with the quality of the products, finding them to be of high standard and offering great value. The pricing is frequently mentioned as very reasonable, with many people finding it to be better than competitors.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Users describe positive interactions with the product. Many customers are extremely pleased with their... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Price

Consumers find price to be positive, consistently reporting good and reasonable prices compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had Shutters fitted by Dealdirectblinds I wish l had done it years ago love them look smart ,expensive good quality thanks to the polite + helpful staff who came to fit them they were in and... See more

Company replied

Rated 5 out of 5 stars

From start to finish the Deal Direct Blinds team were magnificent. From MD Ed, reception Andrea and Rob who measured up to Paul who did the final fitting. The Blinds are perfect top quality, and I co... See more

Company replied

Rated 5 out of 5 stars

Paul and Jason visited my elderly mother-in-law’s bungalow yesterday to install her new blinds. Couldn’t fault them. Both were really friendly and made her feel totally at ease. Blinds are beautiful.... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish ! Ed runs an excellent company , very good value and very good products . Customer service is amazing . Fitters were excellent. Even gave us advice on other... See more

Company replied


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5.0

Excellent

TrustScore 5 out of 5

866 reviews

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Rated 5 out of 5 stars

3rd Time around

This is my 3rd time shopping with Deal Direct blinds.
I don’t shop around any more. The response when you ring up to ask for someone to measure is quick and very helpful. Peter who comes to measure gives brilliant advice and Dan who comes to fit, knows exactly what’s needed. He is thorough and gets everything right first time. But it doesn’t stop there - their customer service and aftercare sales is brilliant.
The past customer is not forgotten - you get well taken care all the time you’re a customer.

8 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

All went smoothly from measuring…

All went smoothly from measuring service to fitting & a fair price.
Paul the fitter was on time, did a great job & was neat & tidy.
Would highly recommend

15 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Totally recommend Deal Direct Blinds

Totally recommend Deal Direct Blinds. Great communication, workmanship and service.

10 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Our quote, which we had two from Peter, who was full of really helpful advice, no hard sell, and actually advised we take some further time before we confirmed based on our needs.
Price was great and had a few quotes from local and national firms.
Admin staff were friendly and kept me informed when their manufacturer was going to be late and fitters came today and were quick, tidy and professional.

22 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 3 out of 5 stars

Disappointed on this occasion

Roller blinds in conservatory costing £1200 approx
Overall disappointed in product fitting and response from company.
I queried significant gaps in the blinds throughout (not just corners)
Previously had good experience but now I feel let down by a company I trusted in.
I appreciate fitters have returned twice however they have been unable to rectify issue due to space between brackets and unfortunately had I known this I would not have gone with these although was recommended these by estimator
I will not be a returning customer
I would advise anyone to check small print regarding gaps as this has been mentioned on several occasions during my correspondence with the company

18 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Morning Margaret,
I must start this by saying I'm very disappointed with your review.
1. You say you are disappointed with the product, it is 100% perfect and it comes with a lifetime warranty . Both fitters that we sent out, explained about the install.
2. Yes, you queried gaps, unfortunately regardless of where you purchase the blinds from these gaps are categorically unavoidable. At the point of sale, peter explained you will get gaps - as we do with every customer. You also ticked the advisory box that this had been explained to you and ticked and signed the box and agreed that you understood what you were signing for. You were also given a product characteristic information leaflet which clearly explains this.
3. You say you wont be returning and you feel let down by us however one of our admin spent a while on the phone talking through very calmly with you - after listening to the conversation we have 0 tolerance to rudeness and disrespect towards my staff.
If there is anything that is fixable on this installation, trust us in saying we would of rectified it straight away.
If you are still not satisfied with our response, please feel free to contact the The British Blind and Shutter Association who offer a free mediation service.
Many thanks
DDB

Rated 5 out of 5 stars

Superb Service

Paul & Jason were superb. Very quick and efficient business.

18 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Great service from ordering to fitting

A new blind was ordered and made up very quickly. All staff are great - Dan was excellent- he fitted the blind and helped with a small adjustment on one of our other blinds supplied by Deal Direct. Big shout out for Jackie who is behind the scenes but is an essential member of the team !

18 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

A really positive experience

Everything was so fast from measuring and ordering to fitting a couple of weeks later with great communication throughout. We had the blinds fitted today at my dad's house and Paul and Jason were efficient, friendly, professional and very tidy and considerate. The blinds and windows look great just in time for Xmas. Thank you! Wouldn't hesitate to use again or recommend.

18 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Awesome job done by Dan

Awesome job done by Dan! Really quick and detailed! Thank you so much!

18 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Thank you to all at Deal Direct

Just some feedback to say thank you to all the staff at Deal Direct. They have been extremely helpful throughout, both face to face and over the phone. Special mention to Dan and Jason who installed our blinds.

5 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Paul and Jason

Had our shutters fitted today by Paul and Jason and it was seemless! Lovely lads, had great crack and did an amazing job. Also the shutters arrived early which was a bonus!

18 December 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

I received a fantastic service from…

I received a fantastic service from start to finish really good customer service the fitter Dan was very prompt and polite would definitely use this company again

18 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommend Deal Direct Blinds.Don’t go anywhere else for your blinds/shutters. The staff are friendly, professional and prices are very good.

16 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Amazing service

Amazing service, fast and prompt delivery, excellent value for money. We had Paul fit the blinds, very polite and courteous, respectful of property. Have no hesitation in recommending this company!

17 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Fitted blinds

Paul telephoned to advise us of the time he would arrive. My blinds were fitted without any fuss and all mess cleared up.
Very pleased with the difference they make.
We have used the company several times and always had first class service from start to finish

17 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and also your custom
DDB

Rated 5 out of 5 stars

Been using DD for yrs

Been using DD for yrs
Exceptional service and also fitting by Paul

17 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and also your custom
DDB

Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish
Good quality shutters
Special thanks to Phil and Jason
Highly recommended

3 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and also your custom
DDB

Rated 5 out of 5 stars

New blinds

Paul installed blinds on our bedroom windows today, and we were very satisfied with both the product and his workmanship. He was punctual, quick and tidy and he communicated clearly with us throughout. Definitely recommended!

17 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and also your custom
DDB

Rated 5 out of 5 stars

Amazing and exceptional service from…

Amazing and exceptional service from Hannah who helped get my blind sorted within a few days. She went over and beyond especially as they were so busy before Christmas but she arranged to get it repaired within a day - thank you so much. This is the reason I’ll always buy from deal direct and pass on feedback to others too

16 December 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and also your custom
DDB

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