We love the high quality wood frames and can recommend Dear Sam without any doubt. The frames are well processed and the acrylic glass makes the whole product light and shatterproof, which is esse... See more
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See what reviewers are saying
This store might be a scam. My sister bought me a poster on November 1st. Since then, we haven't received any confirmation from the store, yet we have mail from PayPal with payment acceptance. We cont... See more
Absolutely the best shop for posters and frames. I have bought from them more times and I can say that the quality of print is really good - the colours hold well and for long, even when exposed t... See more
I could never stress enough how amazing my experience with Dear Sam was! This is by far the best customer service I've seen in my life! So friendly, helpful, prompt answers, kind, generous. Sanne does... See more
Company details
Information provided by various external sources
Unika posters, tavlor, affischer & prints - till låga priser! Öppet köp i 90 dagar & leveranstid 1-3 dagar! Upptäck posters och fotokonst hos Dear Sam
Contact info
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
I received a broken product and got in touch with customer service who immediately answered my email and sent me a new product.
11 October 2022
Unprompted review
Nice posters
7 September 2022
Fast delivery and high quality frames
4 September 2022
It is as it is described.
20 August 2022
Frames and posters were damaged.
15 August 2022
Reply from Dear Sam
Hello!
Thank you so much for taking the time for writing a review. We are truly sorry that you received your order like this. Can you please contact us at hello@dearsam.com, and we will be happy to send you new posters and frames.
Have a wonderful day!
Excellent quality and speedy delivery
2 August 2022
Thanks for a rewarding purchase…
Thanks for a rewarding purchase experience and a smoth delivery
26 May 2022
Riktgt bra service!
28 April 2022
Amazing quality and fast shipping!
21 March 2022
Really bad
Really bad. The poster was ripped and the frame was to week to hold its own weight so it broke immediately.
12 March 2022
Reply from Dear Sam
Hi Hanin, so sorry that you have received the products in a bad condition and of course, this is something we want to take full responsibility for. I could not find any email from you so I just sent you one and hopefully we can find a solution that makes you happy. You as a customer are very important to us and I really want to help you further with this. Best,Sanne
Very good shop and customer service
Very good shop and customer service. I will always order my posters with "Dear Sam" if possible. Sanne from customer service was very helpful!!
9 March 2022
Unprompted review
Reply from Dear Sam
Hej Bella,
Vad tråkigt att dina posters inte mötte dina förväntningar och vi vill såklart göra allt för att du ska känna dig nöjd! Jag har precis skickat ett mejl till dig för att hitta en lösning, återkom gärna till mig där, så ska jag hjälpa dig vidare! :)
Bästa hälsningar, Danya
Fast delivery
Fast delivery. One of the frames was broken in transport and customer service sorted that problem straight away, excellent customer experience!
17 December 2021
Absolutely the best shop for posters…
Absolutely the best shop for posters and frames. I have bought from them more times and I can say that the quality of print is really good - the colours hold well and for long, even when exposed to direct sunlight. The frames are simple but good looking, especially in minimalistic designs.
One special mention (kudos) to the customer service - in two occasions I had some issues with the shipping (e.g. damage) and the people I spoke to were super kind and quick addressing the problem.
Can only recommend.
13 December 2021
Unprompted review
The best customerservice I have…
The best customerservice I have experienced in a long time. I got a quick and good response to my email. The posters I ordered had high quality and the print was really pretty. Such a nice staff, and I would definitely recommend them to all of you who are considering buying something from their webpage.
6 December 2021
Unprompted review
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