Decathlon Club Reviews 

Excellent service from Summer and the team. Ours was a re-order for new team members and once again the quality was superb.

Decathlon refuse legal tender. I will never use such a so called business and will encourage others not to. Such a terrible experience to go into a shop and then told I cant pay with legal tender. There are better places to shop, so decathlon can go without.

Excellent.
We looked at a kit supplier and Decathlon shone with it's interactive web based design tool which allowed us to play around for weeks with the design. Summer and the rest of the team responded quickly and efficiently with any queries. The manufacturing process was timely, the updates very reassuring and our cycle jerseys arrived ahead of schedule.
Two points - the designs don't stay forever, we dithered and when we went back to them, the design had disappeared and we had to start again. Sizing - this caused a few headaches, the jerseys come up smaller than we would have ordinarily bought. Everyone measured and remeasured, we all went up a size from our normal and all are happy with what we've got.
The jersey are longer than an average cycle top, quality seems good - we all went for the premium rather than normal.

Highly recommended.

Summer was amazing, cant praise her enough for all her help. Clear process throughout and having Summer on hand for any queries made everything a breeze. The production team were also amazing and helpful. The communication received through the entire process, made it easy to keep track of what was happening.
The entire team took the issues we'd had with someone else and simply solved the problem straight away. Would recommend them to everyone, and will definitely be using them again.

I ordered a football kit, the minimum delivery time was stated as 6 weeks, I made contact 4 weeks from my event. Before making the order I called up to see if my timeframe was possible, I was told that no guarantees could be made but that all efforts would be made to try and get the order across in time. After submitting the order I was in constant contact via phone and email with Summer and James, they were very prompt in their responses every time I reached out and I put it down to their alertness that my order did come on time. The order itself was of excellent quality and for a very reasonable price. As representatives of the Decathlon Club, Summer and James were brilliant all the way, it was really refreshing to have a customer service experience that involved no automated messages or any extra steps, direct contact with the people that could help every time, if more companies adopted this practice, the customer service industry would be in a much better place.

The whole experience was great from start to finish. I ordered kit for a charity cycling event and James, who looked after me, did exactly that. He did eveything he could to ensure that the kit arrived in time and looked great.

Decathlon Clubs design feature can be a bit fiddly but it is a great tool to ensure that the kit looks fantastic. When the shirts arrived, the whole team loved them, which was brilliant.

I'd wholeheartedly recommend Decathlon Club and I am sure we'll use them again for next years event.

Finally, a big thank you to James for all his hard work.

We recently received our first batch of club shirts for our archery club are are really pleased with them. They look good, fit well and match the size charts. I was pleasantly surprised at how similar they look to the kit designer tool. Summer was very helpful in advising and efficient in progressing the order and I was kept updated at each stage. The only slight downside was the 6 week lead time, which we will have to go through again now that we are ready for our second order.

Thanks to Elliot and team for making our experience as seamless as possible. Ordered over 50 kits and they are fantastic.

Great interaction from start to finish! From design help, support with order form, and communication through the delivery process this was a great experience. Product is great value for price.

This is the second football kit we’ve had from the Decathlon Club and I can honestly say that they are impeccable. Summer, who handled my order was incredible from start to finish and made the ordering process so simple. I can’t recommend Decathlon Club and Summer enough. Keep up the great work Summer and I’ll hopefully be dealing with you next year.

Decathlon club, specifically Elliot, were extremely helpful, aiding us in bringing both our home and away kits to life. They’re efficient and respond almost immediately after filling out your order forms, would definitely recommend.

Great support from Summer throughout the process and the new kits look great. Would and have recommended to other teams.

Really impressed with Decathlon Club! They produced custom kits for our 5 aside team. The kits look great, lovely quality and make our team really stand out! Friendly service and quick turnaround as well. Summer in the Customer Service team was great. Really helpful and was always on hand to answer any queries I had promptly and efficiently. Highly recommend!

We used Decathlon Club to design tour shirts for our Mixed Lacrosse Summer tour to Freiburg. Summer was absolutely fantastic, from start to finish. She was incredibly helpful and quick to respond with all my queries. She helped make our kit design come to life and we were incredibly happy with the quality of the shirts received. The order also came quicker than estimated, and they came in time for our sports tour despite it being a quick turnaround. Thank you so much Summer - we will definitely be using you for more club kit in future.

Fantastic service from start to finish. Really good custom design option and arrived over a week before we thought it would. Summer was brilliant and very responsive.

Best place to go for your custom kit desgin. Super simple design and ordering process! Summer has been amazing, super clear communication and very efficient.

Kit is a good quality, no distortion in the logo printing. Came out exactly as designed!

Summer helped me through the process every step of the way. The final kit was great quality.

Made the process easy from start to finish, quick to help with any issues i had. The shirts look great and good quality

Kit designer was easy and straight forward, kits arrived looking even better than I imagined and good quality.
Alex was very helpful throughout the process.

Service was amazing , regular updates and quick replies made ordering the kits an easy process , so we will definitely order our kits from here in the future .