DECIBEL *soundproofing & acoustics*  Reviews 72

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought Vibro-Ep Red for my hi-end speakers. I compare with my Isoacoustics Gaia III and it have the same influence. Because of the price which is a quarter from Gaia III, I highly recommend it. Del... See more

Company replied

Rated 5 out of 5 stars

Throughout the years we worked with Decibel on the sound proofing optimisation of several public spaces (offices, restaurants) and on a private residences, as well. On all of them their engineer... See more

Company replied

Rated 4 out of 5 stars

Initially was 3 star because the lack of communication through support email address. No responses to my messages. But then they explained to me that it was an error with the mailbox, message went t... See more

Company replied

Rated 5 out of 5 stars

I selected decibel.shop for reconstruction of my dedicated home cinema room. I used the textile acoustic panels and extra rolls of acoustic textiles. The whole project took almost 6 months to finish d... See more

Company replied

Company details

  1. Acoustical consultant
  2. Home improvement shop
  3. Insulation Materials Shop
  4. Home audio shop

Written by the company

Customers trust DECIBEL for top-quality soundproofing and acoustic solutions. With exceptional range of products and outstanding customer service, DECIBEEL has built reputation for excellence. DECIBEL's commitment to providing expert advice and guidance ensures that every customer receives the best possible experience. Join the over 30 000 happy clients globally.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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Rated 5 out of 5 stars

Great professionals

Great professionals! 👏

8 January 2024
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thanks for your review Theodora, we hope that your beach club will thrive next summer :) Good luck and all the best!

Rated 5 out of 5 stars
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Dear Periklis Staikopoulos,

thank you very much for shopping with us and for your positive review.

We hope that you will enjoy the products that you chose and will see you soon on our shop again.

In the meantime you can rely on our chat, email and telephone support always for free.

Have a great day!

Rated 5 out of 5 stars

Absolutelly amazing

Absolutelly amazing. Easy and clean communication. Everything was organized and planned from A to Z. Execution was very fast and very good ! 100% recommend working with DECIBEL.

18 December 2023
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thanks for your great review!
We are so happy that you are happy :)

We remain at your disposal for any further support and assistance for anything soundproofing and acoustics related that you may need.

Have a great day!

Rated 5 out of 5 stars

Very good quality

The products are very good quality and Dominik from Decibel is really reactive and pro.

27 November 2023
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thank you for your review Sylvain! 🤩

We are very happy that Dominik has been of your service and ensure you that you can rely on our team for any soundproofing and acoustics case that you may have in Austria!

Have a great day!

Rated 5 out of 5 stars

Professional Soundproofing Measures

The communication with the company, from the inspection and preparation, to the installation, was very professional.
The installation by the assembly team went quickly and the workplace was left clean every day.
The only small point of criticism was that we were not given enough information about the dust produced during installation.
We would not recommend installation during ongoing production.
The support provided by the sales representative was very competent and friendly.

To summarize, I can definitely recommend Decibel for soundproofing measures.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, good quality, fast delivery and more importantly very friendly and helpful attitude. I am genuinely grateful for your service.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Our experience with Decibel

Our experience with Decibel has been nothing short of exceptional. From the initial discussions to the final execution, they demonstrated a remarkable level of professionalism and attention to detail. We are delighted to have them as our partners in achieving a soundproof podcast studio, and we wholeheartedly recommend their services to other podcast studios and teams.

Decibel's precision in soundproofing solutions is evident throughout the process. What truly impressed us was their ability to deliver everything on time, despite the tight schedule. Their use of high-quality materials and expert techniques resulted in a studio that meets our every requirement. The installation of their acoustic panels was seamless, and their craftsmanship is truly commendable.

What truly sets Decibel apart is their unwavering commitment to excellence. They listened to our unique needs and tailored their solutions accordingly, ensuring our studio met the highest standards for sound isolation. In working with Decibel, it's clear that they are more than just a soundproof and acoustic provider – they are genuine partners who truly care about the success of your project.

Thank you for everything you did for us and for the professionalism you're putting in your work. We (HackSoft team) are pleased to be working with you and would love to recommend you to everyone who wants to build a new podcast or soundproof studio.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful!

I used DECIBOARD to make our conference room quieter, and it's done wonders. Our meetings are less destructed now because we don't get bothered by noise from outside. Thanks to Diana for the assistance with installation and for answering our thousand questions.

8 August 2023
Unprompted review
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Reply from DECIBEL *soundproofing & acoustics*

Wow, thank you very much for your great review! 🤩❤️

Rated 1 out of 5 stars

Condition

16 panels ordered and not one was received in good condition.
Product is good but the packing and delivery conditions are something that needs addressing.

24 September 2023
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

We sincerely apologize for the inconvenience you encountered with your recent order. It's disheartening to hear that they arrived in less-than-perfect condition.

We want to assure you that the panels left our factory in impeccable condition, and we take great care in ensuring the quality of our products. However, it appears that the handling and delivery by the shipping company may have led to the damage.

Our customer support team will get in touch with you and send images of the panels and boxes in your order before they left our factory. We would like to ask for your assistance with further investigating this issue towards the courier. Your feedback is invaluable in helping us improve our processes.

Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to rectify the situation.

Rated 5 out of 5 stars

An unconventional request, handled with unmatched professionalism

When we started our business, our vision was to create a luxury apartment hotel where our guests can enjoy their stay in piece, serenity and comfort, but most importantly - a quiet apartment. The wonderful people at "Decibel" were the ones who helped turn our vision into reality.
The company offered us a fantastic sound-proofing system that eliminates all noise in the building. We have spent a great many hours discussing and implementing the solutions they offered and all of the people that came to work were incredibly professional in the way they handled our rather unconventional request.
The end product - you can turn up the volume on not one, not two, but three TV sets to the absolute maximum in one living unit and none of the guests in the neighboring units will hear a thing. That is right - none of the noise generated in one room makes it to any of the others around, below, or above it.
Many of our clients have complemented us on how quiet it is in the apartments they have slept in.
What is more, the acoustic panels that have been installed in the entire building are rather aesthetically pleasing. The broad spectrum of colored fabrics offered that cover the panels help integrate them in the interior space and turn them into a subtle touch that complements the overall look of the apartments in our hotel.
It has been a wonderful experience working with "Decibel" and to this day we are thankful for what they did to make our hotel such a peaceful place for our clients to relax in.

12 October 2022
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thank you so much for sharing your incredible experience with us! We're thrilled to have been a part of turning your vision into reality. It's wonderful to hear that our soundproofing system exceeded your expectations and added to the serenity of your luxury apartment hotel. We truly appreciate your kind words and are honoured to have been a part of creating a peaceful retreat for your guests.

Your words serve as a source of inspiration for us to continue delivering excellence in acoustic solutions.

Rated 5 out of 5 stars

Extremely professional attitude

Extremely professional attitude. Hristo is very helpful and kind.

19 September 2023
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thank you so much for your kind words! We're delighted to hear about your positive experience with Hristo. If you ever need assistance again, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent

These company is PERFECT! THANKS

9 February 2023
Unprompted review
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

We're grateful for your stellar 5-star review! Your feedback means a lot to us.

Rated 5 out of 5 stars

I am very satisfied with the delivery…

I am very satisfied with the delivery time and the product. I recommend!

28 August 2023
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thank you so much for your fantastic 5-star review! We're delighted to hear you had such a great experience. If you ever need anything in the future, please don't hesitate to reach out. Your support means a lot to us!

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