Bought dumbbell set A set is defined as 2 That implication was defined when ordered One set was delivered I have tried phone calls but cannot get a response Please resolve
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I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then qui... See more
Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you... See more
I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 w... See more
Company details
Written by the company
We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com
Contact info
United States
- info@deepmusclesmassager.com
- deepmusclesmassager.com
1.4
Bad
221 reviews
Hasn’t replied to negative reviews
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Take a while to reply to message
Take a while to reply to message . Was not able to talk live with the telephone number that was given to call the company .
Shipping to return can be costly
16 August 2021
IT IS PHENOMINAL!
I am so IMPRESSED! I felt so much better once I used the Deep Massager. It really made a difference on my body parts. Its incredible and amazing. I couldn't have invested in something that is so great and authentic and not a gimmick. But everything you described is the TRUTH! It took my body somewhere else and then I was renewed. Thanks DEEP MASSAGER. You are the best! Thanks for making the world so RELAXED:)
Sincerely and Honestly,
MSRORO
6 August 2021
I have tried many times to contact you…
I have tried many times to contact you people and have gotten no where this machine starts out on level one and goes straight to level three all by itself I can not use it this way very disappointed I sent in a video that was asked for and received no response sham on your company your phone number does not work very poor customer service I
3 August 2021
Horrible shipping.
I still haven't received my order. This is not good especially when you ask for a review.
20 July 2021
Speeding button is not working and…
Speeding button is not working and charger was not in good condition many more
16 July 2021
I use it for two week and some thing…
I use it for two week and some thing inside is broken.
11 July 2021
Excellent
Great price, quality massager and faster delivery than was originally expected.
10 July 2021
Not very happy with it
Not very happy with it. It doesn't hold a charge overnite. Have to recharge it everything I want to use it. Would never recommend it to anyone!!!
10 July 2021
Bought a product a deep massager and it…
Bought a product a deep massager and it doesn’t work spent money for nothing
4 July 2021
The massager does not work properly
The massager does not work properly. I've have contacted customer service and they have not responded. Just hoping to get my money back at this point.
2 July 2021
This service really sucks
This service really sucks. Take my money real quick but never received my order. An email reassuring me it's on its way. Still waiting
18 June 2021
I cannot write a review as experience…
I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then quit vibrating. Could restart bu would quit. Packaged and mailed sending info and racking number to customer service requesting a refund. Tracking shows return was delivered and have not heard from anyone since I mailed return.
So long story short, so far I am less than satisfied
11 June 2021
Broken & No Help
I got my massager and instead of 3 speeds it only has high. Emailed the company 3 times so far and I haven't heard anything. Really disappointed because I was really looking forward to using it.
10 June 2021
Item not working properly
We've had it one week and it's making a rattling sound like it's going to fall apart.
7 June 2021
The massager gun works on tight…
The massager gun works on tight muscles. My hesitation is the size, tough for me to use by myself, especially reaching around to the back. It also has an uneven motion and all of a sudden it is pounding, literally bouncing up and down. That makes a smooth massage a matter of constantly readjusting.
17 May 2021
I never got my massager
I never got my massager
I keep sending emails and no return
I only get this email for a review
8 May 2021
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