DEGIRO Reviews 869

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

advantages: 1. no german tax is deducted, you have to do this with your yearly income tax declaration 2.money generated by sales is directly at your disposal without paying interests for 2 days as... See more

Company replied

Rated 5 out of 5 stars

Although there are other brokers out there with even cheaper trading fees for European markets (e.g. XET, EAM, etc.), Degiro's overall trading fees are quite competitive (especially NSY, NDQ and other... See more

Company replied

Rated 5 out of 5 stars

There was a split of a stock ("Meyer Burger Technology"), the first for me, and something beyond the "daily normal". They informed about it via email (2 days *after* the start of the 6 day timeframe,... See more

Rated 4 out of 5 stars

Clear interface. Fast. Simple. Lots of information to evalutate and consider decisions. Competetive pricing. Nearly a fife star service. I would like to have some more stats, especially on portfo... See more

Company details

  1. Investment service
  2. Finance broker
  3. Stock broker

Written by the company

DEGIRO ist ein Online-Broker, der sowohl individuellen als auch professionellen Anlegern zur Verfügung steht. DEGIRO bietet Marktzugang über eine schnelle, leistungsstarke Online-Plattform. DEGIRO ist derzeit in 18 Ländern in Europa tätig und expandiert weiter.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

869 reviews

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Rated 5 out of 5 stars

recommended platform

Having used DEGIRO for about 3 years, I am still satisfied with the platform. It does all it should for my purposes at low costs. Hence: 5 stars!

18 June 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. Houben,

Thank you for the 5-Star review about our platform and the positive feedback. We really appreciate it!

Best,
DEGIRO

Rated 5 out of 5 stars

Ideal for Europeans that regularly move within Europe

In the past 3 years, I moved between Germany, the UK, Switzerland, back to the UK, and then back to Germany again. I really wanted a truly European broker that I do not constantly have to get a new brokerage account. Degiro does exactly that. Great interface, not intimidating for beginners and it has all the main exchanges and stocks available. I might move back to Switzerland next year, and I know that I can keep my Degiro brokerage account. That is a huge plus for me! I should also mention: fees are super low!

4 June 2021
Unprompted review
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Reply from DEGIRO

Hello T.K.,

Thank you for the 5-Star review about our platform and the positive feedback. We really appreciate it!

Best,
DEGIRO

Rated 5 out of 5 stars

You find everything you need to a very…

You find everything you need to a very fair price. The broker is helping democratizing the world by offering the simple possibility to participate of the wealth and assets created by humans for humans in this world and in this way participate in the system. A chance to participate in a simple way for everbody. Good job!

25 May 2021
Unprompted review
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Reply from DEGIRO

Hello Unknown,

Thank you for the 5-Star Review about our platform and the positive feedback!

Best,
DEGIRO

Rated 5 out of 5 stars

Great experience with Degiro

No serious complaints so far. Very good platform for trading/investments in stock markets. Price is cheap and generally transparent. Their customer service is slow sometimes but overall satisfied. They have been making improvements in the platforms - really like the the way news and financial information about companies is shown on the platform.

A few improvement that can be made:

1. As an improvement it would be great if the financial information about the companies can be exported to excel.
2. Provide information in English for German accounts.

13 May 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. Goyal,

Thank you for the 5-Star Review about our platform and the positive feedback!
We appreciate the improvement ideas.

The first one we unfortunately at the moment can not offer due to licensing issues but we can tell you that we are working hard to release an English version for our German clients hopefully very soon.

Best,
DEGIRO

Rated 5 out of 5 stars

Easy to use and professional

Trustworthy very good side.
Degiro provides a professional service - Never had any complaints. Money transfers are processed very fast. As a bonus they provide you with a lot of financial news.

6 May 2021
Unprompted review
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Reply from DEGIRO

Hello Kriterium,

Thank you for the 5-Star Review about our platform and the positive feedback!

Best,
DEGIRO

Rated 5 out of 5 stars

Easy to use and very good

Easy to use and very good. Prizing is top in german area.

5 May 2021
Unprompted review
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Reply from DEGIRO

Hello Andreas,

Thank you for the 5-Star Review about our platform and the positive feedback!

Best,
DEGIRO

Rated 5 out of 5 stars

Just excellent.

Just excellent.
No problems,
useful data flow.

Go on!

3 May 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. HJG,

Thank you for the 5-Star Review about our platform and the positive feedback!

Best,
DEGIRO

Rated 5 out of 5 stars

In most categories DEGIRO is best

Very few fees, often cheaper than "free" order broker !!
Immediat execution of orders, great.
For friends of ETFs: There are some to buy without any cost and without a minimum amount. That makes a saving plan possible.
Prices for a buy at NYSE or NASDAQ about 1 € for stocks of 1,000 USD!
Negativ: Due to the Dutch regulation, there is no automatic transfer of my German duty to pay taxes on wins. I have 5 banking/broker accounts for trading. 2 "neo"-broker, 2 banking institutes and DEGIRO. In most categories DEGIRO is best.

3 May 2021
Unprompted review
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Reply from DEGIRO

Hello Martin,

Thank you for the 5-Star Review! Hopefully we can fix the negative point in the future as well with our merger with the german Flatex Bank. We will keep you posted!

Best,
DEGIRO

Rated 5 out of 5 stars

Easy to use

Best price platform! Easy to use! No issues to complaint!

1 May 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. Tuttaß,

Thank you for the 5-Star Review about our platform and the positive feedback!

Best,
DEGIRO

Rated 1 out of 5 stars

Not accepting transfers

Was just told that I can’t transfer stocks from a portfolio at another broker to them, because they don’t accept any new transfer since August! So either they are bankrupt or this is completely unacceptable. Will transfer my entire Degiro portfolio to another broker and report them to the Dutch Financial authorities.

21 April 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Mr. Toldo,

Due to a high volume of requests, there are currently delays in processing portfolio transfers to and from DEGIRO. Therefore, any transfer request is unfortunately taking longer than you would normally expect from us. We are working to process any request as quickly as possible and apologise for any inconvenience this may cause.

If this delay is not acceptable to you, an alternative for transferring securities would be to liquidate your current portfolio and re-establish it with Degiro.

Despite the progressive digitalisation of financial transactions, transferring securities is not as simple as clicking a button. It is a manual process that can take several weeks.

The processing time depends not only on the institution transferring the securities, but also on the cooperation of the receiving institutions and custodians. In some cases, other entities are also involved in the transfer process.

If you have any further questions about this, please contact our customer service.

Thank you for your understanding,
DEGIRO

Rated 5 out of 5 stars

I am satisfied with my experience so…

I am satisfied with my experience so far. One drawback is that it don't have English version, so it could be problematic for international users. Also some charts are delayed and this could be improved. But since Degiro is supervised by Netherlands Authority for the Financial Markets (AFM) so I am sure that my money is in safe hands.

30 March 2021
Unprompted review
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Reply from DEGIRO

Hello @Khurram,

thank you very much for your positive review!
An English version is often requested and we work hard to implement this feature in the short-term for all our users.

Best,
DEGIRO

Rated 5 out of 5 stars

Best commissions and range of Markets…

Best commissions and range of Markets access, qualitative service, no issues since first year of using it.

22 March 2021
Unprompted review
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Reply from DEGIRO

Dear Artem,

thank you for the 5-star review and the feedback for our offering and service.

Best,
DEGIRO

Rated 5 out of 5 stars

Perfect service

Perfect service. I wrote an Email and got the call back within 24h. Especially Mr. Klaudt solved my problem immediately and sent a new overview for the tax departement.

18 March 2021
Unprompted review
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Reply from DEGIRO

Dear @Consumer,

thank you very much for your positive feedback regarding our customer support.

Best,
DEGIRO

Rated 5 out of 5 stars

I am Irish and live in Germany

I am Irish and live in Germany. Onvista will not let me open an account unless I update my meldebescheinigung which is a piece of a paper proving where I live. But with Degiro it was very easy to open an account compared to other german institutions. And they are are very cheap compared to ING Bank for example. I like that i can see my day profit and loss as well as total profit and loss where as with ING I can only see total profit and loss. One negative is that if Degiro go bankrupt you are only secured up to 20,000 Euro whereas with ING it is up to 100,000. But Degiro is under Dutch regulations and they seem to be very strict so it does not concern me at the moment

7 March 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello @Robert Odea,

thank you for your review and the 5-Stars. We also highly appreciate the good feedback regarding our platform!

Best,
DEGIRO

Rated 5 out of 5 stars

great platform

3 March 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Ren,

Thank you for the 5-Star Review and the feedback.

Best,
DEGIRO

Rated 5 out of 5 stars

DEGIRO has a user-friendly interface

DEGIRO has a user-friendly interface, transactions are very fast, spreads are reasonable. The app is also very useful. So far no bad experience. The only thing where there's room for improvement is payout

1 March 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. Cardakli,

Thank you for the 5-Star Review and the positive feedback. We are working hard to minimize any possible delay on payouts. Normally you have your money on your bank account within 1-3 workdays.

Best,
DEGIRO

Rated 5 out of 5 stars

Great Trading experience

Great Trading experience. Lots of backround information.

28 February 2021
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mr. Hermjakob,

Thank you for the 5-Star Review and the feedback. We are constantly trying to improve this background information to offer you even more functionality!

Best,
DEGIRO

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