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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social media agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Great for meeting possibilities but $$

Met some great matches first try, but communication with them becomes expensive fast

3 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying your time on the platform and meeting new people, that’s exactly what it’s all about.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Not charge so much for someone to get…

Not charge so much for someone to get off within a convo

4 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

You can sign up and explore parts of the platform for free, while additional features use credits depending on how you choose to interact.

If you’d like us to review your experience or assist further, please contact us at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Real genuine,caring, loving

Helping people find they best friend etc.

4 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

It’s great to hear you’re enjoying the chats and connecting with others, that’s what we aim for.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Meeting new people

Meeting new people

5 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Cobra,

So good to hear you’re having a positive experience!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Feels like bots designed to get you…

Feels like bots designed to get you through the introduction and to the stage where you have to purchase credits to continue

4 April 2026
DeLaChat logo

Reply from DeLaChat

Hi,

Many profiles on the platform go through verification, and we place strong importance on safety and user experience.

If something felt unclear or you’d like us to review a specific case, please contact us at support@delachat.help, we’ll be happy to look into it.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I really think this could be a start to…

I really think this could be a start to something that could fire into some kind of Fatherly recognition. To him and with God's belief and help all things are truly I believe to achieve possibility.

4 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad things are feeling easy and enjoyable for you so far!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Bs just a scam

4 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

We take such concerns seriously and would like to understand what happened in your case.

Please contact us at support@delachat.help, using the email connected to your account so we can review everything and assist you further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

She never puts me off

She never puts me off, she replies to me really quick.

2 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Tammie,

It’s great to hear the platform is bringing you something positive so far!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

This site is so incredibly not asking…

This site is so incredibly not asking for cash every two sends allowing for love to blossom

2 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Joey,

Really nice to hear you’re enjoying your time on the platform and meeting new people, that’s exactly what it’s all about.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Chatting is fun

2 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Steven,

It’s great to hear you’re enjoying the chats and connecting with others, that’s what we aim for.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

It's really easy to talk to women on…

It's really easy to talk to women on here, they actually message you first

1 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Ben,

Happy to know the platform is working well for you and bringing some good conversations your way.

Best regards,
Sofia from DeLaChat.

Rated 1 out of 5 stars

On my trackpad

On my trackpad, the scrolling on this site is super jumpy. I try to move down a little bit and it flies past three profiles. It makes it really hard to actually stop and read anything without carefully nudging the page. It's probably just a small coding issue with the browser compatibility but it's pretty irritating ngl

19 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Dear Herbert,

Thanks for pointing this out.

Our team is continuously working on improvements, and we’d like to take a closer look at this. If you can, please reach out to us at support@delachat.help with your device and browser details so we can pass this to our technical team.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Meeting the sexiest girls ever love it…

Meeting the sexiest girls ever love it amazing site

30 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Brad,

Happy to hear you’re getting into it and having some good interactions along the way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

This site blocks all efforts and…

This site blocks all efforts and information regarding to actually meeting up with someone, date time and place are blocked no matter what you try,it's supposed to be a dating site, but you can't arrange a date, I've emailed delachat, no reply, phoned no answer, tried chat no icon to send message ,it's just impossible to arrange a meet up, the reply will be interesting i bet

30 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Ian,

Our support team has already reached out to you, and we truly want to help resolve this situation for you.

If anything remains unclear or you still need assistance, please follow up with us at support@delachat.help, so we can continue working on your case.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The feeling that we're all enjoying thr…

The feeling that we're all enjoying thr same.put together perfectly

27 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Justin,

Glad you’re having a pleasant experience and things are working smoothly for you.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Matt's review

Matt's review

29 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Thanks for your feedback!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I’m still pretty new here

I’m still pretty new here, so I don’t have much experience yet. I’ve just been exploring, meeting people, and seeing how things go.

1 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Kevin,

Nice to hear you’re enjoying your time here and exploring what the platform has to offer.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

This my last review

This my last review. Because I'm a positive thinker that tries to always give the benefit of doubt, I continued my quest for a real romance on Delachat. However, what I discovered is that some women lie about who they really are and what they really do for a living. I'm a certified psychologist... and I'm from "da hood"... so I know a liar when I hear or read one and I'm an excellent judge of character. Now I will admit that some of the women were nice and intelligent and didn't seem to have any ulterior motives other than meeting someone special themselves. There are some genuine beauties, inside and out, on the site. But there are also plenty of women who are liars and pseudo-intellectual manipulators who want you to use an unreasonable amount of credits just to see their videos and/or provocative photos. Also, there's no way someone you're chatting with can be on the site as often as all day AND night and be a "professional" with a real job. Also, some women pretty much expose how fake and illogical they are just by their own words... or NOT responding to specific questions or simple requests. The language barrier isn't relevant in that case because translators are easy to find on the net. I also seriously believe that many on the site aren't who they say they are and/or are working on commission for the site. Nevertheless, I did have some interesting and entertaining exchanges with a few women who seemed real and genuine... and with some who were "full of it'. LOL! But the site itself sets you up to keep paying and paying just to chat and exchange pictures and emails... and when you ask a woman that you "could be" seriously interested in and she also seems to dig you too, the excuse of "I feel safe here so let's stay here and get to know each other better" become a familiar refrain. How threatened can you be of someone who could be hundreds, if not thousands of miles away from you?! If they start tripping, then you block them from contacting you. Problem solved. Inner peace restored. So you keep paying and paying the site just to stay in touch with a woman you really would like to be with. What MAN would rather chat on the internet than hear the voice of the woman he adores? Tricks are for kids. Not being able to exchange private numbers and phone numbers is the part that really feels like a scam. But hey, try it for yourself and take your chances on finding someone special... if you can afford it. Just take notes and pay close attention to every word they say. It could save you a lot of time and money if you do so... because no woman as physically beautiful as many of these are is THAT into you within the first few days of internet chatting when she is obviously getting attention from dozens, if not hundreds of other men because she's obviously been on the site for a while herself. So have fun and be objective, but check your ego at the virtual door before you go on this site so you can stay within reality and not get ganked. Because upon further research, I found many of the women on Delachat are also on various Latin and Caribbean singles websites. Whether they're fakes, independent contractors on commission, or just trying to increase their chances of meeting someone remains to be seen. But it is enough to be suspicious of. That's for sure.

27 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Thanks for sharing your experience in such detail.

Safety and security are key priorities for us, and we do not tolerate deceptive behavior or misuse of the platform. All users are expected to follow our Terms of Service, and we take action when violations occur to maintain a safe environment. Many profiles are also verified to support trust within the community.

If you come across profiles or behavior that seem suspicious, you can report them directly or block users through the platform. You’re also welcome to contact support@delachat.help so our team can review the situation more closely.

Best regards,
Sofia from DeLaChat

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