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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social media agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

support finally fixed my issue

support finally fixed my issue but i had to wait like three days for a reply 😡

9 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Thanks for letting us know your issue was resolved. We hear you on the wait time, we're always working to improve our response times and make sure every user gets timely assistance. If you need anything further, our support team is available at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Just an introduction to a new account…

Just an introduction to a new account person and I appreciate her taking the time to contact me.

26 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Randy,

Happy to hear you’re getting into it and having some good interactions along the way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

This is really big cheater meet sites

This is really big cheater meet sites , because really they required too much any , and never you can exchange to other places and meet physically the person you like it , am here for many months and paied a lots but unfortunately no way to meet any one out , every meeting site after you pay , you would able to meet your soulmate out , but here no chance and its very expensive, also difficult to pay for example in Dubai you can't buy easy credit because my bank not accept, 3ven there are so many nice people's here and quality of photos and access is perfect, but if you spend full of your life here , not possible to really meet any one to married or relationship. So from my opinion 1 star its too much for them .

27 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Mohdreza,

DeLaChat is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users — certain interactive features require credits as part of maintaining that secure environment. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience for everyone. Regarding payment options, we currently accept card payments as well as Google Pay and Apple Pay. If you have any questions or concerns, please reach out to our support team at support@delachat.help. We're here to help and committed to resolving any problems.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Sylvia was unbelievable !

Sylvia was unbelievable !! I had been working my problem for 4 days when I was finally lucky enough to have Sylvia to talk to. She listened to all my information and then quickly came up with a solution that worked !!
Please commend her for solving my problem in record time !!

23 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Jake,

It’s great to hear your issue was resolved and that the support you received made such a difference. We’ll make sure your feedback is passed along.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Every time I hit the back button on my browser

Every time I hit the back button on my browser after looking at a profile, it takes me all the way to the top of the search results instead of where I left off. I have to scroll through the same fifty people again just to get back to where I was. It’s a small technical glitch but it makes browsing feel like such a repetitive task.

5 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Elias,

Thanks for flagging this, our team is continuously working on platform improvements, and this kind of specific feedback is exactly what helps us prioritize. Please reach out to our support team at support@delachat.help so they can log the details and ensure it gets passed along to our technical team.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

It’s a decent app just need to not…

It’s a decent app just need to not charge to text

26 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Cam,

Certain interactive features require credits as this helps us maintain a secure and well-supported environment for all users. Registration and basic access are free, and you only pay for the services you choose to use. If you have any questions about packages or credit options, our support team is available at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

It is good

Let people meet new people

26 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying your time on the platform and meeting new people, that’s exactly what it’s all about.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Wish I could use it more often

I really like the vibe here and the conversations are way better than the usual apps, but I have to limit myself to only checking it once or twice a week. It’s just a bit more of an investment than I can justify for daily use right now. I’d love to be a regular part of the community, but I have to keep my usage pretty light so I don't overextend myself.

15 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Great to hear the conversations have been worthwhile! For those looking to stay active without overspending, larger credit packages tend to offer better value with a lower cost per credit. If you'd like some guidance on finding the right fit, our team is happy to help at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

A bit too much for my wallet

I really enjoy the quality of the people I've met on here, but I've had to cut back on how much time I spend messaging. It’s a great service, don't get me wrong, it's just that the costs add up a lot faster than I anticipated when I first joined. I'm still using it, but I'm definitely a lot more cautious about hitting that "send" button than I used to be.

15 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Kolins,

Really glad to hear you're making quality connections! If you're planning to stay active, larger credit packages might be worth considering, they come with a lower cost per credit and keep conversations going more smoothly. For help choosing the best option, our team is here at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Beautiful Anna

Beautiful Anna. But the cost of chatting is much too expensive .

26 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Robert,

It’s nice to hear you’re enjoying the experience overall. Registration on the platform is free, while additional features depend on how you choose to interact. If you’d like to explore available options, feel free to contact support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

All is goodWould be better if you get more credit…

Would be better if you get more credit out the gate

25 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Kidd,

Great to hear things are going well overall. We appreciate the suggestion as well, it’s always helpful to know what could make the experience even better.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

We didn't have to solve anything

We didn't have to solve anything, he just asked me what I thought of spring, so a pleasant conversation

25 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Luis,

Glad to know things are going well for you and that you’re having a good experience so far.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Delachat reviews didn't really explain…

Delachat reviews didn't really explain how it feels day to day but it's mostly just waiting for replies and picking the right people to talk to.

5 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Zion,

It’s nice to hear your perspective on the day-to-day experience, getting into the rhythm and finding the right people can really shape how it feels overall.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

The problem with a male getting…

The problem with a male getting attention in the Delachat is two-fold.

My filters are set at women 60 and above.
1_ I don't mind when 50+ are interested. I am annoyed by indtantly and constantly blocking young female users 20-40 years in ages.
2_I am committed to avoiding the token financial drain placed upon me or interested women, so I block them to save them from themselves. I feel bad about not getting to know them, but tge act of draining money resources through dating app tokens is immoral.

Be Well
Dwayne

25 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Jones,

Our platform welcomes users of various age groups. If you'd like to focus on profiles within a specific age range, you can apply age filters to help highlight the most relevant matches for you. If you need any guidance on using the search and filter options, feel free to reach out at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi Mikeb,

It’s great to hear the platform is bringing you something positive so far.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Bad beginingsThe only bad part of my experience is…

The only bad part of my experience is how long it takes for the app to pull up and actually begin

25 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad to hear your experience has been mostly positive, and we appreciate you pointing this out about the loading time. If it keeps happening or you’d like us to check it more closely, feel free to reach out to support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Everything is great

24 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Diego,

Nice to hear you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

At first i thought I paid money for…

At first i thought I paid money for nothing, a scam, i had thought.
But now, Iam beginning to understand how the paid credits work.
I am not sure yet,how do I get emails get through? Differently fom texts?

24 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Juddy,

For any questions about how credits work or how different features function, our support team is available at support@delachat.help, they'll be happy to walk you through everything.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Honestly I think you're company is just…

Honestly I think you're company is just giving t b e customers jus t enough to let them get invested Ina person and then you cut them off

24 March 2026
DeLaChat logo

Reply from DeLaChat

Hi David,

Really nice to hear you’re enjoying your time on the platform and meeting new people, that’s exactly what it’s all about.

Best regards,
Sofia from DeLaChat

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