Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... See more
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Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... See more
Company replied
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... See more
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... See more
Company details
- #34 of 35 best companies in Outerwear Shop
- #17 of 17 best companies in Clothes and fabric manufacturer
- #571 of 619 best companies in Clothing Shop
- #72 of 74 best companies in Clothing supplier
- #235 of 242 best companies in Men's clothes shop
- #244 of 258 best companies in Ladies' clothes shop
Written by the company
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Contact info
Unit 7N Nobel Road, N18 3BH, London, United Kingdom
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.2
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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The customer service I received…
The customer service I received regarding delivery, returns etc was excellent and i definitely would recommend. The coat designs are unique and very warm, I definitely will be shopping from DE la creme again. Thank you so much
17 December 2021
Unprompted review
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Naima. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Warm coat, great service
Got a great, warm coat, but had to return it in the first instance for a different size. The exchange policy was pretty seamless so very happy to go with De La Creme in the future.
16 December 2021
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Dave. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
I am really plased with
I am really plased with. I have followed dimensions on the website and ordered bigger size then ussual. Coat fits great! Thank you!
15 December 2021
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Agnieszka. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
Good product and delivery although…
Good product and delivery although delayed only couple of days , yet I was kept informed with emails and texts on delivery schedules.
11 December 2021
Reply from De La Creme Fashions
Thanks for your review J D'SOUZA,
Due to current covid-19 safety restrictions we are running a limited workforce so delays in order and message processing is expected. We have mentioned this on our website on 2 occasions. However we still endeavour to get all our customer's orders processed and safely and swiftly as possible. We hope you stay safe and see you again when we will have our workforce back to normal and can process orders quicker for you.
Alexa Black Military Faux Fur Trim Maxi Coat
First time buyer, love my beautiful coat, excellent service first start to finish. Would highly recommend.
11 December 2021
Unprompted review
Reply from De La Creme Fashions
Thanks so much for choosing to shop with De La Creme Fashions Louise. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! :)
Excellent service
Excellent service, very customer friendly and kept us up to speed with the delivery. Very helpful on the phone when ordering the item. The item is of a very high quality and extremely good value for money.
8 December 2021
Reply from De La Creme Fashions
"Thank you for your review Paul. It's always great to hear that our customers are happy with their purchases! We take pride in the quality of our products and want every customer to be satisfied, so it means a lot when we see reviews like yours. We hope you'll continue to enjoy wearing your coat and come back again soon!"
Beige coat
Absolutely stunning coat amazing material! Very impressive! Very fast delivery thank you definitely recommend!!!
7 December 2021
Reply from De La Creme Fashions
Thanks for your kind words Eleni. We really appreciate it! We hope to see you again with us soon! :)
Reply from De La Creme Fashions
Thanks for your kind words madam. We are always happy to know our lovely customers were pleased with their purchase! :)
The overcoat fits nicely ,warm and…
The overcoat fits nicely ,warm and lightweight.The delivery was prompt.
27 November 2021
Reply from De La Creme Fashions
Hi Colleen, thank you for your kind feedback. We always strive to go above and beyond for our customers. Knowing we have satisfied you with your purchase with us, has made us all happy here at De La Creme. We wish you the best and hope to see you again soon.
A happy 1st time Canadian…
A happy 1st time Canadian purchaser!!!!! Order came on time as promised with excellent tracking feedback. Love the Royal Blue colour of my new coat. It's well sewn and lined. Fits beautifully, lovely material. Couldn't be more pleased. Now I only have to see if it's warm enough for a Canadian winter, so watch this space........... Mrs. P. D. of Whitby, Ontario, Canada.
27 November 2021
Reply from De La Creme Fashions
Hello our lovely Canadian customer Patricia! We are delighted to hear you are pleased with your purchase. We do hope it is warm enough for a Canadian winter, and that it keeps you well warm. We would love to be at your service again Pat, the pleasure would be all ours.
Reply from De La Creme Fashions
"Thank you for your purchase. We appreciate the feedback and are happy to hear about your positive experience with De La Creme Fashions."
placed an order here in the past that i…
placed an order here in the past that i was very satisfied and recently bought a coat again, very fast shipping highly recommended
22 November 2021
Unprompted review
Reply from De La Creme Fashions
Thanks for your repeat custom and kind words about our quality RC. We really appreciate it!
Very good quality product for the…
Very good quality product for the money, looks very smart,
17 November 2021
Reply from De La Creme Fashions
Thanks for your kind words about our quality Kevin. We really appreciate it!
Reply from De La Creme Fashions
We're delighted to hear your kind words Flo! :)
Love it very soft jacket
1 November 2021
Reply from De La Creme Fashions
We're delighted to hear that Gul!
Beautiful coat
I loved the coat but because of my health problems, I unfortunately could not wear it. It was easy to return and I received my money back quickly. Beautiful coat.
31 October 2021
Reply from De La Creme Fashions
We're glad in the end you were happy with the service you received from us Laura! :)
Amazing quality of the product and fast…
Amazing quality of the product and fast delivery.
16 October 2021
Reply from De La Creme Fashions
We're delighted to hear you are happy with your purchase Cass! Thanks again for shopping with us!
I think the material is perfect the…
I think the material is perfect the length is just right as I’m 5ft2 so it fits beautifully. Feel like a celebrity in this jacket
4 October 2021
Reply from De La Creme Fashions
We're honoured to make you feel like a celebrity Sheeyanna! We hope you stay feeling like the star that you are! :D
Reply from De La Creme Fashions
We're glad you love it Mia! We look forward to you shopping with us again! :)
Yes! 💕
Customer from Denmark here! Had a great experience, great customer service. Cannot recommend them enough 😁
29 September 2021
Reply from De La Creme Fashions
Hello our customer from Denmark! We can't thank you enough for your kind words and satisfaction, as well as choosing to shop with Britain's finest outerwear brand! We've emailed you a discount code for your next purchase with us! :D
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