Delaney's Reviews 

206
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding support and guidance provided by the team throughout property purchases and sales. Reviewers emphasize that staff members are exceptionally helpful, professional, and always available to answer any questions promptly. Consumer feedback frequently praises the efficient communication that keeps buyers and sellers fully informed at every single stage of the process. People genuinely appreciate the proactive approach and dedication shown during difficult situations, ensuring transactions progress smoothly. Many individuals express complete satisfaction and state they would gladly recommend these reliable services for any future property needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

People report positive experiences with service, frequently praising the outstanding support and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive, frequently highlighting continuous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more

Company replied

Rated 5 out of 5 stars

Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout th... See more

Company replied

Rated 5 out of 5 stars

My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more

Company replied

Rated 5 out of 5 stars

Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particula... See more

Company replied


Company details

Written by the company

As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(206)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST LETTING AGENT BY FAR

I have been letting out properties for 27 years and this by the best company / letting agents I have worked with.

Very knowledgeable & also easy to contact and stress free.

12 March 2021
Unprompted review
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Reply from Delaney's

Thank you for your amazing 5* feedback. We strive to continue to offer this high level of service.

Rated 5 out of 5 stars

Seamless and Excellent service

We have been using Delaney services since 2019 February, I can confirm for a fact that this is your dream agency, Michelle, Jemma and Joe were fantastic infact the whole team. We thought Hayley was the best when we met her regarding our previous move in 2019 but with the news of her leaving, I was worried that it might not be as smooth as it was previously, until we got in contact with Michelle, Joe and Jemma. Our search for property and move in 2021 was so smooth, despite our requirements they met it all and even more, this was possible because of the wonderful staffs the organization is got. Take it from me Delaney your staffs are your major asset. From my family to yours thank you for the great and A-may-zing work you guys do and did for us. They even followed up to see how we are getting on at our new place. I will definitely recommend a million times and over. Thank you guys!

11 March 2021
Unprompted review
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Reply from Delaney's

Wow what a fantastic review to read. All of the team at Delaney's thank you for your kind words and we hope to continue offering the best services possible to facilitate and fulfill your requirements. Please don't hesitate to contact us if there is anything we can do to assist you.
From all of the team and Delaney's.

Rated 5 out of 5 stars

Brilliant local estate agent - FIVE STARS!

I couldn't recommend Delaney's highly enough. Lee and the rest of the team worked incredibly hard to sell our old house and on the purchase of our new home too. They were honest and transparent, easy to get in touch with, always friendly and sympathetic and communicated with us the whole way through the process. They sold our home within four weeks, despite it being on the market with another agent for over a year and not selling. If I could give more than five stars, I would!

4 March 2021
Unprompted review
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Reply from Delaney's

Thank you so much for a FANTASTIC review!!
It was a pleasure to assist you on your journey. Please don't hesitate to get in contact with us in the future if there is anything we can help you with.

Rated 5 out of 5 stars

Very helpful and responded to our…

Very helpful and responded to our problem extremely quickly and efficiently!

17 February 2021
Unprompted review
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Reply from Delaney's

You're more than welcome Darin, please don't hesitate to contact us with any problems in the future we will be more than happy to resolve these for you. We hope you continue to enjoy your new home.

Rated 5 out of 5 stars

I would recommend Delaney's in Harold Wood

I would recommend Delaney's in Harold Wood, a very well run family run Estate Agent. I recently completed on my flat sale, they were professional from start to finish. Lee Blackburn, John Hollis and David Lockwood were always on hand to answer any of my queries. I have no hesitation in recommending Delaney,s

10 February 2021
Unprompted review
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Reply from Delaney's

Thank you from all of the team at Delaney's for your kind words, we really appreciate your positive feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

I recommend Delaney's in Harold Wood…

I recommend Delaney's in Harold Wood wholeheartedly! We recently sold our house through Delaney's and they were extremely helpful at every step of the way. The photos and video tour created for marketing purposes were excellent and we were really impressed with the service.

A special mention goes to Lee Blackburn who is extremely knowledgeable and was always positive and cheerful. Lee continually succeeded in calming my concerns throughout the process of moving and was a pleasure to deal with. Communication was always prompt and the whole team were always friendly, therefore I have no hesitation in recommending Delaney's.

1 February 2021
Unprompted review
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Reply from Delaney's

Thank you for your AMAZING 5 STAR review!!
It is our aim to make the whole selling process as smooth and stress free as possible. We are so glad we were able to make you feel at ease and reassured whilst selling your home. We understand it can be a very stressful time and we will always ensure we are available to answer any questions or concerns.

Rated 5 out of 5 stars

Delaney’s were amazing throughout!

Delaney’s were incredibly polite and professional throughout the whole sale process and kept me up to date from start to finish.
Was impressed with Lee’s knowledge of the Help to Buy redemption process at the valuation stage too which gave me extra sense of reassurance. Would definitely recommend Delaney’s to friends and family in the area. Many thanks for all your help!

1 February 2021
Unprompted review
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Reply from Delaney's

We thank you for your 5 star review and really appreciate you taking the time to share your experience. We hope to be able to assist you again in the future.

Rated 5 out of 5 stars

Thankyou John Hollis and the team

Thankyou John Hollis and the team, achieved a higher price than I expected, two viewing two offers and a sale.
Had no problems and kept informed throughout

4 January 2021
Unprompted review
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Reply from Delaney's

You're more than welcome Mic! Thank you for your amazing review and we are so happy you had a positive experience using Delaney's.

Rated 5 out of 5 stars

The lettings team at Delaney's have…

The lettings team at Delaney's have been fantastic. They have kept us updated every step of the way and they really care.

30 December 2020
Unprompted review
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Reply from Delaney's

A big thank you from all of the lettings team!! It is our pleasure to assist you with any issues or questions that may arise. Please do not hesitate to get in contact if you ever need anything.

Rated 5 out of 5 stars

Delaneys are an excellent estate agent…

Delaneys are an excellent estate agent whom we have been associated with for many years, they have rented our properties and handled issues very professionally. We can highly recommend them to find and pass tenants fit to rent our properties , all the staff are very capable and great to work with , we can only say again great firm .

8 December 2020
Unprompted review
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Reply from Delaney's

We are happy to be able to assist you for all these years Roger, it is our pleasure to help find tenants and assist you throughout the rental process. Please let us know if there is anything else we can do to help, we really appreciate your kind feedback.

Rated 5 out of 5 stars

Making the right choice

I have no doubt that I made the right choice in choosing Delaneys for selling my house.
Everyone was very friendly, nothing was too much trouble and helped through each process.
Made the whole selling and buying less stressful
Thank you

2 December 2020
Unprompted review
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Reply from Delaney's

Thank you so much for your positive 5 star review Patricia, it is our pleasure to be able to assist you.

Rated 5 out of 5 stars

Not easy selling and buying during…

Not easy selling and buying during covid19 restrictions but the team in Delaney's worked hard and marketing my house and being proactive rather than reactive. Every person I spoke to or had dealing with were polite and courteous, they explained the processes with clarity. A job well done!

1 December 2020
Unprompted review
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Reply from Delaney's

Thank you for your amazing 5 star review Carol. You're more than welcome, it was a pleasure to be able to assist you with your move during a difficult time.

Rated 5 out of 5 stars

Absolutely SUPERB estate agents

I have literally just completed my sale. It was a very long case due to probate difficulties but Delany's were absolutely superb.
From the manager taking the initial enquiry and remembering all the details when i called a year later, to Lee who came to the property and was helpful on many occasions to David in the office that always followed things up to keep the sale on track and communicated to all parties frequently. I cannot fault this company, profession, reliable, efficient and always friendly. Thank so much for all your hard work and efforts to all the team

27 November 2020
Unprompted review
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Reply from Delaney's

All at Delaney's thank you for you kind 5 star review we are so glad we were able to assist you from start to finish.

Rated 5 out of 5 stars

Fully professional

Where do I start. I'll start from the beginning. We saw the property made the offer , the offer was accepted without delay everything was transparent . The sale was delayed due to mitigating circumstances however David and the team were thoroughly professional and updated me regularly on the progress of the sale. David and the team were always available to take my calls and were transparent throughout the sale of the property. I would highly recommend Delaney's.

27 November 2020
Unprompted review
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Reply from Delaney's

Wow, we are blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Rated 5 out of 5 stars

Recent sale

Delaneys handled the sale of my property very professionally, polite and friendly. and any enquiries were responded to very promptly.Lee, John and David were a great team at a very difficult time with COVID and a very difficult buyer securing a smooth sale.

26 November 2020
Unprompted review
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Reply from Delaney's

We can’t thank you enough for the kind words. It's our pleasure.

Rated 5 out of 5 stars

David & the team at Delaneys were…

David & the team at Delaneys were excellent. My transaction took some time to go through because of various reasons, but David kept checking in on me, keeping me up to date to make sure my transaction completed.

Great service with even better people working there!

26 November 2020
Unprompted review
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Reply from Delaney's

Thank you so much for taking the time to leave us a 5 star rating, it's much appreciated!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful team, approachable and prompt. Would highly recommend.

25 November 2020
Unprompted review
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Reply from Delaney's

Thanks so much for your feedback! We’re really glad you enjoyed our service!

Rated 5 out of 5 stars

Brilliant estate agents and top team!

Everyone at Delaneys was very helpful and always contactable even during lockdown! We moved into your house in full lockdown and Delaneys were always there to help and chase things and answer any questions. John was especially helpful and made our moving in process very easy and straight forward. If I were to move again I would 100% use Delaneys again!

25 November 2020
Unprompted review
Delaney's logo

Reply from Delaney's

Thank you very much indeed for your kind feedback, it has been our pleasure to assist you. Please do contact us again whenever you need any further assistance.

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