Delaney's Reviews 

207
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding support and guidance provided by the team throughout property purchases and sales. Reviewers emphasize that staff members are exceptionally helpful, professional, and always available to answer any questions promptly. Consumer feedback frequently praises the efficient communication that keeps buyers and sellers fully informed at every single stage of the process. People genuinely appreciate the proactive approach and dedication shown during difficult situations, ensuring transactions progress smoothly. Many individuals express complete satisfaction and state they would gladly recommend these reliable services for any future property needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

People report positive experiences with service, frequently praising the outstanding support and professional... See more

Customer service

Consumers find customer service to be exceptionally supportive, frequently highlighting continuous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more

Company replied

Rated 5 out of 5 stars

Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout th... See more

Company replied

Rated 5 out of 5 stars

My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more

Company replied

Rated 5 out of 5 stars

Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particula... See more

Company replied


Company details

Written by the company

As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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4.8

All reviews

(207)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying a Property via Delaney Estate Agents

After first seeing Delaney's for sale sign out side the Property we called them straight away and arranged for a viewing for that afternoon. We met Lee from Delaneys that afternoon and viewed the Property, We expressed our interest
and made an Offer. By the end of the week Delaneys called us to confirm that Our Offer had been excepted. We arranged several subsequent visits to take measurements etc and each time was met promptly by John Hollis. The negotiating was dealt with by Jacqui White who also helped to make the buying progress as stress free as possible and would always get back to me as She promised.
It has been a pleasure working with the Team at Delaneys and I look forward
to working with them on future Ventures.

Many Thanks
John J Smith
J and A Smith Builders.

31 October 2021
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Reply from Delaney's

Thank you for this very kind review John, it was a pleasure working with you also and we will look forward being able to assist you again in the future. Best of luck with your purchase.

Rated 5 out of 5 stars

Definite recommendation

An excellent professional service received. Definitely recommend.

19 October 2021
Unprompted review
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Reply from Delaney's

Thank you for your 5* review Helena, it was a pleasure assisting you with your move.

Rated 5 out of 5 stars

The team at Delaney's were fantastic…

The team at Delaney's were fantastic from start to finish with the sale of our house in Harold Wood. I would thoroughly recommend the Delaney's team to anyone wishing to sell their property and I wish them continued success for the future.

4 October 2021
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Reply from Delaney's

Thank you for your 5 star review Tony. We are so pleased to hear you had a pleasant experience. If you ever have any questions please don't hesitate to give us a call.

Rated 5 out of 5 stars

Delaney's are Exceptional

We were the buyers, the service that Delaney's delivered was outstanding. A SPECIAL mention to Estate agent, who having met us once, at a viewing remembered us when a property we liked came back on the market, too often estate agents send you info on homes, that don't fit your criteria, this was not the case here. Also another SPECIAL mention to progression, who went beyond and above in keeping us informed and telling us about the process. Helped us when things went wrong with solicitors, which was so far out of their remit, but they did it anyway, Buying a new home is stressful, Delaney's in Harold Wood, are exceptional at what they do, All Estate agents should take a leaf out of their book, the thoughtfulness, no nonsense attitude, and professionalism of this office is second to none.

30 September 2021
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Reply from Delaney's

Hi Christine, thank you for your kind words and five star review. It has been our pleasure to assist you in your new home journey. We hope your new home is everything you could have hoped for and if you ever need anything you know where we are, just pop in or give us a call.

Rated 5 out of 5 stars

Delanys showed great patience in the…

Delanys showed great patience in the sale of our home, during Covid. Thank you all.
From initial contact to photographs and video, and showing many people around the house for us. Thank you to Jacqui especially, you worked constantly on our behalf and smoothed some troubled waters, till finally getting us to completion. You are truly a star.
Many thanks to you all.
Victor and Carole Withy.

27 September 2021
Unprompted review
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Reply from Delaney's

You are more than welcome Carole, thank you for your kind words and 5 star review, it was a pleasure being able to assist you during this time and we wish you the best of luck in your new home.

Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. All staff are very professional and on hand to help in what is a daunting and highly stressful/emotional process. I am sincerely grateful for all their help and advice, and would highly recommend their services!!

21 September 2021
Unprompted review
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Reply from Delaney's

Thank you so much Melanie for your amazing 5 star review, it was a pleasure to be of assistance to you during this big move. If you ever need anything please don't hesitate to give us a call.

Rated 5 out of 5 stars

Delaney’s very professional

Delaney’s very professional, very happy with them they have sold my house very quick hassle free and very polite all the way excellent job thank you .

15 September 2021
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Reply from Delaney's

Thank you for your 5 star review Emsal, it was a pleasure.

Rated 5 out of 5 stars

Highly recommend Delaney's

Highly recommend Delaney's! The whole team are excellent. They were by far the best estate agents we had come across during our house hunt.
We had a few bumps in the road regarding our mortgage but they were very reassuring towards both us and the seller the entire time and made the entire process much less stressful than it could have been!

23 August 2021
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Reply from Delaney's

Thank you for your amazing 5 star review. We really appreciate the time and effort you have put into writing us such a positive review, it has been a pleasure working with you.

Rated 5 out of 5 stars

A 5 Star Service from a 5 Star Team Lee from Delaneys came to value my…

Lee from Delaneys came to value my house on Wednesday,12th May, 2021.
On Thursday he rang me to say he had clients who had sold their house, with no chain and would like to view my house on Saturday.
They offered the asking price, subject to a second viewing, with their son, on Monday 17th.
They confirmed their offer that evening and I accepted it on the following morning. The details never made it onto the internet!
I hadn’t even found a place to move to and after 32 years in my home, I needed to downsize and knew it wasn’t going to be easy to find somewhere suitable.
Most of the places I found on right-move had been up for sale for ages and needed too much work to make a move worthwhile.
However on 24th a property came onto the market, which looked like a strong contender and I went to view it that evening. I was the 7th viewer that day and there was one more after me! I really liked it and took my daughter back for a second viewing on the Friday. She gave it the thumbs up and I made an offer on Saturday which was accepted on Sunday. The owners were emigrating so no chain that end either.
Everything kicked into action and the wonderful staff at Delaneys came into their own and supported me every step of the way.
It had been a long time since I had moved house and I had never done it on my own before, I think I would have given up and stayed put if Delaneys hadn’t been there to help with the paperwork and process.
If I had to go into their office they always welcomed me with a cuppa and tons of patience, biscuits too!
On the 12th August I moved in and all the stress has gone, I’m pleased to say. I loved it straight away and am really happy with my cute new home.
I don’t plan on moving again, but if I do, Lee at Delaneys will be the only person I will be calling.
I will be recommending him and the Delaneys team to anyone who tells me they are thinking of moving.
A big thank you to them all for making a life changing experience something very special.

16 August 2021
Unprompted review
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Reply from Delaney's

Thank you so much for your amazing 5 star review Linda. It was a pleasure being able to help you every step of the way during your move. If you ever need anything then you know where we are, we are always here for any questions, advice or a chat with a cuppa. All at Delaney's wish you the very best of luck in your new home.

Rated 5 out of 5 stars

I can’t thank them enough

I can’t thank them enough! They have been lovely from the start of my tenancy - extremely responsive to any queries, always helpful and professional.

11 August 2021
Unprompted review
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Reply from Delaney's

It was a pleasure assisting you Simona, you know where we are if you ever need anything in the future.

Rated 5 out of 5 stars

Very good service

Very good service. Always kept me updated on the progress. A special thank you to Jacqui of the Sales Progression team who went out of her way to help get this sale completed.

Recommend Delaneys for selling a property

4 August 2021
Unprompted review
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Reply from Delaney's

Thank you for your kind 5 star review and for choosing Delaney's to sell your property, we really appreciate your kind words and for recommending our services.

Rated 5 out of 5 stars

All Good

The team kept us up to date with all details.
Viewing appointments were emailed to us so we were aware.
Sold within 4 days of going on market.
Contacted with updates each week.

19 July 2021
Unprompted review
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Reply from Delaney's

Thank you for your 5 start review Peter, we are glad to have been able to offer you an effective and fast sales process for your property, it was a pleasure.

Rated 5 out of 5 stars

Highly Recommended

The whole team did a fantastic job and pushed to get the house sold despite a challenging market. Would highly recommend, a great service end to end.

14 July 2021
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Reply from Delaney's

Thank you for your kind words Scott, they are greatly appreciated. Best of Luck.

Rated 5 out of 5 stars

Jacqui White from Delaney's Harold wood…

Jacqui White from Delaney's Harold wood Romford has been a real star in helping us complete before the stamp duty ended. Jacqui was always available to take my calls and she always kept me up to date with things.
We were having a terrible time with our solicitors and the lack of communication was absolutely ridiculous. Jacqui was always at hand to guide and advise on the processes, not just from the buying side, but also from our selling side too. I really felt I had her in my corner. I honestly think that without her experience and help me we would not have crossed the line before the stamp duty ended. When Jacqui was on leave there was always someone in the team who was up to date with the situation and ready to act.
A big thanks n respect.
from Nik Vaja

6 July 2021
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Reply from Delaney's

Thank you for this superb 5 star review Nik, we really appreciate your kind words. As always it was a pleasure working with you and being able to meet the stamp duty holiday for you.

Rated 5 out of 5 stars

All of the staff at Delainey's were…

All of the staff at Delainey's were friendly and very helpful from the start of my sale to completion. They arranged viewing with me and did their very best to get people viewing the house at convenient times. Thank you for all that you did during this time.

5 July 2021
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Reply from Delaney's

Thank you Jodie for your 5 star review, you're more than welcome it was a pleasure working for you.

Rated 5 out of 5 stars

Excellent Agency to work with

Used Delaney's second time and if will have chance definitely will choose again. Sales process was very easy and after care was brilliant. BIG THANKS to all Delaney's staff especially Jacqui, she was brilliant with her constant support on our bumpy ride.

4 July 2021
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Reply from Delaney's

Thank you Egle for your amazing review, we really appreciate your kind words and we look forward to possibly assisting you again in the future.

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