Delivita Ltd Reviews 436

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality, noting its excellent build and sleek design, often comparing it favorably to other brands. Many appreciate the great value, especially considering the included accessories and competitive pricing. The user experience is consistently praised for being easy to set up and use, allowing for quick and delicious pizza preparation. Reviewers frequently highlight the prompt delivery service, with many receiving their orders the next day. However, some customers also noted issues with delivery, specifically with couriers like DPD failing to deliver directly or causing delays. A few other people also felt that certain accessories were missing or that the product's country of origin was misrepresented on the website. The minority of people were dissatisfied with product support, particularly for items purchased through third-party retailers or for issues with faulty components.

What people talk about most

Product

Consumers find product to be positive, with many highly recommending the ovens for their great quality and... See more

Quality

Users describe positive interactions with quality, frequently praising the build and design of products, with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising prompt and quick deliveries,... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices great, especially when compared... See more

User experience

Customers are delighted with the user experience, praising the ease of use, quality of build, and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... See more

Rated 5 out of 5 stars

Great price pizza oven, very fast delivery in safe secure packaging. Good instruction manual with tips on easy pizza prep and cooking, love how the legs fold up for space saving and the well designed... See more

Rated 5 out of 5 stars

Ordered the gas Diavolo with accessories. I was called personally to discuss alternative colour the day I ordered due to stock. So really good service and it arrived the next morning. Great little ove... See more


Company details

  1. #86 of 100 best companies in Garden
  2. #15 of 15 best companies in BBQ Area
  3. #5 of 6 best companies in Cooking Class
  4. #1 of 3 best companies in Food machinery supplier

Written by the company

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

436 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great portable pizza oven the Diavolo

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizza.
The pizza dough that Delivita make is excellent, stores in the freezer, instructions are simple and they make perfect base.

8 September 2025
Rated 1 out of 5 stars

Avoid and definitely do not buy from a third party retailer

Purchased a dual-fuel oven (RRP £1,195) through a third-party retailer, which unfortunately arrived damaged. A replacement was sent, but it too arrived damaged—albeit what appeared to be only cosmetically. As this was the last unit the retailer had in stock, I sought advice from Delivita regarding the safety of keeping the product given the minor damage. I was fobbed off, misled and lied to by their customer service agents. It appears a new company has recently acquired Delivita and is doing everything possible to avoid responsibility for any ovens manufactured prior to the takeover.

I requested technical advice and product support because the oven wouldn’t stay lit when using the gas burner. I was told to contact the retailer, despite the fact that the technical expertise clearly lies with Delivita—not the retailer.

My experience with a £1,195 oven: two units arrived damaged, one failed to function properly, and customer service was dismissive and unhelpful. Absolutely avoid and absolutely do not purchase through a third-party retailer, as Delivita will offer no product support and their warranty and the claims on their website will be meaningless.

Extremely disappointing, especially after having considered these ovens for a very, very long time.

17 September 2025
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

When you purchase an item, the aftercare and support are the responsibility of the retailer you bought it from. It’s therefore unfair to leave a review for us when the retailer has supplied a damaged product.

Our contract is with the retailer (not directly with you), they are the correct point of contact.

You advised you were offered a substantial discount by the retailer to keep the unit, and you asked us to confirm whether it was safe to use. As this is a gas appliance and the only information we had of the damage was an image, we were not in a position to provide that assurance — which understandably frustrated you, but was outside our responsibility.

Rated 4 out of 5 stars

Great pizza oven. Shame the whole delivery didn’t arrive.

The pizza oven is great and just what we wanted. We’ve already tested it out and it worked brilliantly.
The only negative is that we also ordered the sourdough balls which never arrived with the original order. Instead we had a handwritten note on the delivery slip to say they would be arriving a few days later which was really disappointing as we’d not been notified when we made the order. So we’ve get to try the dough balls.

12 September 2025
Delivita Ltd logo

Reply from Delivita Ltd

Sorry we didn't manage your expectations on this, as our dough balls are perishable they are sent on a different kind of delivery. This also can only be sent on certain days of the week.

Rated 2 out of 5 stars

Great looking oven but…

Great looking oven, unfortunately the ignition stopped working after first use, so now have to use a match to light. Not what you expect after only one night. Also the camping gas bottle was missing from the delivery. Notified company who said it would be sent out separately, and 2 weeks later still not received.

7 August 2025
Delivita Ltd logo

Reply from Delivita Ltd

Thank you for taking the time to leave a review, I would be very happy to look into the ignition issue for you along with the missing gas. Could you email hello@delivita.com to allow us to check this for you please?

Rated 5 out of 5 stars

Fabulous price for a great product

Fabulous price for a great product, also comes with all the accessories. First lot of pizzas baked tonight & just brilliant, easy to use, looks good and comes with everything you need. Fantastic value!

11 August 2025
Rated 3 out of 5 stars

Dough was amazing speedy delivery

Dough was amazing speedy delivery, said free delivery even with a code, then charged 5.99

6 August 2025
Delivita Ltd logo

Reply from Delivita Ltd

Thank you for your review, did you reach out on the issue with the delivery code?

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