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DGP Energy  Reviews 

1,536
•
TrustScore 4.5 out of 5

4.7

Energy supplier
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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive rates and excellent value offered, often renewing contracts due to favorable pricing. Many people praise the service as efficient and straightforward, making interactions pleasant. Reviewers consistently commend the customer service and staff for being very helpful, knowledgeable, and proactive in resolving issues. However, some customers also noted concerns regarding aggressive sales calls and feeling pressured during renewal processes. A few other people also felt that initial prices were not always the most competitive, with better rates sometimes offered only after negotiation or persistent follow-up.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers finding the rates competitive and excellent.... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and very good.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, politeness, and... See more

Subscription

Reviewers mention positive feedback about their subscription experiences, with many renewing their contracts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just renewed with DGP for another two years...very helpful and a seamless transition, all at competitive rates. Very understanding and clear Renewals Team member, who went above and beyond for us... See more

Rated 5 out of 5 stars

Have dealt with DGP for 5 years and find their staff very knowledgeable and helpful. Their administration is also very good with monthly invoices arrive via email on the correct day. We have recently... See more

Rated 5 out of 5 stars

It was an overall good experience with DGP. They gave us the good quotes for the electricity. Especially guy named Ibrahim was really helpful throughout the switch as British Gas (previous supplier) w... See more

Rated 5 out of 5 stars

Thank you very much. I have to say that I have been very impressed with your customer service since I took on the role of treasurer for this charity account earlier in 2025. You have shown a hig... See more

Company details

  1. Energy supplier

About DGP Energy

Written by the company

Delta Gas and Power Ltd

We guarantee that we can reduce your energy bill.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,536)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Relentless cold calling

Relentless cold calling. I have two business numbers and they call both, so it is clearly how they operate. I am FED UP. I also am very surprised to see their trust pilot rating being so positive, as when I have looked them up in the past it was bad. A quick google search shows they are dodgy characters so I would suggest you avoid!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Renewal and Great Support

We've had a smooth and professional experience renewing our gas contract with Delta Gas Power. The team was responsive, helpful, and offered competitive rates. As a long-standing customer, we appreciate the efficient service and are happy to continue our partnership. Highly recommended.
Prestige Print (Telford) Ltd

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I'm only giving one star as I can't…

I'm only giving one star as I can't give a negative. We have multiple calls from DGP energy despite me telling them every time that we don't pay for our energy, the landlord of our commercial building does. I have asked them to remove our details from their system. We are registered with TPS so a report will be made to them too as this is now beyond the joke

23 June 2025
Unprompted review

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