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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its warmth, comfort, and effectiveness in various weather conditions. Many appreciate the stylish design and practical features, such as ample pockets. The customer service is frequently described as exceptional, with reviewers noting quick, helpful, and personalized responses, especially regarding exchanges and returns. The delivery service is also highly rated for its speed and efficiency. However, some customers experienced issues with zippers, finding them difficult to use or prone to jamming. A few people also mentioned that the sizing could be inconsistent, leading to exchanges, and a small number of reviewers felt the product was not as windproof or water-repellent as expected, or that it was too heavy for certain uses.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality, warmth, and waterproof... See more

Quality

Customers consistently express satisfaction with the quality of the products. Many reviewers praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and efficiency.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the quick and easy process from placing an... See more

Based on these reviews

Rated 5 out of 5 stars

Game changer! I bought this for dog walking and it fits the bill perfectly. It’s warm, cosy and waterproof. There are also a ton of pockets. It’s practical but also looks a bit more stylish than th... See more

Rated 5 out of 5 stars

Absolutely love my DR coats. I bought a long one the first year in blue which is perfect for cold and rainy weather and then a gorgeous short copper one which is perfect if you’re using your car. They... See more

Rated 5 out of 5 stars

second coat ordered , one for me 1 year ago as long coat ( had a small but could have ordered XS ) , short coat for my husband for beach walking days, very quick service arrived the next day! the o... See more

Rated 5 out of 5 stars

It’s a great coat. Lovely & warm, waterproof, a good length, just the job for dog walking, standing around watching football games. I have one in blue, based on my experience & of the great prompt ser... See more


Company details

  1. #56 of 88 best companies in Outdoor clothing and equipment shop

Written by the company

Delta Roam creates versatile wardrobe essentials designed to help everyone embrace the outdoors and enjoy the day—whatever the weather. Our D-Robe collection blends style, function, and sustainability to offer pieces that are both practical and timeless. With our minimalist lines, Delta Roam goes beyond robes to include knitwear, bags, and outdoor jackets—each crafted to discourage overconsumption and encourage mindful fashion choices. Our outdoor jackets come in five signature colours, featuring a weatherproof exterior, a plush fleece interior, and a contemporary oversized fit that’s both stylish and comfortable. We believe in making clothing that works harder for you: multi-functional, waterproof, seasonless, and effortlessly stylish. By maximising the utility of each piece, we empower our customers to roam freely, live consciously, and choose fashion that lasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

972 reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Extreme Coat!!!

This coat arrived 1 day before Winter Storm Fern. It is a GREAT coat. Stood outside helping my daughter's friend air up his tires in the freezing cold and snow. I was so warm and dry. Highly recommend. Will most likely purchase more for the family. And we live in the Southern USA

20 January 2026
Rated 5 out of 5 stars

Best coat I’ve bought for years

Love, love, love this coat. I haven’t worn anything else since it arrived - quickly and beautifully packaged - so cosy and warm and completely water and wind proof, as promised. I walk the dog every day in all weathers and this is THE perfect coat for that whilst looking so stylish at the same time. Amazing.

20 January 2026
Rated 1 out of 5 stars

Not very good at refunds

The robe I ordered was not suitable for my needs. I returned the item 2 weeks ago and still not received my refund.

8 January 2026
Delta Roam logo

Reply from Delta Roam

Hi Tracy,
We’re sorry to hear that the robe wasn’t suitable for your needs.

There was an issue with the return tracking that prevented us from seeing the package on our end. As soon as you shared the tracking details with us, we were able to locate your return and process your refund right away. Thank you for your patience. The refund should be in your account now.

If there’s anything else we can assist you with, please don’t hesitate to reach out — we’re always here to help.

Warm Wishes,
Team DR

Rated 5 out of 5 stars

I really love this jacket

I really love this jacket. I saw someone wearing it one day and then found it online. It’s even better than it looked because there are so many pockets, the hood is spacious, it’s warm, and waterproof. It’s just such a nice jacket. I’m 5’ 110lb and love a roomy jacket. I got the XS and think it’s perfect.

19 January 2026
Rated 5 out of 5 stars

Brilliant coat 100% recommend

I asked for a Beaufort D-Robe - Chestnut Brown for Christmas from my husband. I have literally worn it every day morning and night to walk my two labradors and don’t honestly know how I would’ve fared through the wet, cold winter weather without it. It is warm, light to wear, wind-proof, comfortable and looks much more stylish than other available dryrobes. Love all the pockets and cosy lining and hood that fits over a beanie. I love it and would 100% recommend

7 February 2026
Unprompted review
Rated 4 out of 5 stars

The customer service is excellent

The customer service is excellent, Brian was very helpful and prompt in getting back to me.

The coat itself is very good quality, but I was disappointed that the zip is 8 inches shorter than the bottom of the coat. This would mean wet knees when cycling.

13 January 2026
Rated 5 out of 5 stars

Happy with every little detail.

I am what people these days call petite, so although I fancied something like a dry robe with all its benefits, I knew it would swamp me. When I saw Delta Roam advertised, I was very tempted and prevaricated for a bit, because I don’t really like internet shopping for clothes. I then received an email offering 20% off and decided to go for it. I was not sure if I would be XS or small but the reviews recommended that the garments come up large, and the size chart, which is comprehensive and therefore very helpful recommended XS. When the coat arrived I was over the moon. It was just what I wanted. Large enough to wear a snood or scarf and hat, without feeling choked or claustrophobic. When the hood is up, it doesn’t impede my view and stays firmly in place in the wind. Also the slightly slimmer cut, means it is still stylish and I love the small bits of bright accent colour. The pockets are cosy and roomy. I can now carry my purse and phone without resorting to a rucksack. If they don’t change I will definitely buy again. I don’t dread going out in the wind and rain anymore.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. The size chart was really good but I was unsure what size to get and emailed the Company who were brilliant. It is the best coat I have ever had. The pockets are really deep which holds lots of items. The hood is big which is comfortable when I wear a hat. The inside pockets are great for any one with or without an active life.

6 January 2026

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